---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/pt-BR/employee-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Retrieving Space Occupancy Data

# Retrieving Space Occupancy Data {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Retrieve the Space Occupancy Data table for loading workplace occupancy data and space occupancy data insights for a selected workplace
location.

## Antes de Iniciar

Role required: admin

## Procedimento

1. Navigate to AllWorkplace ConnectorsOccupancy SensorsSpace Occupancy Data.  
   Fill in the form fields.  
   {#space-occupancy-data__table_j5j_wct_s1c__entry__2}

   | Field | Descriptions |
   |-|-|
   | Provider Connector Configuration | Option to select the occupancy data provider and occupancy sensor. For example, Metrikus - Occupancy. |
   | Count | Option to specify the count of users in a workplace location or space. Takes integer value. For example, 0, 1, and so on. |
   | Event timestamp | Option to check for the stale time of the data. Stale time sn_wsd_wc_stale_time checks if the Event Timestamp field in the Space Occupancy data table has the latest timestamp. This property checks for the time beyond which the occupancy data is considered stale. Beyond the stale time, the fresh data is fetched from the Occupancy data provider (for example, Metrikus Spoke). If the sn_wsd_wc_stale_time property value is set to 30 minutes, application queries the Space Occupancy table and fetches the fresh data for a location or space from Metrikus every 30 minutes. |
   | Location | Option to select a location for which you want the occupancy data. |
   | State | Option to select the space or location Occupancy status (occupied, unoccupied, currently unoccupied, invalid, and so on.) for a selected location. |
   | Query Status | Indicates the Requested or Received status for Occupancy sensor data. * Requested: Indicates a null or no response from Metrikus when there's an error or when the workplace spaces aren't mapped with Metrikus external Ids. * Received: Indicates a successful response from Metrikus for occupied or unoccupied workplace locations. {#space-occupancy-data__ul_gpf_14p_bbc} To check for occupancy status of a space in the location directory (Card view and Map view), confirm that your Query status is in the Received status. If a workplace location or space is mapped with occupancy sensor data, the location directory space records also get updated (Occupied, unoccupied, not currently occupied, and so on). |
   [Tabela 1. Space Occupancy Data]

   {#space-occupancy-data__table_j5j_wct_s1c}
2. Select Submit after making edits or any updates.  
   The retrieved space occupancy data can be used to verify the following use cases:
   * Showing the occupancy data in the Location Directory. For more information, see [Manage workplace activities and services with Location directory](https://www.servicenow.com/docs/4qn1sXtw7z9iPoP3hvhgPA "Explore workplace campuses, sites, buildings, and neighborhoods using the Location directory. Get directions using map routes to a meeting room, building, or co-workers to collaborate effectively. Search for employees, locations, and neighborhood spaces. Reserve a space, request, or report a workplace service issue. Filter spaces by reservation states, occupancy states to get insights on space availability.").
   * Automatic reservation check-in. For more information, see [Configure automatic check-in for reserved spaces](https://www.servicenow.com/docs/7NxJn5K45Jixl8S5KosTYw "Configure automatic reservation check-in using the Occupancy state of a location or space. If a location is using occupancy data sensors, it checks for Occupancy state of each space in the Space Occupancy data table").
   {#space-occupancy-data__ul_abc_b25_t1c}
**Tópico anterior:** [Retrieving Action Configurations data](https://www.servicenow.com/docs/TzmhFq7wvxIpd2Tw0JSS5g "Retrieve Actions from occupancy data provider using Flow Designer Integration Hub. Specify the transform definitions and invoke the Sub flow to retrieve Occupancy data. For example, Metrikus Spoke integration. The occupancy sensor data from the Occupancy data provider is transformed to derive space occupancy data in Workplace Connectors.")  
**Próximo tópico:** [Archive and Purge space occupancy data](https://www.servicenow.com/docs/h7KU0JUgJRsGOK9fx3sxkw "Archive and purge the Space Occupancy data (sn_wsd_wc_space_occupancy) table after every five days.")