---
sourceDocument: Australia Governance, Risk, and Compliance
sourceDocumentLink: https://www.servicenow.com/docs/r/pt-BR/governance-risk-compliance

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Governance, Risk, and Compliance

ft:clusterId :

    - grc

bundleId :

    - grc

workflow :

    - Technology


---

# Download UCF Shared list

# Download a UCF shared list {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 min. de leitura

In order for compliance managers to download UCF authority documents from the UCF
CCH, the list must be marked as Shared. When updating Authority Documents or adding new
ones, you must update all your authority documents to ensure that the common controls
framework remains in sync with the authority documents you are using.

## Antes de Iniciar

Role required: sn_compliance.admin or sn_compliance.manager  
Nota:  
The current design of UCF supports the downloading of mandated and implied controls. The downloading of implementation controls is not supported. See the Unified Compliance Documentation [How do I distribute an authority document
list to other accounts?](https://support.commoncontrolshub.com/hc/en-us/articles/208151063-How-do-I-Distribute-an-Authority-Document-List-to-other-Accounts-).

All data imported from UCF Authority
Documents is read-only and must be protected. Do not customize the authority
documents, citations, or control objectives on any UCF fields on the GRC tables.

## Procedimento

1. Navigate to AllPolicy and ComplianceAdministrationUnified Compliance Integration.
2. Click the UCF configuration.
3. [Configure the UCF integration using the UCF Common Controls Hub](https://www.servicenow.com/docs/3NKciLiXdA1zsk_8J3HQwA "Compliance administrators can download content from Network Frontiers Unified Compliance Framework (UCF) to use as GRC authority documents, citations, controls, and control objectives."), if necessary.
4. Click Import Shared List.  
   A progress bar shows the progress of downloading and importing the documents.  
   You may encounter any of the following errors:{#download-a-shared-list__table_jdb_xkg_n1b__entry__3}

   | Error | Explanation | Resolve |
   |-|-|-|
   | Error encountered while downloading UCF content. Try again or contact your system administrator for further assistance. | If the internet connection is lost for any reason, this message appears. | Click Import Shared List to download again. |
   | Error encountered while downloading UCF content. Try again or contact your system administrator for further assistance. | This message may also indicate that one or more of the authority documents, control objectives, or citations were invalid and caused a UCF import error. This message may also indicate that the authority documents are part of an existing shared list or a possibility of a UCF import error. It suggests that you review the validity of the authority documents, citations, control objectives, and the links to the mapping of citation and control objectives. | Starting with Policy and Compliance Management version 12.0.4, your UCF Administrator receives an email with links to any invalid records. 1. Click a link in the mail and fix the record(s) listed. 2. Repeat for other invalid records, if they appear in the email. 3. Click Import Shared List to download again. {#download-a-shared-list__ol_fyt_kj2_vpb} Nota: A system property called send_email_for_deactivate_deprecated_docs controls whether an email notification is sent when invalid or deprecated records are encountered during a shared list import. The property defaults to true. A system property called sn_comp_ucf.deactivate_deprecated_docs controls whether an email notification is sent when invalid or deprecated records are encountered during a shared list import. The property defaults to true. Set the property as false if you are downloading UCF content in multiple shared list. When the property is set as false the documents are not deprecated but an email is sent. |
   | The selected Shared List does not match the existing Authority Document list. Select a different Shared List or update the existing Shared List. | If the selected UCF Shared List that you are downloading does not include all the authority documents you have already downloaded, this message appears. | 1. Return to the CCH and verify that the Shared List you are trying to download includes all the Authority Documents from the original import to your instance. 2. Click Import Shared List to download again. {#download-a-shared-list__ol_hzg_2ng_n1b} |
   [Tabela 1. UCF Shared List Errors]

   {#download-a-shared-list__table_jdb_xkg_n1b}
5. Click Review Changed Records to review the list of changed records.  
   Authority documents in the UCF content are organized and mapped to their
   proper citations, which in turn are mapped to a common set of controls. The
   terminology between UCF and the GRC applications
   differs slightly as explained in the following table.  
   {#download-a-shared-list__table_hth_hjb_mw__entry__2}

   | UCF | ServiceNow GRC application |
   |-|-|
   | Authority Document | Authority Document |
   | Citation | Citation |
   | Control | Control objective |
   [Tabela 2. Terminology differences]

   {#download-a-shared-list__table_hth_hjb_mw}