---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/pt-BR/employee-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# View workplace knowledge base articles

# View workplace knowledge base articles {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

View workplace-related updates, processes, and other information in the knowledge base articles that your team created. Rate articles that you find useful.

## Antes de Iniciar

Role required: sn_wsd_core.workplace_user{#view-workplace-kb-article-wsd__p_bdh_nfg_h1c}

## Procedimento

1. Navigate to AllWorkplace Service PortalWorkplace Service Portal Home.
2. Open the knowledge base page.
   * Select the Knowledge tab.
   * Select the Knowledge Base option.
3. In the KB categories list, select the category of the knowledge base article.
4. **Opcional:** If you are unsure about the category, search for the article.
5. From the list of published knowledge base articles, select the article that you want to view.
6. **Opcional:** Perform any of the following actions.
   * Rate the article out of 5.
   * If you found the article useful, Select Yes. If not, select No.
   * Leave a comment about the article and select Submit. You can also attach files.
{#view-workplace-kb-article-wsd__steps_cdh_nfg_h1c}