---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/pt-BR/employee-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Configure the Microsoft Exchange Online calendar provider in personal authentication mode

# Configure the Microsoft Exchange Online calendar provider in personal authentication mode {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Enhance your workplace reservation experience with the Workplace Calendar Synchronization application to synchronize reservations with your calendar provider. Configure Microsoft Exchange Online to synchronize reservations with your calendar provider using personal authentication mode.

## Por Que e Quando Desempenhar Esta Tarefa

The Workplace Calendar Synchronization application uses the calendar provider as the primary source, confirming that events are updated and confirmed for room bookings through the Workplace Reservation Management portal.

## Antes de Iniciar

Confirm the following:

* As a personal authentication mode user, you must have a valid mailbox in the Microsoft Exchange Online. The user is identified by the email address. The same email address must be specified in the delegated user email address where it's necessary.
{#configure-calendar-provider-in-personal-auth-mode__ul_g5m_lnk_2yb}

Confirm that the application scope is set to Workplace Calendar Synchronization.  
Nota:  
For calendars to synchronize successfully, you must have an email address that matches that of the provider.

Role required: sn_wsd_rsvsync.admin

## Procedimento

1. Navigate to AllWorkplace Calendar SynchronizationConfigurationCalendar Providers.
2. Select New.
3. On the Provider form, fill in the fields.  
   For a description of the field values, see [Provider form](https://www.servicenow.com/docs/T7lodL2bGe2g2NQDbfzPuQ "The Provider form includes calendar provider details and provider configuration field details.").  
   Nota:  
   The Strict mode field is deprecated and you must set the Exchange Online Sync Integration Mode property to Strict, Personal, or Normal mode. Additionally, the strict mode email has been updated to Delegated user email.
4. Select Submit.

## O que Fazer Depois

To access resource calendars and generate a subscription ID, you must add a Reservable Sync Configuration. For more information, see [Add multiple Reservable Sync Configurations](https://www.servicenow.com/docs/rl3mlIPl_Gv20jsEizcZ7g "Add workplace items that must be synchronized with the calendar provider whenever an employee makes a reservation.").

Execute an instance scan to check the synchronization configuration. For more information, see [Run Instance scan to check Microsoft Exchange Online synchronization configuration](https://www.servicenow.com/docs/Y3lnuw_yG9I_YrUMpKhQfg "Execute an Instance scan on your ph keyref=\"var.workplace-calendar-sync\"/> configuration with Microsoft Exchange Online. The Instance Scan application diagnoses the configurations with the calendar provider by running a series of checks using suites.").
**Tarefas relacionadas**   

* [Configure Microsoft Azure](https://www.servicenow.com/docs/2mhRS_iDkMrReIFDk4V_Ww "Set up a personal mode of authentication with Microsoft Azure to connect Microsoft Exchange Online with Workplace Calendar Synchronization.")
* [Configure resource rooms in Microsoft Exchange Online](https://www.servicenow.com/docs/h1Ew8apu1HTRhjSRmoDAcw "Specify your delegated user email in the Microsoft portal to access the resource calendar.")
* [Set up personal authentication mode OAuth connectivity with Microsoft Exchange Online](https://www.servicenow.com/docs/WMEnCMRN~BxcazZ2j2ZK5g "Create a personal authentication mode application registry for Microsoft Exchange Online with your instance for OAuth authorization.")
* [Configure a personal authentication mode Connection and Credential alias for Microsoft Exchange Online](https://www.servicenow.com/docs/RKocW~1IVAkPFrnnWxjhrg "Establish a personal authentication mode connection and credential alias for Microsoft Exchange Online. Confirm that the values for the connection and credentials alias are set as specified.")
* [Configure your own connection and credential alias for personal authentication mode](https://www.servicenow.com/docs/5ImhpQ9ZrQpV_DiliyCjYg "Configure your own connection and credential alias if you don’t want to use the default alias created during the personal authentication mode application registration. You can configure your calendar to use the alias as an override alias.")