--- sourceDocument: Australia Employee Service Management sourceDocumentLink: https://www.servicenow.com/docs/r/pt-BR/employee-service-management Release : - australia ft:locale : - pt-BR ft:publication_title : - Australia Employee Service Management ft:clusterId : - emplsm bundleId : - emplsm workflow : - Employee --- # Create a workplace performer criteria # Create a workplace performer criteria {#ariaid-title1} * Versão de lançamento: Australia * * Atualizado 12 de mar. de 2026 * * ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura Configure the users who are permitted to perform important actions in Workplace Service Delivery. Add approvers to approve workplace cases and reservations that are created through Workplace services. ## Antes de Iniciar Role required: sn_wsd_core.admin ## Por Que e Quando Desempenhar Esta Tarefa Configure workplace performer criteria and enable a set of users to perform actions such as approval and more. The configured users can perform approval actions, workplace-related activities, and reservation-related approvals. The users configured in the criteria are used to perform various important actions throughout the Workplace Service Delivery application. ## Procedimento 1. Navigate to Workplace CoreAdministrationPerformer Criteria. 2. Select New. 3. On the form, fill in the fields. {#create-workplace-performer-criteria__table_wyq_zx4_fsb__entry__2} | Field | Description | |-|-| | Name | Name of the performer criteria. | | Table | Table for which you want to create the performer criteria. This field appears only if the Is dynamic option is selected. | | User criteria | User criteria for the performer criteria for approvals. This field appears only if the Is dynamic option isn't selected. To add a user criteria, refer to [Create a user criteria record](https://www.servicenow.com/docs/7VpuFdPZOqqDvlUqyLyUbw "Add a user criteria record to decide which users, roles, and groups can access a reservable module."). | | Active | Option to activate the performer criteria. | | Is dynamic | Option to create the performer criteria with a dynamic behavior. If you enable the option, you can select the user fields directly that you want to set as approvers. | | User field | Users or user groups who perform any important Workplace Service Delivery application-related actions. This field appears only if the Is dynamic option is enabled. | [Tabela 1. Workplace Performer Criteria form] {#create-workplace-performer-criteria__table_wyq_zx4_fsb} 4. Select Submit. ## Resultado The performer criteria are added for the selected table. * **[Create an approval definition](https://www.servicenow.com/docs/t5fGrScxybGCX3~p3czGuw)** Add an approval definition so that you can implement an approval process that is over that definition. The approval is applied on reservations that match the conditions. * **[Add a workplace approval configuration](https://www.servicenow.com/docs/O~mhPt4A_YxFaRd5EfmtgQ)** Add approvers to an approval definition. The assigned approvers receive the approval requests of those reservations that match the conditions defined in the approval definition. **Conceitos relacionados** * [Configure Workplace entity and entity types](https://www.servicenow.com/docs/YhVZ4C9fOWDL4zq31djfuA "Create a business hierarchy based on your organization's businesses. Allocate workplace locations based on the business to which they’re associated with. Configure workplace entity types and workplace entities to create the structure. For example, add entity types such as Business Units, Marketing Units, and associate workplace entities such as ITSM, Facilities, and more under them.") * [Managing Neighborhoods](https://www.servicenow.com/docs/D8ZsM~Jntsy9c2FMGwUlEQ "Neighborhoods are a group of spaces assigned to employees within an organization. A neighborhood can be located anywhere within the organizational structure.") * [Mapping employees to their designated workspaces](https://www.servicenow.com/docs/PLTy_z4tpyBWb2mVR_uCXg "Map your employees to their designated workplace locations in Workplace Core automatically to fill in that detail in reservation requests and to take advantage of auto-assignment of workspaces if that feature has been enabled.") * [Managing workplace shifts that you own](https://www.servicenow.com/docs/p0sZuzVJD29iZiLTQKcAew "Review the workplace shifts that you own in Workplace Core and update the shift details if necessary. You can also monitor the reservations and requests