--- sourceDocument: Australia IT Asset Management sourceDocumentLink: https://www.servicenow.com/docs/r/pt-BR/it-asset-management Release : - australia ft:locale : - pt-BR ft:publication_title : - Australia IT Asset Management ft:clusterId : - itam bundleId : - itam workflow : - Technology --- # Audit results # Audit results {#ariaid-title1} * Versão de lançamento: Australia * * Atualizado 12 de mar. de 2026 * * ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura The Audit results shows the status of the assets when the scheduled or blind audits of asset stockrooms and other locations is complete. The audit results are generated by comparing the assets scanned at the physical location or stockroom and the asset records present in the ServiceNow instance. {#audit-results-eam__table_i33_kdp_13c__entry__2} | Description | Description | |-|-| | Expected | Number of expected assets that were scanned. | | Not expected and location corrected | Number of assets that were scanned but weren't expected. | | Missing | Number of expected assets that weren't scanned. | | New | Number of assets that were scanned but don't have a record in your ServiceNow instance. Nota: If the audit record's Scan method is set to Multi scan, a new asset record is created using the provided Asset tag. The new asset record is created with unknown product model and unknown model category value. Additionally, an asset remediation task is also created to notify you that an asset record is created with unknown model category and unknown product model. Open the asset remediation task from the Hardware Asset Workspace and update the Model category and Model fields value for the asset. For more information, see [Close an enterprise asset remediation task](https://www.servicenow.com/docs/nsE3YTxZK3ysndavy7ElSg "View the open enterprise asset remediation from the Inventory view and close the task after updating the Model category and Model fields value for the asset."). | | Excluded from licensing | Number of scanned assets that are excluded from licensing. When you scanned a hardware asset that is considered as an excluded from licensing asset, if your ServiceNow® instance doesn't have an Hardware Asset Management license. | | Found but not in audit scope | The number of scanned assets that are not within the scope of the current audit record. For example, if the audit is created to scan assets located in Aisle and Space 001 of the stockroom, but an asset belonging to Aisle and Space 002 in the stockroom is scanned, that asset cannot be categorized as an unexpected asset for the stockroom. Since the asset is still an expected asset for the stockroom, it is categorized as found but not in audit scope asset. | [Tabela 1. Asset audit result] {#audit-results-eam__table_i33_kdp_13c} **Conceitos relacionados** * [Domain separation and Enterprise Asset Management](https://www.servicenow.com/docs/H~_PDMF5LG2cKPQ3VmtJvA "Domain separation is supported in Enterprise Asset Management. Domain separation enables you to separate data, processes, and administrative tasks into logical groupings called domains. You can control several aspects of this separation, including which users can see and access data.") **Referência relacionada** * [Enterprise Asset Management roles](https://www.servicenow.com/docs/~4h6kintfN~NUsROAFCrRg "The following roles help you to configure and use the Enterprise Asset Management application to manage the life cycle of your assets, parts, and their hierarchical relationships.") * [OT Asset Workspace roles](https://www.servicenow.com/docs/ly~3DoOPDsMHx_4I8Y8Arw "The following roles help you to manage the OT Asset Management application.") * [Asset fields for enterprise assets](https://www.servicenow.com/docs/I~Kpu3uVu13s6BwC9TXK7g "A detailed description of all asset fields in the Enterprise Asset Management application.") * [Asset audit fields for enterprise assets](https://www.servicenow.com/docs/QG3SEW62BUPtQRNV_ykAmw "Create New Asset Audits form and related fields description.") * [Enterprise model categories and corresponding classes](https://www.servicenow.com/docs/y58IiaTPGa6O8NjwkOoWmQ "Enterprise model categories and their corresponding Configuration Management Database (CMDB) configuration item (CI), asset, and model classes.") * [Mandatory