---
sourceDocument: Australia IT Asset Management
sourceDocumentLink: https://www.servicenow.com/docs/r/pt-BR/it-asset-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia IT Asset Management

ft:clusterId :

    - itam

bundleId :

    - itam

workflow :

    - Technology


---

# Example Asset Management process

# Example Asset Management
process {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

The best method for managing assets depends on business needs and how your business
is organized.

## Antes de Iniciar

Role required: asset

## Por Que e Quando Desempenhar Esta Tarefa

These steps are one possible process for getting started with Asset Management.

## Procedimento

1. Identify assets in your system.  
   A key component of asset management is the initial and ongoing inventory or discovery of what you own. The ServiceNow platform provides the following options for asset discovery.
   * The separate, robust Discovery tool.
   * For organizations that want to use the discovery technologies they have deployed already, such as SMS, Tally NetCensus, LanDesk, or others, ServiceNow can support integration to those technologies via web services. Scanned data can be mapped directly into the Configuration Management Database (CMDB).
   {#t_AssetManagementProcess__ul_fh5_5jh_w4}
2. Clean up information in the CMDB.  
   Remove information that is obsolete or invalid. Ensure that all remaining information is accurate and complete. Add any necessary information.
3. Create categories of asset models such as computers, servers, printers, and software.
4. Create asset models.  
   Models are specific versions or various configurations of an asset, such as a MacBook Pro 17".
5. Create individual assets, such as hardware, consumables, and software licenses.  
   If you used a discovery tool, you may already have many assets identified accurately.
6. Manage assets by counting software licenses, viewing assets that are in stock, setting asset states and substates, and analyzing unallocated software.
**Conceitos relacionados**   

* [Mobile app for Hardware Asset Management](https://www.servicenow.com/docs/aMwREVTA9tM2C8WQGLnhMw "Use the ServiceNow Mobile and ServiceNow Agent apps to manage your assets.")
* [Work with Asset and CI](https://www.servicenow.com/docs/7eCWmfl0aPQpajy~OGlQSQ "Asset and configuration item (CI) management refers to creating assets, setting appropriate states and substates, synchronizing assets and CIs, managing consumables, and retiring assets.")
* [Manage various assets through asset classes](https://www.servicenow.com/docs/nP0ziDvmDWkY4xKy7AjpHA "The default asset classes are Hardware, Software License, Consumable, Bundle, Software Entitlement, and Facility. These general classes can be used to manage various assets.")
* [Create fixed assets](https://www.servicenow.com/docs/mN5n8SAGfYg_An5tqXosqw#c_CreatingFixedAssets "Fixed assets are containers that can hold multiple assets. Fixed assets are commonly tracked at the corporate level by a finance or accounting department, but may contain IT assets such as hardware and software.")
* [Consumables life cycle](https://www.servicenow.com/docs/0PsLvEsdIia7HuqQ4~xf7g "Consumables are assets that are not tracked individually, but as a group of the same model.")
* [Stockrooms](https://www.servicenow.com/docs/qhM9WjmCn4QboDHJpgFneA "Stockrooms are places to which assets are assigned.")
* [Manage pre-allocated assets](https://www.servicenow.com/docs/prvOB3dLXjJKuhcDIAr2Gg "Manage pre-allocated assets, which are the assets that the vendor still owns, but has agreed to store in a customer stockroom for just-in-time procurement.")
* [Manage transfer order](https://www.servicenow.com/docs/PLP_03W8uWOY560Temfmhw "Manage the asset movement from one stockroom to the other using transfer order.")  
**Referência relacionada**   

* [Use Organization Management](https://www.servicenow.com/docs/0SRljvh6wLAPIJFYoFF7WA#org-mgmt "The Organization Management application provides an easy way to perform such asset management tasks as updating users and adding vendors.")