---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/pt-BR/employee-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Conduct a health screen for entry Screen an employee for return to the workplace

# Conduct a health screen for entry
Screen an employee for return to the workplace {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 min. de leitura

Use a health screen to verify a person's return requirement status to determine whether the person is able to enter the location.

## Antes de Iniciar

Role required: sn_imt_monitoring.monitoring_user

## Por Que e Quando Desempenhar Esta Tarefa

Conduct a health screen before people enter a location, such as employees returning to the workplace or students returning to campus. Verify the person's return requirement status on your smartphone, tablet, or computer. Then complete and submit a health screening form to determine whether the person is able to enter the location.
Verify the employee's return requirement status on your smartphone, tablet, or computer. Then complete and submit the health screening form to determine whether the employee is able to enter the workplace.

The following procedure includes the steps your
organization might use in setting up health screening. Some of the steps might not
be applicable to your location.  
Nota:  
If the ServiceNow® Customer Service Management (CSM) application is activated, the health screen can be performed for CSM consumers and contacts. The customer service agent \[sn_customerservice_agent\] and consumer service agent \[sn_customerservice.consumer_agent\] roles can optionally be given to health screeners so that they can view additional CSM information on the health screening form, but these roles are not required for screening consumers and contacts. For more information about using Customer Service Management with Employee Health Screening, see [Integrate Customer Service
Management with Safe Workplace applications](https://www.servicenow.com/docs/access?context=csm-integration-safe-workplace&version=australia&pubname=australia-customer-service-management&ft:locale=en-US).

## Procedimento

1. Open the QR code scanning or requirement status page based on the type of device that you're using.

   | Platform | Action |
   | Smartphone or tablet | From the Now Mobile Health screen under the Health Screening section, tap Scan for Entry. Scan the code that the person presents on their mobile device or on paper. If there is no QR code, enter the user ID in the User ID field, for example, <kbd class="ph userinput">john.smith</kbd>. |
   | Computer | Navigate to Employee Health and Safety StatusView Employee StatusView Employee and Visitor Status and select the person. |
   |-|-|

   {#screen-returning-employee__choicetable_bgv_ws5_r2c}
2. Review the requirement status to verify that the person is cleared to enter.  
   Nota:  
   Requirements are created in the Employee Readiness Core application. For more information, see [Employee Health and Safety Status](https://www.servicenow.com/docs/3~JD0HD7Kh6r5rrcS0UGWA "Use the Employee Health and Safety Status feature to track when people are ready to return to the workplace.").
   If the status is Not cleared and your organization's policy is to deny entry at this check point, provide the person with the next steps to take based on your organization's policy. Then, assist the next person in line.  
   Figura 1. Health and Safety Status page
3. Perform the health screen.

   | Platform | Action |
   | Smartphone or tablet | Tap Health Screen on the Scan for entry page. |
   | Computer | Navigate to Employee Health ScreeningRequest Entry. The screening form opens in a new browser tab. |
   |-|-|

   {#screen-returning-employee__choicetable_pjf_l3s_zlb}  
4. Take the person's temperature and fill out the screening form.  
   {#screen-returning-employee__table_kgq_qt5_rlb__entry__2}

   | Field | Description |
   |-|-|
   | Location | Location of the health screening, such as the address of a workplace or campus. |
   | Person Employee | The person that you're screening. |
   | Account | The account for the contact. This field appears only when the Customer Service Management application is activated and a contact is selected from the Person field. You must have the customer service agent role \[sn_customerservice_agent\] to view this field. |
   | Suffix | The suffix for the consumer. This field appears only when the Customer Service Management application is activated and a consumer is selected in the Person field. Nota: You must have the consumer service agent role \[sn_customerservice.consumer_agent\] to view this field. |
   | Temperature unit | Temperature unit assigned to this location. |
   | Temperature | The numerical value of the person's temperature. |
   | Personal protective equipment (PPE) | Whether the person is wearing PPE. Values are Yes or No. |
   [Tabela 1. Screen a person for entry form]

   {#screen-returning-employee__table_kgq_qt5_rlb}
5. Tap or click Submit.

## Resultado

You receive a message that indicates whether to allow the person to enter. If the person does not pass the health screening, provide them with the next steps based on your organization's policy.