fields in the bulk import spreadsheets](https://www.servicenow.com/docs/U1LvOgXALHEojIQRHbyolQ "A list of the mandatory fields in the model, asset, and model and asset templates for bulk import in the Enterprise Asset Workspace.") * [Normalization status for enterprise models](https://www.servicenow.com/docs/xlMX0U076N6Vp9HogOUR9Q "Description of the normalization statuses for enterprise models.") * [Model fields for Enterprise Asset Management](https://www.servicenow.com/docs/LO0iS65nbXpwWKkxq3W4ew "A detailed description of all model fields in the Enterprise Asset Management application.") * [Contract fields for Enterprise Asset Management](https://www.servicenow.com/docs/cRBDvyQ7fqvXkur~oND42A "A detailed description of all contract fields in the Enterprise Asset Management application.") * [Maintenance plan fields for Enterprise Asset Management](https://www.servicenow.com/docs/nQrWXlx6vJwsLSA4rShM2A "A detailed description of all maintenance plan fields in the Enterprise Asset Management application.") * [Maintenance schedule fields for Enterprise Asset Management](https://www.servicenow.com/docs/3VxiOp0h7CBrf13PY8XvvA "A detailed description of all maintenance schedule fields in the Enterprise Asset Management application.") * [Work plan fields for Enterprise Asset Management](https://www.servicenow.com/docs/s5lgqK0eCT_OdV8lbeFZTA "A detailed description of all work plan fields in the Enterprise Asset Management application.") * [Work plan schedule fields for Enterprise Asset Management](https://www.servicenow.com/docs/wHK4jcZdXiUjO03zOA~gqw "A detailed description of all the work plan schedule fields in the Enterprise Asset Management application.") * [Expense line fields for Enterprise Asset Management](https://www.servicenow.com/docs/T5nFzTMcaVjOTqJTueOtWw "A detailed description of all expense line fields in the Enterprise Asset Management application.") * [Fields inherited from a parent asset group to a sub group](https://www.servicenow.com/docs/NATE9xm61s3Zmw2QsLVFvQ "A list of all the fields that are inherited from the parent asset group to a subgroup.") * [Enterprise asset disposal order stages](https://www.servicenow.com/docs/P8FHdXKlIgx5pyCAPWgNLw "An enterprise asset disposal order goes through various stages in the disposal process before it’s completed. With each stage, the task that's associated with that stage changes too.") * [Terminology for linear assets](https://www.servicenow.com/docs/stYtFDIe6dNuyFq21v3oRA "Terms commonly used for linear assets in the Enterprise Asset Management application.") * [Installed with Enterprise Asset Management for Healthcare](https://www.servicenow.com/docs/~SlYue0GfTrY54hdVmnC8w "The user role components, plugins, and applications are installed with activation of the com.sn_eamhc plugin.") * [Installed with OT Asset Management](https://www.servicenow.com/docs/cu8PE9Qr5uwDoTqUxbL0oA "The user role components, plugins, and applications are installed with activation of the com.sn_otam plugin.") * [Components installed with Enterprise Asset Management for Data Center and Network Asset Management (DCNAM)](https://www.servicenow.com/docs/xwJG5BYCks9VkzCDgQdhOw "Several types of components are installed with activation of the com.sn_eam_dcnam plugin, including user roles, plugins, and applications.") * [Components installed with Enterprise Asset Management for Providers](https://www.servicenow.com/docs/XY_iHw61~9P9wFqZKrNzJQ "Several types of components are installed with activation of the com.sn_eam_provider plugin, including user roles, applications, and tables.") * [Scheduled jobs and tables installed with normalization of firmware models](https://www.servicenow.com/docs/68JXoM1CTZ7Kr4siY0QRtA "Scheduled jobs that run during the normalization of firmware models embedded into Operational Technology (OT) assets and tables that store firmware normalization details are installed with the OT Asset Management application.") * [Asset put away task fields](https://www.servicenow.com/docs/S5C_pPt_ix7nB0u8TA5FXg "Fields on the Asset put away task form help you create a put away task for the in stock assets.") * [Asset audit fields for enterprise assets](https://www.servicenow.com/docs/QG3SEW62BUPtQRNV_ykAmw "Create New Asset Audits form and related fields description.")