---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/pt-BR/employee-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Solve the challenge of adoption with Proactive Prompts

# Solve the challenge of adoption with Proactive Prompts {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

With Proactive Prompts for the Skills Foundation application, your managers and employees can proactively bring actionable insights as prompts into their flow of work.

## Proactive Prompts for Skills Foundation {#drive-adoption-proactive-prompts__section_z3w_5nl_1yb}

One of the biggest challenges that an organization faces is getting their employees to update their skills profiles. With the Proactive Prompts for Skills Foundation application, you can solve this challenge easily because you can use the prompts in multiple engagement channels, such as Microsoft Teams, Microsoft Outlook, Zoom, and the short messaging service (SMS).

In the example, the employee receives a prompt to update the suggestions that the Skills Foundation application detected. The prompt sent to the employee clearly communicates the information. The employee just has to select a button to add the suggested skills to their skills profile.

With this feature, the managers in your organization don't have to follow up or encourage their employees to take action at the right time. Skills recommendations can help your employees keep their skills profiles up to date
without constant reminders from their managers. For more information, see [Proactive Prompts for Skills Foundation](https://www.servicenow.com/docs/4Sq0kpKUoS6L7xcpKNR6gQ "Recommend roles, skills, and missing proficiencies to the employees and get approval from managers in their flow of work using Proactive Prompts.").
* **[Pre-seeding employee skills](https://www.servicenow.com/docs/gf450MsWnPlO_WUmVqCoaQ)**   
  The Skills Foundation application can automatically detect skill gaps and prompt the employee to add pre-seeded, or necessary, skills to their profiles. This way, the employee profile is always kept up to date.
* **[Proactive Prompts for Skills Foundation](https://www.servicenow.com/docs/4Sq0kpKUoS6L7xcpKNR6gQ)**   
  Recommend roles, skills, and missing proficiencies to the employees and get approval from managers in their flow of work using Proactive Prompts.