---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/pt-BR/employee-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Mobile Wayfinding Administration

# Mobile Wayfinding Administration {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Configure map providers to enable Workplace Service Delivery for Mobile users to get directions to another workplace easily.  
Mobile wayfinding functionality is available for mobile users.  
Nota:  
Indoor Mapping spatial map data and objects can be integrated in Workplace Service Delivery and viewed using responsive mobile.

* Create a custom Map provider. Configure Indoor mapping as your map providers so that directions are displayed from one location to another. For more information, see [Configure a custom Map provider](https://www.servicenow.com/docs/8236mgGVI_Wyt6Ex_3UjEQ "Configure map providers so that directions are displayed from one location to another in Workplace Service Delivery for Mobile").

* Configure a custom Map screen. Configure map screens for wayfinding. For more information, see [Configure a custom map screen](https://www.servicenow.com/docs/4F0eXzyK7aYGsYMaV9qoig "Configure a map screen to see location-based information on a map from a mobile app. The map highlights points of interest and users can switch between a map view and list view.").

* Indoor Navigation User profile: Use an employee's workplace profile for wayfinding. The Get directions option appears based on these conditions.
  * Employee must have a floor map configured Indoor Mapping or Mappedin.
  * Indoor wayfinding-My Reservation: Get directions to a location from the reservation details page. The specified location must have a floor map defined to view the Get Directions option. For more information, see [Get directions to a workplace](https://www.servicenow.com/docs/_DdYxS2Ey4U7Sp6JZ3d6Tw "View the directions from one workplace location to another using the Workplace Service Delivery for Mobile.").
  {#mobile-wayfinding__ul_jrc_tjv_ydc}Employees must have an ongoing reservation. If there is no reservation, the location specified in the employee's workplace profile is used.
{#mobile-wayfinding__ul_z4g_gws_prb}
* **[Configure a custom map screen](https://www.servicenow.com/docs/4F0eXzyK7aYGsYMaV9qoig)**   
  Configure a map screen to see location-based information on a map from a mobile app. The map highlights points of interest and users can switch between a map view and list view.
* **[Configure a custom Map provider](https://www.servicenow.com/docs/8236mgGVI_Wyt6Ex_3UjEQ)**   
  Configure map providers so that directions are displayed from one location to another in Workplace Service Delivery for Mobile

**Tópico anterior:** [Install Workplace Service Delivery for Mobile](https://www.servicenow.com/docs/Vmo3u9M3lcMhZhNZqExZPA "Install the Workplace Service Delivery for Mobile application from the ServiceNow Store .")  
**Próximo tópico:** [Configure a custom map screen](https://www.servicenow.com/docs/4F0eXzyK7aYGsYMaV9qoig "Configure a map screen to see location-based information on a map from a mobile app. The map highlights points of interest and users can switch between a map view and list view.")