--- sourceDocument: Australia Employee Service Management sourceDocumentLink: https://www.servicenow.com/docs/r/pt-BR/employee-service-management Release : - australia ft:locale : - pt-BR ft:publication_title : - Australia Employee Service Management ft:clusterId : - emplsm bundleId : - emplsm workflow : - Employee --- # Use Floor Plan # Use Floor Plan {#ariaid-title1} * Versão de lançamento: Australia * * Atualizado 12 de mar. de 2026 * * ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 4 min. de leitura Use the floor plan to manage space and user assignments in your workplace. ## Antes de Iniciar Make sure that you have installed Workplace Core. For more information, see [Install Workplace Core](https://www.servicenow.com/docs/7GOo8DXH9_1weQxRkx1jUw "You can install the Workplace Core application if you have the admin role. This application includes optional demo data.") For the Floor plan, make sure that you have configured the map in Indoor Mapping. For more information about configuring an indoor map, see [Configure Indoor Mapping](https://www.servicenow.com/docs/pCkLzji8hAKbPI9rmmPELQ "Install and configure Indoor Mapping map instance data and properties."). Role required: sn_wsd_core.workplace_manager ## Procedimento 1. Navigate to AllWorkplace Central. 2. Select the Space Planning module. The Floor Plan tab opens by default. 3. Select a campus, building, and floor to view the map. 4. **Opcional:** View the KPIs on the details panel. The following KPIs are displayed based on your selection on the map. * Space count: Number of spaces on the floor or in the selection. * Total effective capacity: Capacity of the number of spaces multiplied by their capacity ratio. For example: If 20 spaces have a capacity ratio of 1.5, and 10 spaces have a capacity ratio of 1, the space count is 30 and total effective capacity is 40. * Profiles assigned: Number of workplace profiles assigned to the floor or selected spaces. If a user is assigned to multiple spaces, they are considered to have multiple profiles. For example, if a user is assigned to 2 spaces, and another user is assigned to 3 spaces, the number of assigned profiles is 5. * Unassigned spaces: Number of spaces that do not have any assignments. * Assignment ratio: Ratio of the assigned profiles to the total effective capacity. {#use-floor-plan__ul_ebd_xjc_f3c} 5. **Opcional:** Select a View by option to group spaces on the map. The default view by option is set to None. Based on the view by option, the details panel displays information about Neighborhoods or Space Types. If the view by option is None, the details panel displays both Neighborhoods and Space Types. For more information about configuring the view by options, see [Create a view-by configuration](https://www.servicenow.com/docs/GmyR16KyDxDehGG1e5dJ~Q "Create a configuration to filter the view of the scenario planner or building overview."). 6. Perform any of the following actions based on your requirement. | Action | Steps | | Zoom in or out on the map | Use the zoom options (![Zoom options.]()) on the map. | | Change the map to a different floor and building | Select a building and floor from the Building and Floor list options. | | Search for a user or space | 1. Search for a user or a space in the search bar, then select one of the search results based on your preference. 2. After selecting a user or a space, you can edit their assignments and allocations.For more information, see either of the following topics: * [Edit user assignments on the floor plan](https://www.servicenow.com/docs/H1mu7IrtVvUBGJEZqYAyvg "Use the floor plan to edit location or neighborhood assignments for the users.") * [Edit space allocations on the floor plan](https://www.servicenow.com/docs/no5NQUpANLU0ho3hBvikyw "Use the floor plan to edit space or neighborhood allocations.") {#use-floor-plan__ul_b1j_rbv_33c} {#use-floor-plan__ol_wwv_mbv_33c} | | Select spaces | 1. On the details panel, select Select spaces. The Select spaces pop-up opens. 2. Add conditions to filter the spaces.For example, Department is Finance. For more information about conditions, see [Condition builder](https://www.servicenow.com/docs/access?context=c_ConditionBuilder&version=australia&pubname=australia-platform-user-interface&ft:locale=en-US). 3. Select the spaces from the list. Alternatively, you can select multiple spaces on the map by holding the Shift key. You can also hold the Shift key and draw a circle to select spaces on the map. The details panel displays information about the selected spaces and their assigned users. | | Select a neighborhood | 1. From the View by list, select Neighborhoods. 2. On the details panel, select Select neighborhoods. The Select neighborhood pop-up opens. 3. Select a neighborhood from the list, then select Confirm. All spaces on the floor that are allocated to the neighborhood are selected. {#use-floor-plan__ol_ehf_cy5_33c} | | Select Users | 1. On the details panel, select Select users. The Select users pop-up opens. 2. Add conditions to filter the users.For example, Workplace profile is Active. For more information about conditions, see [Condition builder](https://www.servicenow.com/docs/access?context=c_ConditionBuilder&version=australia&pubname=australia-platform-user-interface&ft:locale=en-US). 3. Select the users from the list. The details panel displays information about the selected users and their assigned spaces. | | Copy a link to spaces | 1. Select a floor or select spaces on the map. 2. On the details pane, select the share link (![Copy link icon]()) icon. A link to the space is copied and can be shared with other space planners. | | Edit space details | 1. Select the spaces that you want to edit. 2. On the details panel, select View/edit details. 3. On the Spaces list, edit the details based on your requirement. {#use-floor-plan__ol_gfr_q3j_3vb} | | Display user assignments on the map | 1. On the map, select the settings icon (![Map settings icon.]()). 2. Turn on the Assigned to option to display user assignments on the map. This option is switched on by default. 3. Select any of the following options based on your requirement: * Location assignments * Neighborhood assignments {#use-floor-plan__ul_whq_hp4_bvb} 4. Select Apply. {#use-floor-plan__ol_oyr_5kj_3vb} | | View the map as defined in the Map Studio | 1. On the map, select the settings icon (![Map settings icon.]()). 2. Turn on the Show base map option, then select Apply. The map displays spaces as defined in the Map Studio. {#use-floor-plan__ol_wwh_xnt_2hc} | | Change the opacity of colored spaces | You can change the opacity of the spaces that are colored based on the group by or view by options. Changing the opacity is helpful if some elements on the map are hidden due to the color. 1. On the map, select the settings icon (![Map settings icon.]()). 2. In the Opacity field, enter the percentage value that you want for the highlighted spaces. 3. Select Apply. The specified opacity value is set for the colored spaces. {#use-floor-plan__ol_sgk_qrj_52c} | |-|-| {#use-floor-plan__choicetable_y3x_khj_3vb} Importante: If Neighborhood is selected as the group by option, only assignments that have the Neighborhood assignment type are applicable. For any other group by option, assignments that have the Location assignment type are applicable. ## O que Fazer Depois * [Edit space allocations on the floor plan](https://www.servicenow.com/docs/no5NQUpANLU0ho3hBvikyw "Use the floor plan to edit space or neighborhood allocations.") * [Edit user assignments on the floor plan](https://www.servicenow.com/docs/H1mu7IrtVvUBGJEZqYAyvg "Use the floor plan to edit location or neighborhood assignments for the users.") {#use-floor-plan__ul_qpk_yrc_f3c} * **[Edit user assignments on the floor plan](https://www.servicenow.com/docs/H1mu7IrtVvUBGJEZqYAyvg)** Use the floor plan to edit location or neighborhood assignments for the users. * **[Edit space allocations on the floor plan](https://www.servicenow.com/docs/no5NQUpANLU0ho3hBvikyw)** Use the floor plan to edit space or neighborhood allocations.