---
sourceDocument: Australia IT Asset Management
sourceDocumentLink: https://www.servicenow.com/docs/r/pt-BR/it-asset-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia IT Asset Management

ft:clusterId :

    - itam

bundleId :

    - itam

workflow :

    - Technology


---

# Explore

# Exploring Now Assist for Enterprise Asset Management (EAM) {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

The Now Assist for Enterprise Asset Management (EAM) application provides agentic workflows that enable you to manage and execute Enterprise Asset Management processes autonomously.

## Now Assist for EAM overview {#exploring-now-assist-eam__cf-exploring-parent-overview}

The Now Assist for EAM application helps streamline and automate the following Enterprise Asset Management processes:

* Fulfillment of enterprise asset requests.
* Management of enterprise asset troubleshooting and repairs.
{#exploring-now-assist-eam__ul_cjc_b42_shc}This automation reduces the number of complex and repetitive tasks that you must complete manually, helping you improve your productivity and increase your operational efficiency. With faster and increased resolution of your enterprise asset requests and repairs, you can better optimize your asset usage and costs.

You can use Now LLM Service, Now LLM Long Term Stable models (LTS), Azure OpenAI, Google Gemini or Anthropic Claude on AWS as the AI model provider for all Now Assist skills and AI agents. Use the Configuration Controls in [AI Control Tower](https://www.servicenow.com/docs/access?context=ai-model-providers&version=australia&pubname=australia-intelligent-experiences&ft:locale=en-US) to define which options are available, then set the skill-level preferences in the [Now Assist Admin console](https://www.servicenow.com/docs/access?context=manage-large-language-models&version=australia&pubname=australia-intelligent-experiences&ft:locale=en-US). For more information, see [Large language models on the ServiceNow AI Platform®](https://www.servicenow.com/docs/access?context=exploring-large-language-models&version=australia&pubname=australia-intelligent-experiences&ft:locale=en-US).  
Nota:  
The Now Assist for EAM application supports domain separation. For more information on domain separation, see [Domain separation in the Now Assist Admin console](https://www.servicenow.com/docs/access?context=domain-separation-in-the-now-assist-admin-console&version=australia&pubname=australia-intelligent-experiences&ft:locale=en-US).

## Now Assist for EAM benefits {#exploring-now-assist-eam__cf-exploring-parent-benefits}

{#exploring-now-assist-eam__table_srs_y1t_mhc__entry__3}

| Benefit | Feature | Users |
|-|-|-|
| Automatically fulfill enterprise asset requests. | [Help manage enterprise asset requests agentic workflow](https://www.servicenow.com/docs/QFXPCnXoLQMJVLqzSPUphA "You can use the help manage enterprise asset requests agentic workflow to fulfill enterprise asset requests autonomously. The workflow uses a collection of AI agents to automatically source assets for these requests.") | Procurement specialists |
| Automatically manage the troubleshooting and repair of defective and out-of-warranty enterprise assets. | [Help manage enterprise asset repairs agentic workflow](https://www.servicenow.com/docs/8l_zeDXL026WbtEy103kCw "You can use the help repair enterprise assets agentic workflow to help you manage and complete the troubleshooting and repair of defective and out-of-warranty enterprise assets. The workflow uses a collection of AI agents to automatically validate, update, and close relevant tasks. The workflow also uses these AI agents to automatically generate comprehensive troubleshooting, diagnostics, and repair instructions.") | Inventory managers |
[Tabela 1. Now Assist for EAM benefits]

{#exploring-now-assist-eam__table_srs_y1t_mhc}

## What to explore next {#exploring-now-assist-eam__cf-exploring-parent-links}

To learn more about configuring and using Now Assist for EAM, see:

* [Configuring Now Assist for Enterprise Asset Management (EAM)](https://www.servicenow.com/docs/jSkqe1Rha2IRawRP68m5SA "Configure the Now Assist for Enterprise Asset Management (EAM) application so that you can use agentic workflows to manage and execute Enterprise Asset Management processes autonomously.")
* [Using agentic workflows in Now Assist for Enterprise Asset Management (EAM)](https://www.servicenow.com/docs/goFjy80lfsyVc__GfktRSQ "Use agentic workflows in the Now Assist for Enterprise Asset Management (EAM) application to complete tasks for your Enterprise Asset Management processes autonomously.")
{#exploring-now-assist-eam__ul_trs_y1t_mhc}