--- sourceDocument: Australia Governance, Risk, and Compliance sourceDocumentLink: https://www.servicenow.com/docs/r/pt-BR/governance-risk-compliance Release : - australia ft:locale : - pt-BR ft:publication_title : - Australia Governance, Risk, and Compliance ft:clusterId : - grc bundleId : - grc workflow : - Technology --- # Risk intelligence report requests management # Risk intelligence report requests management {#ariaid-title1} * Versão de lançamento: Australia * * Atualizado 12 de mar. de 2026 * * ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 4 min. de leitura You can view a list of risk intelligence report (RIR) requests, their associated providers, scores, and report URLs. In addition, you can create requests and make updates by using the Third-party Risk Management application. ## Risk intelligence report request process {#tprm-ws-dd-mgt-pg-rir-tab__section_scx_shk_1bc} If you have the third-party risk (TPR) assessor \[sn_vdr_risk_asmt.vendor_risk_assessor\] or TPR manager \[sn_vdr_risk_asmt.vendor_risk_manager\] role, you can request a RIR or score. You can create a RIR request that is associated with a third party or due diligence request. If you want to associate an RIR request with a due diligence request, it must be after an inherent risk questionnaire (IRQ) has been completed (that is when the due diligence request has entered the IRQ in progress state). You can update the Sanction section at any time. For more information, see [Request a risk intelligence report](https://www.servicenow.com/docs/OQMhHY7OhqmJDDeR~fxQrw "Request a risk intelligence report (RIR) or score to gain insight on how trustworthy a particular third party can be using the Third-party Risk Management application."), [Request a risk intelligence report associated with a due diligence request](https://www.servicenow.com/docs/Q9tYKyHEhEZO~C2SYqClQQ "Request a risk intelligence report (RIR) or score to gain insight on how trustworthy a particular third party can be as part of the due diligence request process by using the Third-party Risk Management application. By associating your RIR request with a due diligence request, all activity, scores, reports, and details are available for you to see."), [Risk intelligence report request form](https://www.servicenow.com/docs/qZkhxbWkA9VbKTd~~ouKRg "Use the risk intelligence request form to capture all the information that you need to request risk intelligence using Third-party Risk Management. As a third-party risk manager, third-party risk assessor, and contract negotiator that is assigned to the due diligence request, you can request risk intelligence."), and [Track sanctions-related information](https://www.servicenow.com/docs/opMOb8KTL3TSPbITE~wLIg "Track sanction-related information as part of requesting risk intelligence reports and scores by using the Third-party Risk Management application. Logging and updating sanctions-related information for third parties keeps your team informed as you conduct due diligence as part of your third-party risk program."). The following example shows how a new risk intelligence report request appears in Vendor Management Workspace. Figura 1. Example of a risk intelligence report request The following table shows the information that is captured in an RIR request. {#tprm-ws-dd-mgt-pg-rir-tab__table_FloorForm__entry__2} | Field | Description | |-|-| | Risk intelligence report request section || | Number | Unique ID number that is auto-assigned by the system and starts with the text RIR. | | Provider | Organization that is responsible for generating the risk intelligence information for the request. | | Request type | Type of report or score that is provided. Each service that is offered by the provider returns a particular type of risk rating or score. For example, Financial risk or Security risk. Nota: The request types that are available are dependent on what has been set up for the provider. For more information, see [Set up a request type for a provider](https://www.servicenow.com/docs/aMuE4~PA~DGCViBgLckY6w "After you register a risk intelligence provider and service, you specify the available request types that you and your organization will use."). | | Third party | Third party that is to be scored by the provider. | | Due diligence request | Due diligence request that is associated with the risk intelligence request. There's an option to request risk intelligence as part of a due diligence request. For more information, see [Request a risk intelligence report associated with a due diligence request](https://www.servicenow.com/docs/Q9tYKyHEhEZO~C2SYqClQQ "Request a risk intelligence report (RIR) or score to gain insight on how trustworthy a particular third party can be as part of the due diligence request process by using the Third-party Risk Management application. By associating your RIR request with a due diligence request, all activity, scores, reports, and details are available for you to see."). | | Short description/Description | Text that explains and clarifies the intent of the request for stakeholders. | | State | Current state of the request: * Open * Order pending * Order in progress * Closed complete * Closed incomplete {#tprm-ws-dd-mgt-pg-rir-tab__ul_fjd_kqm_bcc} | | Request date | Date that the order is pending and ready to be sent to the provider. | | Received date | Date that the response from the provider is received. | | Report results section || | Score | Overall risk score that is determined by the