---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/pt-BR/employee-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Setting up Workplace Space Mapping

# Setting up Workplace Space Mapping {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Configure and synchronize Indoor Mapping and Mappedin map data and
objects with Workplace Service Delivery.

## Activating Workplace Space Mapping {#set-up-workplace-service-mapping__section_q4m_l3y_jnb}

Activation of the Workplace Space Mapping plugin depends on what family release
you are currently using.

For Workplace Service Delivery to work with Workplace Indoor Mapping and Mappedin install both Indoor Mapping and Workplace Indoor Mapping plugins from store. For
Mappedin install the Mappedin plugin (sn_wsd_mappedin) from store.

## Configure Indoor Mapping with Workplace Service Delivery {#set-up-workplace-service-mapping__section_xsm_g14_btb}

Synchronize the Indoor Mapping map data and map objects to work with Workplace Service Delivery, see [Configure Workplace Indoor Mapping](https://www.servicenow.com/docs/BQ6c~xyaokpIFAKrT5lkbQ "Configure Indoor Mapping map data and objects to work with Workplace Service Delivery with Indoor Mapping.").

## Configure Mappedin with Workplace Service Delivery {#set-up-workplace-service-mapping__section_xt5_sl5_hnb}

To use Mappedin as your third-party map application, complete the configuration
requirements.
{#set-up-workplace-service-mapping__table_xwx_ffn_trb__entry__2}

| Requirement | Description |
|-|-|
| Obtain Mappedin credentials and export credentials | ServiceNow uses credentials provided by MappedIn to import space data (buildings, floors, and spaces). Export credentials are required by the ServiceNow AI Platform to render a Mappedin map and to successfully periodically reimport updated floor plans. * The Client ID credential is the equivalent of a user name in Workplace Core * The Client Secret is the equivalent a password in Workplace Core {#set-up-workplace-service-mapping__ul_oqr_1kn_trb} |
| Install and activate the Mappedin integration | Install and activate the Mappedin integration in order to use Workplace Space Mapping to manage imported data and customize the map. For more information, see [Install the Mappedin integration](https://www.servicenow.com/docs/YBjVtlJG5AbbBrLj7h99~Q "Activate the Mappedin integration if you have the admin role.") |
| Enter credentials in Workplace Space Mapping | You must enter your Mappedin credentials in Workplace Space Mapping. For more [Maintain Workplace Service Delivery Mappedin credentials](https://www.servicenow.com/docs/ii_pkXVz3g4RglF_R6rpRg "To configure and work with Mappedin ensure that you have a valid login credential. Work with the Mappedin to obtain these credentials.") |
| Configure a connection in Workplace Space Mapping | The base system provides a pre-configured connection to Mappedin. |
[Tabela 1. Mappedin integration requirements]

{#set-up-workplace-service-mapping__table_xwx_ffn_trb}
* **[Maintain Workplace Service Delivery Mappedin credentials](https://www.servicenow.com/docs/ii_pkXVz3g4RglF_R6rpRg)**   
  To configure and work with Mappedin ensure that you have a valid login credential. Work with the Mappedin to obtain these credentials.
* **[Customize the map properties](https://www.servicenow.com/docs/2XWD2Mw25B1crOFfEwBTpg)**   
  Customize how your map renders in the Workplace Service Portal by configuring Workplace Space Mapping properties.

**Conceitos relacionados**   

* [Configure Workplace Indoor Mapping](https://www.servicenow.com/docs/BQ6c~xyaokpIFAKrT5lkbQ "Configure Indoor Mapping map data and objects to work with Workplace Service Delivery with Indoor Mapping.")
* [Configure Mappedin](https://www.servicenow.com/docs/G~VQQPC_AXcCXjdnKXg3DQ "Mappedin is a third-party Indoor map provider. Integrate Mappedin with Workplace Service Delivery to provide indoor navigation.")