--- sourceDocument: Australia Employee Service Management sourceDocumentLink: https://www.servicenow.com/docs/r/pt-BR/employee-service-management Release : - australia ft:locale : - pt-BR ft:publication_title : - Australia Employee Service Management ft:clusterId : - emplsm bundleId : - emplsm workflow : - Employee --- # Explore WSD Kiosk # Explore Workplace Services Kiosk {#ariaid-title1} * Versão de lançamento: Australia * * Atualizado 12 de mar. de 2026 * * ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura Learn more about Workplace Services Kiosk to provide efficient check-in, check-out, and self-registration experience for visitors and employees. ## Workplace Services Kiosk overview {#explore-workplace-services-kiosk__cf-exploring-parent-overview} Customize Workplace Services Kiosk to suit the needs of employees and visitors. Visitors can autonomously check in, check out, self-register, and make workplace reservations on the kiosk map. Efficient visitor check-in process reduces wait times and long queues during busy or peak hours. Visitors can use invitation sent by employees. They can check in or check out using a pass code, name, email, or phone number. Employees can use the [Workplace Visitor Management](https://www.servicenow.com/docs/UuIm70KUsJXT33WUEfRDyQ "Welcome your guests and off-site employees with a smoother, more hassle-free experience. Use ServiceNow Workplace Visitor Management to optimize your front-desk operations and welcome your guests and off-site employees. You can register visitors as well as pre-plan what they will require.") feature to send invites to visitors and receive notification when a visitor checks-in using the kiosk. Workplace Services Kiosk offers following capabilities: ## Workplace Services Kiosk users {#explore-workplace-services-kiosk__cf-exploring-parent-users} {#explore-workplace-services-kiosk__table_d2g_swn_4bc__entry__2} | User | Description | |-|-| | Kiosk Administrator | Kiosk administrators can configure kiosk devices, create kiosk pages. As an admin, you can link the kiosk pages to a configuration. | | Kiosk Operator | Kiosk Operators can set up or bind a physical device by linking it to kiosk device configurations. | | Visitor | Visitors can check in, check out, or self-register by using a kiosk device. | | Employee (Host) | Employees can send invites to visitors using the Workplace Visitor Management feature. Employees can choose to be notified through email or Virtual Agent when the visitor checks in. | [Tabela 1. Users] {#explore-workplace-services-kiosk__table_d2g_swn_4bc} ## Workplace Services Kiosk benefits {#explore-workplace-services-kiosk__cf-exploring-parent-benefits} {#explore-workplace-services-kiosk__table_g2g_swn_4bc__entry__3} | Benefit | Feature | Users | |-|-|-| | Create kiosks, configure welcome pages, add modules to the kiosk, and add a Reservable Module configuration for a kiosk to make reservations. | * [Create a kiosk configuration](https://www.servicenow.com/docs/EC_NhfzcGmZJSGUNtLa_Sw "Create a kiosk configuration, assign a homepage, and link a kiosk device module.") * [Create a kiosk homepage](https://www.servicenow.com/docs/C5kmLkVVrN9ovk7~Uq0g_A "Create a homepage configuration that is displayed when a user opens the kiosk device.") * [Configure Reservable Module for kiosk reservation](https://www.servicenow.com/docs/bTUGcM4_mm1QeKFIa~cVNQ "Configure the Reservable Module for Workplace Services Kiosk to enable employees and guests to make reservations. Employees and guests can find available spaces on the kiosk map and make reservations.") {#explore-workplace-services-kiosk__ul_p3s_mhl_qbc} | Kiosk Administrators | | Create modules for the check-in and self-registration flow or the check-out flow. | [Create a kiosk module](https://www.servicenow.com/docs/QOlpj_QDFENn3ev8NOsTsQ "Create a kiosk module and module configurations to decide the flow and pages that must be displayed on a kiosk.") | Kiosk Administrators | | Assign a kiosk configuration to a device to retrieve the configuration. Bind a kiosk to a physical device for visitors and guests to make workplace reservations . | * [Select a kiosk for a device](https://www.servicenow.com/docs/cAQWRvAuzC1epvumvF2t8w#select-kiosk-device "Select a kiosk for the device to render the configuration pages created by the kiosk admin.") * [Select a kiosk for a device](https://www.servicenow.com/docs/cAQWRvAuzC1epvumvF2t8w#select-kiosk-device "Select a kiosk for the device to render the configuration pages created by the kiosk admin.") {#explore-workplace-services-kiosk__ul_rfg_2nt_3hc} | Kiosk Operators | | Check in autonomously to avoid waiting in a queue | [Check in using an invite](https://www.servicenow.com/docs/uQc~t6XYFm7hPPiFj6A2zg "Check in as a visitor by using an invite from an employee. If visitors have an existing invite, they can check in to the kiosk using their passcode, email, phone number, or name.") | Visitors | | Make workplace reservations on Kiosk Map. | [Make workplace reservations on the kiosk](https://www.servicenow.com/docs/hz4kyxfMMA0lR9w437zOwA "Workplace visitors and guests with kiosk viewer role can make workplace reservations. They can search and select a space on the Kiosk Map to reserve a space.") | Kiosk viewers (guests and visitors) | [Tabela 2. Workplace Services Kiosk benefits] {#explore-workplace-services-kiosk__table_g2g_swn_4bc} ## What to explore next {#explore-workplace-services-kiosk__cf-exploring-parent-links} To learn more about configuring and using Workplace Services Kiosk, see: * [Configuring Workplace Services Kiosk](https://www.servicenow.com/docs/IKB6wnXGr6HnXyYN9qRbyg "Plan and configure your Workplace Services Kiosk installation.") * [Managing Workplace Services Kiosk](https://www.servicenow.com/docs/dQwP5vj4QEu3r~QXXiYTig "Kiosk operators can bind and unbind kiosk devices from kiosk configuration pages.") * [Using Workplace Services Kiosk](https://www.servicenow.com/docs/0aLDhy23queAvI3t3yVzUQ "Workplace Services Kiosk provides a seamless check-in, check-out, and self-registration experience for visitors.") * [Workplace Services Kiosk reference](https://www.servicenow.com/docs/Br9DxOvxo4ZJBGcwLpvKlw "Reference topics provide additional information about the lists and forms used in Workplace Services Kiosk.") {#explore-workplace-services-kiosk__ul_h2g_swn_4bc}