---
sourceDocument: Australia IT Asset Management
sourceDocumentLink: https://www.servicenow.com/docs/r/pt-BR/it-asset-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia IT Asset Management

ft:clusterId :

    - itam

bundleId :

    - itam

workflow :

    - Technology


---

# Disconnect SSO apps

# Disconnect SSO apps {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Disconnect an SSO application to stop viewing subscription information for the app,
or before creating a direct integration for the app.

## Antes de Iniciar

Role required: sam_integrator

## Por Que e Quando Desempenhar Esta Tarefa

SaaS License Management offers direct integrations with select applications.
Direct integrations provide the most robust usage data. For a list of available
direct integrations, see [Integrate with SaaS applications](https://www.servicenow.com/docs/t0lVmuUfrW5qc_UJgVhg~g "Create an integration profile to view software usage information and optimize stale licenses.").
If you have a connected SSO app and want to replace it with a direct integration,
disconnect the app before creating the direct integration to avoid creating
duplicate subscription records for the app.

When an app is disconnected, all SSO subscriptions for the app are deleted and any
open reclamation candidates are set to Closed Skipped.

## Procedimento

1. Navigate to AllSaaS LicenseSSO Applications.
2. Click the application you want to disconnect.
3. Click Disconnect.  
   Dica:  
   You can also disconnect multiple apps at once from the SSO Applications list. Select the apps using the check box on the left side of the list. At the bottom of the list, click the Actions on selected rows drop down menu and then click Disconnect.
**Conceitos relacionados**   

* [SaaS License Management setup for large companies](https://www.servicenow.com/docs/gD2oyQn~qBkmbvxIZBDjQg "Set up SaaS License Management for large companies to confirm that you can view all SaaS usage data in your ServiceNow instance.")
* [SaaS Overview dashboard](https://www.servicenow.com/docs/oxQYWMS8vsi_EB5NQnh0hA "Optimize how much your organization spends on SaaS and SSO licensing by analyzing the subscription usage, cost, and compliance of your SaaS applications and SSO providers using the SaaS Overview dashboard.")
* [Integrate with SaaS applications](https://www.servicenow.com/docs/t0lVmuUfrW5qc_UJgVhg~g "Create an integration profile to view software usage information and optimize stale licenses.")
* [Integrate with SSO providers](https://www.servicenow.com/docs/aEBSZhW6ql3mfBl_srrBmA "Integrate with a Single Sign-On (SSO) provider to view software usage for all connected SSO applications.")
* [Playbook for SaaS integrations](https://www.servicenow.com/docs/lEk9TWgLq5WqEyuk~fNL8w "The SaaS playbook provides step-by-step guidance for integrating an SaaS application. It takes you in a phased way through each stage of the integration process, from initiation to completion.")
* [Reclaiming user subscriptions](https://www.servicenow.com/docs/DD3G3uiNwbFsSQvPejP8_w "You can reclaim unused SaaS and SSO subscriptions to reduce your total software costs.")
* [Delete an integration profile](https://www.servicenow.com/docs/r588W9ceVUVCQNuc~NFk5A "If your company stops using a SaaS application or SSO provider, you can delete the integration profile.")
* [Subscription identifiers for SaaS and SSO applications](https://www.servicenow.com/docs/XUUBzEJVhUJ7D2uBN8yq_Q#subscription-identifiers "Use the SaaS License Management application to view, manage, and resolve subscription identifiers for your SaaS and SSO applications.")
* [Subscription exclusions for SaaS and SSO applications](https://www.servicenow.com/docs/PlzIHTdQJSUV4YKap0L_3g#subscription-exclusions "Define subscription exclusions for your SaaS and SSO applications to optimize your licensing costs by keeping the excluded subscriptions out of license cost calculations.")  
**Tarefas relacionadas**   

* [Request SaaS License Management](https://www.servicenow.com/docs/MXhxhVo9zWV7PxaNw_jF2g "Request the Software Asset Management - SaaS License Management plugin (sn_sam_saas_int) so that you can create and manage integrations with your SaaS and Single Sign-on (SSO) applications. You can use these integrations to track license usage and to reclaim unused licenses.")
* [Review a software reclamation rule](https://www.servicenow.com/docs/BQaaxgVLdRamgCfcaXPvNw "Use reclamation rules to cancel user subscriptions that have limited to no activity.")
* [Create a child alias to set up multiple integration profiles](https://www.servicenow.com/docs/KOENLm3YcTruxWAL8A7rZQ "Create a child alias to set up multiple integration profiles with unique connections and manage different configurations for each integration profile.")
* [Create a child alias to set up multiple Cisco Webex integration profiles](https://www.servicenow.com/docs/hI~TJkqglXA95vKjY3TQgg "Create a child alias to set up multiple Cisco Webex integration profiles.")
* [Create a child alias to set up multiple Confluence Cloud integration profiles](https://www.servicenow.com/docs/2CapEc_5PENtxRX0FBHfuQ "Create a child alias to set up multiple Confluence Cloud integration profiles.")
* [Create a child alias to set up multiple Jira integration profiles](https://www.servicenow.com/docs/Z~5~_m436Qzo~bhnBQgGYQ "Create a child alias to set up multiple Jira integration profiles with unique connections and manage different configurations for each integration profile.")
* [Create a child alias to set up multiple Slack workspace integration profiles](https://www.servicenow.com/docs/jbI6CUUDodk~H3hFCIUkcg "Create a child alias to set up multiple Slack workspace integration profiles.")
* [Associate a user with subscription records](https://www.servicenow.com/docs/sfiT20qetmbVBMLM2lEAGw "If the User field in the Software Subscription [samp_sw_subscription] table is empty, map the field with an associated user in the User [sys_user] table within ServiceNow AI Platform.")  
**Referência relacionada**   

* [Viewing your SaaS and SSO subscriptions](https://www.servicenow.com/docs/JHx2j~C~7LFnlk4ZgJCd5g "View a list of all subscriptions for your SaaS and Single Sign-On (SSO) applications.")

