---
sourceDocument: Australia IT Asset Management
sourceDocumentLink: https://www.servicenow.com/docs/r/pt-BR/it-asset-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia IT Asset Management

ft:clusterId :

    - itam

bundleId :

    - itam

workflow :

    - Technology


---

# Normalize the firmware manually

# Normalize the firmware embedded into your Operational Technology (OT) assets manually {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Standardize the publisher, product, and version details of the firmware that is embedded into your OT assets by normalizing the discovered firmware models manually.

## Antes de Iniciar

Importante:  
The OT Asset Management application must be activated to access the OT Asset Workspace. For details, see [Install OT Asset Management](https://www.servicenow.com/docs/YnszmZ6YJIqo8iweTUiUKA "You can install the OT Asset Management application (com.sn_otam) if you have the admin role. The application includes demo data and installs related ServiceNow Store applications and plugins if they aren’t already installed.").

The firmware product and the firmware version details of the discovered firmware model that you want to normalize should be available in the Enterprise Asset Management
Content Service. If not, you can also create the firmware product and the firmware version for your firmware model. For more details, see [Create a custom firmware product for your operational technology (OT) assets](https://www.servicenow.com/docs/T8PSC58f7ZTY97p0RFQsIA "If the firmware product that is embedded into your OT assets isn't already represented in the Enterprise Asset Management Content Service, create a custom firmware product.") and [Create a custom firmware version for your operational technology (OT) assets](https://www.servicenow.com/docs/3Jxl4HQJwk6MP6sI5fe_OQ "If the version of the firmware that is embedded into your OT assets isn't already represented in the Enterprise Asset Management Content Service, create a custom firmware version.").

Role required: sn_otam.ot_asset_manager

## Procedimento

1. Navigate to WorkspacesOT Asset WorkspaceOT model management.
2. Select the Firmware discovered tab.
3. Select the discovered firmware model that you want to normalize.
4. On the form, fill in the details in the Normalization section.  
   {#normalize-firmware-manually-ot__table_pkf_mg3_tdc__entry__2}

   | Field | Description |
   |-|-|
   | Normalized publisher | Name of the firmware manufacturer. |
   | Normalized product | Name of the firmware product. |
   | Normalized version | Version of the discovered firmware. |
   | Exclude from content service | Option that excludes the firmware model details from being shared with the Enterprise Asset Management Content Service. |
   [Tabela 1. Normalization section]

   {#normalize-firmware-manually-ot__table_pkf_mg3_tdc}
5. Select Save.

## Resultado

The Normalization status changes to Manually Normalized.