made for the workspaces associated with these shifts.") * [Managing workplace reservations for employees](https://www.servicenow.com/docs/ssNrx9ctTIIZ38b43BCUZA "Reserve available areas or spaces for your employees and review pending reservation requests from employees in Workplace Core so you can verify physical distancing measures when they return to the workplace. Once you make reservations, employees are notified about the locations to which they have access. The Workplace Service Delivery also offers more advanced workplace reservation options in the Workplace Reservation Management application.") * [Setting and tracking arrivals at the workplace](https://www.servicenow.com/docs/R~wJ6c4HByY1fEpdoT6_HQ "Workplace managers can set arrival intervals in Workplace Core for different locations at your workplace with defined capacities to facilitate staggered entry of employees into the office. Employees can then choose from the defined arrival slots.") * [Managing workplace tasks](https://www.servicenow.com/docs/P8jnbrHi7rrw6~R6Th~1Iw "Using workplace tasks in Workplace Core, workplace managers can monitor workplace activities that are created and scheduled in the workplace for each shift. They can also schedule planned or on-demand maintenance tasks and generate reports to track the progress of these activities.") * [Workplace knowledge management](https://www.servicenow.com/docs/9jKMVOBkej6hakcZR69Nzw "As a workplace admin, you can create knowledge base articles for employees. In the articles, provide information to your employees about workplace services, such as workplace updates, self-help, troubleshoot, and others.") * [QR code management](https://www.servicenow.com/docs/D0EATzJi9LcqBxJfs6f~aw "Generate and print QR codes for spaces and rooms. Employees can use these codes to make reservation-related actions on the Now Mobile app.") * [Location migration](https://www.servicenow.com/docs/kRgZq8hssJTd2m07MAg6Ig "Learn how to migrate location data from the ServiceNow Locations table to the Workplace Location table to use them in Workplace Service Delivery applications.") **Tarefas relacionadas** * [Import your workspaces data from an Excel spreadsheet](https://www.servicenow.com/docs/dovKw~3vg9b3NNj0lnJSqw "Import your workspaces data from an Excel spreadsheet into the Workplace Core application.") * [Add a space type configuration](https://www.servicenow.com/docs/ssLgkPeZvvRoWCnqqKht8A "Configure the different types of workspaces available in a workplace. You can add spaces based on different space types (Workspace/Desk). Space type enables employee to identify the different types of workspace available on a floor") * [Configure a workplace card](https://www.servicenow.com/docs/ACV1GsoPOPRWp95QMWK0sA "Create a workplace card to be used in your workplace applications.") * [Block a workplace location](https://www.servicenow.com/docs/jc27DF6R8oeCDBepKw8e4g "Block a workplace location for a specific period. The blocked workplace location is unavailable during the specified period for any type of reservation on the Workplace Reservation Management Reservation portal.") * [Enable favorites option for Workplace Service Portal](https://www.servicenow.com/docs/h_Rm62SSuZ175rwc7TsfdQ "Enable employees to set a workplace location as their favorite while using the Workplace Service Portal. Integrate with Employee Service Center to configure the favorites option.") * [Assign the workplace user role to employees](https://www.servicenow.com/docs/ujYA4Rwsn1qyaPr2yNVPNw "Set rules in Workplace Core to assign the workplace user role to employees and apply conditions accordingly.") * [Approve employee workplace reservation requests](https://www.servicenow.com/docs/b9YbWRacKiFISd83wF~R2w "Review employee area and space reservation requests in Workplace Core and approve or reject them.") **Referência relacionada** * [Configuring shifts for your workplace](https://www.servicenow.com/docs/Ye1FWSf5hpLZGFZhHTmkfg "Configure shifts for your organization in the Workplace Core application so you can efficiently plan and manage your workplace by assigning employees and workspaces to those schedules.") * [View workplace service usage analytics with Usage Insights](https://www.servicenow.com/docs/q5tIuyR3u61lZEn7~GFgGQ "The ServiceNow Usage Insights provides you with qualitative analytics on how the services provided by the Workplace Service Delivery applications are used by the workplace managers, employees, and other workplace users.")