---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/pt-BR/employee-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# HCM AI agents

# HCM AI agents {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Place requests to the Human Capital Management (HCM) system using the HR Service Delivery AI agent collection.

## HCM AI agents Overview {#conversational-agents__section_jym_pnx_kgc}

You can submit requests to the HCM system, for example, apply for time off or update your details, using the HR Service Delivery AI agent collection in Employee Center. To access and use the HCM AI agents, ensure to [Configure HCM AI agents from the HR Service Delivery AI Agent Collection](https://www.servicenow.com/docs/o48nbdzQ0UMPZns2VQ_~pA "Enable your employees to place requests to the Human Capital Management (HCM) system using the Now Assist for HR Service Delivery (HRSD) agent collection.").

## Worker profile retriever AI agent {#conversational-agents__section_rbt_ypx_kgc}

The Worker profile retriever AI agent enables you to find details about a colleague. The details could include the department, job, email, or phone number, based on your request.

## Employee holiday calendar retrieval AI agent {#conversational-agents__section_dzn_nsx_kgc}

The Employee holiday calendar retrieval AI agent retrieves holiday information for the specified year.

## Time off requester AI agent {#conversational-agents__section_zvy_psx_kgc}

The Time off requester AI agent enables you to request time off or retrieve your time off balance.

## Employee total rewards information AI agent {#conversational-agents__section_htg_ssx_kgc}

The Employee total rewards information AI agent enables you to retrieve your total rewards details.

## Benefits enrollment retriever AI agent {#conversational-agents__section_gb4_xsx_kgc}

The Benefits enrollment retriever AI agent enables you to view the benefits information you're enrolled in.

## Employee details updater AI agent {#conversational-agents__section_s1v_ctx_kgc}

The Employee details updater AI agent enables you to update personal information such as email address, phone number, home address, blood type, and date of birth.

## HCM feedback retriever AI agent {#conversational-agents__section_jz5_htx_kgc}

The HCM feedback retriever AI agent enables you to view feedback you have received in the HCM system.

## View paychecks AI agent {#conversational-agents__section_fzm_3vk_nhc}

The View paychecks AI agent enables you to view paycheck summaries for the selected period.