--- sourceDocument: Australia Employee Service Management sourceDocumentLink: https://www.servicenow.com/docs/r/pt-BR/employee-service-management Release : - australia ft:locale : - pt-BR ft:publication_title : - Australia Employee Service Management ft:clusterId : - emplsm bundleId : - emplsm workflow : - Employee --- # Configure Microsoft Exchange Online calendar provider in strict mode # Configure Microsoft Exchange Online calendar provider in strict mode {#ariaid-title1} * Versão de lançamento: Australia * * Atualizado 12 de mar. de 2026 * * ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 min. de leitura Configure Microsoft Exchange Online as a calendar provider in strict mode to synchronize reservations. ## Antes de Iniciar Ensure the following: * As a delegated user, you must have valid mailbox in the Microsoft Exchange Online. The user is identified by the email address. The same email address must be specified in the delegated user email address where it is necessary. * Configure strict mode Connection and Credential alias for Microsoft Exchange Online. If you want to use your own alias, then refer to [Create your own credential and connection alias for strict mode](https://www.servicenow.com/docs/_p8KdRDM10LgGdxGI8CAIA "Configure your own connection and credential alias if you do not want to use the default alias created during the strict mode application registration. You can configure your calendar to use the alias as an override alias."). {#configure-msex-strict-mode-calendar-providers__ul_g5m_lnk_2yb} Ensure that the application scope is set to Microsoft Exchange Online Spoke. Otherwise, do the following: 1. Select the Application scope icon (![Application scope icon.]()) on the top-right corner of your Employee Center homepage. 2. In the drop- down, select the option consisting Application scope:. 3. In the filter navigator, search and select Microsoft Exchange Online Spoke. 4. Refresh the page. {#configure-msex-strict-mode-calendar-providers__ol_q1s_nnx_byb} Nota: For calendars to synchronize successfully, you must have an email address that matches that of the provider. Role required: admin ## Procedimento 1. Navigate to AllWorkplace Calendar SynchronizationConfigurationCalendar Providers. 2. Select New. 3. On the form, fill in the fields. {#configure-msex-strict-mode-calendar-providers__table_o1q_frp_5nb__entry__2} | Field | Description | |-|-| | Name | Name of the calendar service. For example, Microsoft Exchange Strict mode | | Description | Description of the calendar service. | | Active | Option to activate the calendar provider. | | Calendar processor | Calendar processor for the synchronization. Select Microsoft Graph. | | Override alias? | Option to enable selection of your own connection and credential alias from Provider Configuration. If the option is not enabled, then the default connection and credential alias is used. | | Connection \& credential alias | Select the connection and credential alias that you created on your own for the calendar provider from Provider Configuration. This option appears only if you have selected the Override alias? option. If an alias is not specified, then the default connection and credential alias is used. | | Sync start date time | The start date and time of the synchronization. The sync generates information from this date. Specify the Sync start date time manually from the subscription record of the reservable sync record for which you are syncing the past reservations. Importante: The past sync duration must not exceed 1825 days. | | Sync end date time | End date and time of the synchronization. The sync generates information until this date. The recommended setting is at least 5 years from the Sync start date time. Importante: The past sync duration must not exceed 1825 days. | | Sync past reservations | Select the option to synchronize all the past reservations from the specified Sync start date time to the Sync end date time. | | Delegated user email | Delegated user email address that is used to create reservations and to receive reservation-related notifications. Employees are considered as invitees in the reservation. | [Tabela 1. Provider form] {#configure-msex-strict-mode-calendar-providers__table_o1q_frp_5nb} Nota: The Strict mode field is deprecated and the user must set the Exchange Online Sync Integration Mode property to Strict, Personal, or Normal mode. Additionally, the strict mode email has been updated to Delegated user email. 4. Select Submit. ## Resultado The calendar provider is added. Aviso: Reservations that are created using calendar providers cannot be edited in the Workplace Reservation Management application. ## O que Fazer Depois Run Instance scan to check Microsoft Exchange Online synchronization configuration. For more information, see [Run Instance scan to check Microsoft Exchange Online synchronization configuration](https://www.servicenow.com/docs/Y3lnuw_yG9I_YrUMpKhQfg "Execute an Instance scan on your ph keyref=\"var.workplace-calendar-sync\"/> configuration with Microsoft Exchange Online. The Instance Scan application diagnoses the configurations with the calendar provider by running a series of checks using suites."). **Tarefas relacionadas** * [Configure Microsoft Azure](https://www.servicenow.com/docs/ndEo8Dy~s_n43vSUgEWyWQ "Set up a strict mode authentication with Microsoft Azure to connect Microsoft Exchange Online with Workplace Calendar Synchronization.") * [Create connection with Microsoft Exchange Online Spoke in strict mode](https://www.servicenow.com/docs/xCs1iXFxGBVA38kxKjbong "Configure a strict mode connection with the Microsoft Exchange Online spoke.") * [Create a strict mode configuration in Microsoft Exchange Online](https://www.servicenow.com/docs/f_r7H6WZ4hRe4l1saLbbhQ "Specify your delegated user email in the Microsoft portal.") * [Setup strict mode OAuth connectivity with Microsoft Exchange Online](https://www.servicenow.com/docs/b_In0JUx_G5nnGclsoEhRA "Create a strict mode app registry for Microsoft Exchange Online with ServiceNow instance for OAuth authorization.") * [Configure strict mode Connection and Credential alias for Microsoft Exchange Online](https://www.servicenow.com/docs/PET~n7ghqS2j4hOtsaLlmw "Establish a strict mode connection and credential alias for Microsoft Exchange Online. Ensure that the values for the connection and credentials alias are set as specified.") * [Create your own credential and connection alias for strict mode](https://www.servicenow.com/docs/_p8KdRDM10LgGdxGI8CAIA "Configure your own connection and credential alias if you do not want to use the default alias created during the strict mode application registration. You can configure your calendar to use the alias as an override alias.")