--- sourceDocument: Australia Governance, Risk, and Compliance sourceDocumentLink: https://www.servicenow.com/docs/r/pt-BR/governance-risk-compliance Release : - australia ft:locale : - pt-BR ft:publication_title : - Australia Governance, Risk, and Compliance ft:clusterId : - grc bundleId : - grc workflow : - Technology --- # Third-party Risk Management # Third-party Risk Management {#ariaid-title1} * Versão de lançamento: Australia * * Atualizado 12 de mar. de 2026 * * ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 min. de leitura The ServiceNow® GRC: Third-party Risk Management (TPRM) application enables you to proactively identify, assess, and mitigate risks that are associated with your third-party relationships. TPRM provides a centralized process for managing your portfolio of third parties, assessing and scoring risk, and performing remediation. ## Get started {#third-party-risk-mgt-landing-page__section_rt1_3v3_hzb} Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release note information for all released apps, see the [ServiceNow Store version history release notes](https://docs.servicenow.com/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html).{#third-party-risk-mgt-landing-page__inline-send-to-store} |-|-|-| | [Explore Learn about how third-party risk managers, third-party risk users, and third-party risk administrators use the Third-party Risk Management application.](https://www.servicenow.com/docs/JN5gawQ4jJA9MUHabicwgA "The Third-party Risk Management application centralizes and standardizes the processes, source materials, responsible persons, and methods of your third-party risk management program. You can improve your operations by managing your portfolio of third parties and by identifying, tracking, and mitigating the issues that arise with third parties.") | [Configure You can activate or upgrade TPRM, by downloading the applications from the ServiceNow Store and then configuring the settings to meet your needs.](https://www.servicenow.com/docs/PaqPNz3QrRinFx6sf0oQIA "You can activate or upgrade TPRM, by downloading the applications from the ServiceNow Store and then configuring the settings to meet your needs.") | [Integrate Extend TPRM capabilities by integrating with other applications.](https://www.servicenow.com/docs/L9hs2LpPLdG4GabvbVzyeg "Extend the capabilities of TPRM.") | | [Migrate Classic to Smart Assessment Engine Learn what changes when you migrate from the Classic Assessment Engine to the Smart Assessment Engine, including feature differences, limitations, and setup requirements.](https://www.servicenow.com/docs/64dB_FFwFoyJ50iVTUiHQA "Learn what changes when you migrate from the Classic Assessment Engine to the Smart Assessment Engine, including feature differences, limitations, and setup requirements. This overview can help you and your team evaluate the impact before enabling the new engine.") | [Request third-party risk due diligence Request third-party risk due diligence to determine the level of risk for interactions with a third party and their engagement.](https://www.servicenow.com/docs/XoSOnR_0C~kzMJMGTd37mw "Request third-party risk due diligence to determine the level of risk for interactions with a third party, engagement, or fourth party by using Third-party Risk Management. You conduct due diligence to become aware of the associated risks so that you can make informed decisions, establish appropriate controls, and mitigate the potential negative impact when working with external parties.") | [Assess third-party risk Use Third-party Risk Management to identify and assess potential risks that are associated with your third-party relationships.](https://www.servicenow.com/docs/wvKtPQQwSLX_lWhMQlpW0w "Use Third-party Risk Management to identify and assess potential risks that are associated with your third-party relationships. The information gathered from internal questionnaires, external questionnaires, and documentation requests helps you to understand the third party's risk profile, determine the appropriate risk mitigation strategies, and determine whether the third party or engagement meets all necessary compliance requirements.") | | [Monitor third-party risk Use the Third-party Risk Management application to monitor potential risks associated with your third-party relationships.](https://www.servicenow.com/docs/UoEJVjiv9WVdNOp3nl0cQw "You can monitor the potential risks that are associated with your third-party relationships by using the Third-party Risk Management application. An ongoing monitoring process can help you regularly assess the third party's performance and adherence to the agreed-upon