---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/pt-BR/employee-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Define shifts for your workplace

# Define shifts for your workplace {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 min. de leitura

Define shifts in Workplace Core with specific schedules
so you can designate areas or workplace and assign employees for each shift.

## Antes de Iniciar

* [Providing your workplace data](https://www.servicenow.com/docs/pJzMuoSmEXahyEOTOhKliQ "In the Workplace Core application, provide data related to your workplace locations and designate workspaces.").
* Ensure you have the following information:
  * Appropriate shift schedules
  * Data of the employees who would operate from the office in this shift
  * Data of the workplaces to be made available for this shift
  {#create-shifts__ul_tpp_qgz_wlb}

{#create-shifts__ul_lwp_rcg_qlb}

Role required: sn_wsd_core.workplace_manager{#create-shifts__p_y1c_nfg_h1c}

## Por Que e Quando Desempenhar Esta Tarefa

Workplace managers can later reserve workplaces for employees according to the shifts assigned to them.{#create-shifts__p_z1c_nfg_h1c}

If your organization does not organize work in shifts, you can use the general shift schedule that is available with the application by default.{#create-shifts__p_abc_nfg_h1c}

You can also access the Shift form by navigating to Workplace CoreShift ManagementCreate New.{#create-shifts__p_bbc_nfg_h1c}

## Procedimento

1. Navigate to AllSelf-ServiceEmployee CenterBrowse Workplace Services.
2. Select Add a shift.
3. On the form, fill in the fields.  
   {#create-shifts__table_w1q_c5b_qlb__entry__2}{#create-shifts__p_ebc_nfg_h1c}{#create-shifts__p_hbc_nfg_h1c}{#create-shifts__p_ibc_nfg_h1c}{#create-shifts__p_jbc_nfg_h1c}

   | Field | Description |
   |-|-|
   | Name | Name of the shift, for example, Morning Shift. |
   | Schedule | Schedule for the shift. For a general shift schedule, select General shift.{#create-shifts__p_gbc_nfg_h1c} For more information about how to create a shift schedule, see [Define a schedule](https://www.servicenow.com/docs/access?context=t_DefineASchedule&version=australia&pubname=australia-platform-administration&ft:locale=en-US). |
   | Owner | Shift owner who monitors activities during this shift. |
   | State | Status of the shift. Choose one of the following values: * Draft: Indicates that the shift details are incomplete. * Ready: Indicates that the shift is ready for assignments. * Cancelled: Indicates that the shift is cancelled. {#create-shifts__ul_eyy_g5b_qlb} |
   | Start | Date from which this shift is active. |
   | End | Date until which the shift is active. |
   | Region | Region of the workplace site. |
   | Site | Site location of the office campus. |
   | Campus | Name of the campus in which the office building is present. |
   | Building | Name of the building in which the office floor is located. |
   | Floor | Name or number of the floor where the area is located. |
   | Area | Area that is active for operation and use during this shift. |
   | Users | Employees assigned to this shift. This field appears only on Workplace Service Portal. |
   | Locations | Workplaces available for reservation during this shift. This field appears only on Workplace Service Portal. |
   [Tabela 1. Shift form]

   {#create-shifts__table_w1q_c5b_qlb}  
   Nota:  
   * If this shift is applicable to all office buildings on your campus, you can leave the Building, Floor, and Area fields empty. The shift and its schedule will be automatically applied to all the records of buildings, floors, and areas associated with this campus.
   * When an employee requests to make a reservation with shifts, only shifts that are active on the dates that the employee selected are displayed on the reservation form.
   {#create-shifts__ul_ffs_hlx_qmb}
4. Select Submit.
5. If you accessed the Shift form from Workplace Service Portal, on the verification page, you can define another shift or view all the existing shifts.

   | Option | Action |
   | Define another shift | Select Add another shift. |
   | View all existing shifts | Select View all shifts. |
   |-|-|

   {#create-shifts__choicetable_hkt_5l1_xlb}
{#create-shifts__steps_bp1_ncr_rlb}

## Resultado

The shift is added to the list of all shifts that you can view by navigating to Workplace Safety ManagementShift ManagementAll.{#create-shifts__p_mbc_nfg_h1c}  
If you want to delete a shift, perform the following actions:

* Navigate to Workplace Safety ManagementShift ManagementAll and select the shift that you want to delete.
* On the form, clickDelete.
* In the confirmation window, click Delete.

  The shift is deleted.
  {#create-shifts__p_obc_nfg_h1c}
{#create-shifts__ul_jsl_kgh_nsb}

## O que Fazer Depois

If you created the shift using Workplace Service Portal, you can directly create workplace reservations.{#create-shifts__p_pbc_nfg_h1c}  
You can configure other information such as employees, workplaces, and maintenance tasks associated with this shift later.

* Assign more employees to a shift.
* Associate more workplaces with a shift.
* Associate tasks with a shift.
{#create-shifts__ul_trl_2ss_vlb}