---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/pt-BR/employee-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Create a learning task

# Create a learning task {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Create learning tasks for agents to keep track of their learning
activities.

## Antes de Iniciar

Role required: sn_hr_wfo.admin

## Por Que e Quando Desempenhar Esta Tarefa

Set learning task completion due dates to include or exclude weekends using the
exclude_weekends_on_learning_task_due_date system
property.

## Procedimento

1. Navigate to AllWorkforce Optimization for HRManager Workspace.
2. Click the coaching icon.
3. Click the Learning tab.
4. Click Learning Tasks and select All Tasks.
5. Create a learning task.
   1. Click New.
   2. On the form, fill in the fields:  
      {#create-learning-task-wfo-hr__table_pr4_zgk_bpb__entry__2}

      | Name | Description |
      |-|-|
      | Assigned to | Name of the agent to whom you want to assign the learning task. |
      | Learning library | The learning library that contains the course item for the learning task. |
      | Course item | The course that needs to be completed by the agent. |
      | Due date | Date when the agent must complete the course. Default is 5 days after the creation of the learning task. This value is calculated from the Days to Complete field for the course item. For learning tasks that are assigned or in progress, the due date field is highlighted as follows: * Green---if the task is due after the current day. * Yellow---if the task is due on the current day. * Red---if the task was due before the current day. {#create-learning-task-wfo-hr__ul_w2x_zrf_hpb} |
      [Tabela 1. Learning task form]

      {#create-learning-task-wfo-hr__table_pr4_zgk_bpb}
   {#create-learning-task-wfo-hr__substeps_t53_3sj_dwb}
6. Click Save.
{#create-learning-task-wfo-hr__steps_ek4_2sj_dwb}