terms.") | [Approve or reject requests for due diligence Set up the approval levels and rules for due diligence requests in the Third-party Risk Management application to use while approving or rejecting requests after reviewing questionnaire responses and due diligence process results.](https://www.servicenow.com/docs/PC1Lpab9rTZsMSNoD21~2g "Set up the approval levels and rules for due diligence requests in the Third-party Risk Management application to use while approving or rejecting requests after reviewing questionnaire responses and due diligence process results.") | [Manage the contract risk process Protect your organization's interests, as the Third-party risk contract negotiator by incorporating specific contractual provisions so that you can address identified risks.](https://www.servicenow.com/docs/i~P8r_NDX1X_nBq~B8KSeA "Protect your organization's interests, as the Third-party risk contract negotiator, often the corporate counsel, by incorporating specific contractual provisions so that you can address the risks identified using the Third-party Risk Management application.") | | [Work in the VRM classic user interface Use the legacy user interface to perform all Vendor Risk Management tasks.](https://www.servicenow.com/docs/qerwEYX1fTd8Co4dKbZ9kQ "While you can continue to use the legacy user interface to perform Vendor Risk Management tasks, the Vendor Management Workspace offers enhanced TPRM features and more useful reports.") | [Use Digital resilience third-party registers Use the Digital resilience third-party registers application in the Vendor Management Workspace to set up and maintain registers of contractual arrangements with ICT third-party service providers.](https://www.servicenow.com/docs/QWrxUAjQiDsmfPim98LQEQ "Use the Digital Resilience Third-party Information Register application in the Vendor Management Workspace to create, update, and track assessments, branches, legal entities, and so on, and maintain registers of contractual arrangements with ICT third-party service providers.") | [Use risk intelligence reports Manage and request risk Intelligence reports or scores from external risk intelligence content providers.](https://www.servicenow.com/docs/kzTjWXBiSsji2eIk1l2z7Q "Request risk intelligence reports or scores directly from your external risk intelligence content providers by using the Third-party Risk Management application. This information can be requested and managed based on the importance or risk level of the individual third party.") | | [Integrate scores from risk intelligence providersIntegrate scores from risk intelligence providers. The scores provide insight on how trustworthy and safe a particular third party can be.](https://www.servicenow.com/docs/o1BXdz4fGC3lozrAOjd1pg "Risk intelligence providers generate risk scores for a variety of third-party risk domains. Your organization can purchase services from providers that return data that is analogous to personal credit scores. The scores provide insight on how trustworthy and safe a particular third party can be.") | [Use the third-party portalUse the third-party portal to respond to questionnaires, requests for documentation, tasks, and issues. The portal is the point of interaction between third-party contacts and risk assessors.](https://www.servicenow.com/docs/QgzGsssE3S4uyHXobC0h3A "Third-party contacts respond to questionnaires, requests for documentation, tasks, and issues on the Third-party portal. The portal is the point of interaction between third parties and risk assessors.") | [ReferenceReference topics provide detailed descriptions of tables, properties, forms, and roles that are installed with the Third-party Risk Management application.](https://www.servicenow.com/docs/TZYN00AkdkAPGlBXxtrivQ "Reference topics provide detailed descriptions of tables, properties, forms, and roles that are installed with the Third-party Risk Management application.") | [ ] {#third-party-risk-mgt-landing-page__table_st1_3v3_hzb} ## Troubleshoot and get help {#third-party-risk-mgt-landing-page__section_xt1_3v3_hzb} * [Ask or answer questions in the GRC community](https://www.servicenow.com/community/forums/filteredbylabelpage/board-id/governance-risk-compliance-forum/label-name/vendor%20risk%20management). * [Search the Known Error Portal for known error articles](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0597477). * [Learn how to build apps on the developer site](https://developer.servicenow.com/app.do#!/training/landing). * [Contact Customer Service and Support](https://support.servicenow.com/now?draw=case). {#third-party-risk-mgt-landing-page__ul_yt1_3v3_hzb}