provider. | | URL | Link to additional information about the origin of the generated score. | | Score generated on | Date that the score is generated. | | Sanction section || | Sanctioned | Option that you can select Yes to indicate that the third party is sanctioned. This field is set to No by default. | | Start date | Start date of the sanctioned enforcement. | | End date | End date of the sanctioned enforcement. | | Details | Text that explains and clarifies the type of sanction and how it impacts your business relationship with the third party. | [Tabela 1. Risk intelligence report request] {#tprm-ws-dd-mgt-pg-rir-tab__table_FloorForm} ## Risk intelligence report requests tab {#tprm-ws-dd-mgt-pg-rir-tab__section_bft_tvt_2yb} While viewing the data for a third party, you can select the Risk intelligence report requests tab to view the list of report requests. The following example shows the Risk intelligence report requests tab in Vendor Management Workspace. Figura 2. Risk intelligence report requests tab For more information on RIR requests, see [Using risk intelligence reports and scores](https://www.servicenow.com/docs/kzTjWXBiSsji2eIk1l2z7Q "Request risk intelligence reports or scores directly from your external risk intelligence content providers by using the Third-party Risk Management application. This information can be requested and managed based on the importance or risk level of the individual third party."). ## Risk intelligence report request states {#tprm-ws-dd-mgt-pg-rir-tab__section_zdm_cx1_cbc} The RIR requests have the following potential states: Open : An RIR request enters this state after the record has been created and saved by the Third-party Risk (TPR) manager, TPR assessor, or contract negotiator that is assigned to the due diligence request. For each risk intelligence request, the system auto-assigns a unique ID number that starts with the text RIR. Order pending : An RIR request enters this state after the record has been reviewed and submitted by the Third-party Risk (TPR) manager, TPR assessor, or contract negotiator that is assigned to the due diligence request.The following changes take place: * The order has been submitted to the provider. * The Request date field has been populated with the date that this record was submitted on. * All fields in the Risk intelligence report request section are read-only. {#tprm-ws-dd-mgt-pg-rir-tab__ul_gg5_hss_3bc} Order in progress : An RIR request enters this state after the order has been received by the provider. The following changes take place: * The score records are generated with the report request. * The Score generated on field is updated. {#tprm-ws-dd-mgt-pg-rir-tab__ul_mwx_lss_3bc} Closed incomplete : An RIR request enters this state after the order was received by the provider but couldn't be processed due to an error, and the order was closed. Closed complete : An RIR request enters this state after the order was received and processed by the provider. Canceled : An RIR request enters this state after a TPR manager, TPR assessor, or contract negotiator cancels the report request. If you must cancel a request, it can be done while the request is in the Open or Order pending state. If you want to create a duplicate of a canceled request, you can't edit that record. You must create a new RIR request. * **[Risk intelligence report request form](https://www.servicenow.com/docs/qZkhxbWkA9VbKTd~~ouKRg)** Use the risk intelligence request form to capture all the information that you need to request risk intelligence using Third-party Risk Management. As a third-party risk manager, third-party risk assessor, and contract negotiator that is assigned to the due diligence request, you can request risk intelligence. **Conceitos relacionados** * [Integrating scores from risk intelligence providers](https://www.servicenow.com/docs/o1BXdz4fGC3lozrAOjd1pg "Risk intelligence providers generate risk scores for a variety of third-party risk domains. Your organization can purchase services from providers that return data that is analogous to personal credit scores. The scores provide insight on how trustworthy and safe a particular third party can be.") * [Risk intelligence provider integrations](https://www.servicenow.com/docs/PSjFGS5lPVW_M9MlPYvN6w "The Third-party Risk Management application includes support for risk intelligence provider integrations. These guidelines can help your organization to develop a risk intelligence provider integration for Risk intelligence report (RIR) requests for third parties and due diligence requests.") * [Integrating EcoVadis with Third-party Risk Management](https://www.servicenow.com/docs/ADrXA_MUHDtaHhrLjJZflw "Integrating EcoVadis into your third-party risk management program can enhance your ability to assess and mitigate risks associated with sustainability and corporate social responsibility (CSR). By leveraging EcoVadis' comprehensive sustainability ratings, you can gain detailed insights into the environmental, ethical, and social practices of your third parties.") **Referência relacionada** * [Risk intelligence report request form](https://www.servicenow.com/docs/qZkhxbWkA9VbKTd~~ouKRg "Use the risk intelligence request form to capture all the information that you need to request risk intelligence using Third-party Risk Management. As a third-party risk manager, third-party risk assessor, and contract negotiator that is assigned to the due diligence request, you can request risk intelligence.")