---
sourceDocument: Australia IT Asset Management
sourceDocumentLink: https://www.servicenow.com/docs/r/pt-BR/it-asset-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia IT Asset Management

ft:clusterId :

    - itam

bundleId :

    - itam

workflow :

    - Technology


---

# SaaS Overview dashboard

# SaaS Overview dashboard {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 min. de leitura

Optimize how much your organization spends on SaaS and SSO licensing by
analyzing the subscription usage, cost, and compliance of your SaaS applications
and SSO providers using the SaaS Overview dashboard.  
Importante:  
The SaaS Overview dashboard is available in both the Software Asset Management classic application and the Software Asset Workspace. This topic provides information on the SaaS Overview dashboard in the Software Asset Management classic application. For information on the SaaS Overview dashboard in the Software Asset Workspace, see [SaaS overview dashboard in workspace](https://www.servicenow.com/docs/jhP5LzfEfiFvx85zcgvySA "View all SaaS related analytics for pure SaaS, Microsoft Office 365, and Adobe Cloud in the SaaS overview dashboard in the Software asset analytics view.").  
The Engineering License Overview dashboard is no longer available for new Australia users who have activated the Software Asset Management Professional (com.snc.samp) plugin or upgraded to Australia without activating the Software Asset Management Professional (com.snc.samp) plugin prior to Australia.

* If you activated the Software Asset Management Professional (com.snc.samp) plugin prior to Australia but didn't activate the Workspace plugin (com.sn_sam_workspace), you have access to this dashboard.
* If you activated the Software Asset Workspace (sn_sam_workspace) store application after upgrading to Zurich, you won't be able to access this dashboard from the Software Asset navigation menu in your instance. You can however access this dashboard from the Dashboards navigation menu.
{#saas-overview-dashboard__ul_yhl_w3l_rfc}

The SaaS Overview dashboard displays information about the usage, costs, and
potential savings that are associated with your SaaS and SSO applications. Access
this dashboard by navigating to SaaS LicenseOverview. You can filter the dashboard by software model or publisher. Click any report to
see more information.  
Nota:  
To view your organization's software usage and compliance for Microsoft Office 365 and Adobe Cloud, navigate to SaaS LicenseOffice 365 \& Adobe Cloud.  
Figura 1. SaaS Overview dashboard
{#saas-overview-dashboard__table_r1f_s3d_4fb__entry__2}

| Report | Description |
|-|-|
| Current Subscription Spend | Total cost of all active subscription software entitlements. |
| Percentage of Unused Subscriptions | Percentage of subscriptions that don't meet the usage requirements that are defined by reclamation rules. This percentage is calculated as the number of stale rights (subscriptions that have limited to no activity within the activity threshold that is defined in the reclamation rule) divided by the total number of assigned rights. |
| SaaS Potential Savings | Potential cost saved if you reclaim unused subscriptions. |
| Assigned Subscriptions | Total number of assigned subscriptions. |
| True-up Cost | Cost to have the number of rights you own match the number of rights you've assigned to users. This metric helps to verify that your organization is paying for all the rights that your organization is using. |
| Actual Savings Year-to-Date | Total yearly savings for all subscription software. This value is calculated as the total savings from closed complete reclamation candidates. |
| Snapshot of Last Meaningful Activity | Distribution of users based on their subscription software usage behavior. Use this data to identify the users with the highest software usage and determine the most appropriate threshold for your software reclamation rules. This report displays the data for the last 30 days, 30--60 days, 60--90 days, and 90--120 days. |
| Stale Subscriptions by Instance | Total number of stale subscriptions for each subscription profile. If you have multiple profiles for the same subscription software, this report displays each profile separately. You can filter the data that is displayed on this report by selecting an option from the Breakdown list. To view the stale subscriptions for both SaaS and SSO subscription profiles, select All Subscriptions. To view the stale subscriptions for only SaaS subscription profiles, select Subscriptions Excluding SSO. |
| Subscription Spend by Cost Center | Total cost of all active subscription software entitlements by cost center. |
| Potential SaaS Savings by Instance | Potential cost saved for each subscription profile if you reclaim unused subscriptions. You can filter the data that is displayed on this report by selecting an option from the Breakdown list. To view the potential savings for both SaaS and SSO subscription profiles, select All Subscriptions. To view the potential savings for only SaaS subscription profiles, select Subscriptions Excluding SSO. |
[Tabela 1. SaaS Overview reports]

{#saas-overview-dashboard__table_r1f_s3d_4fb}
**Conceitos relacionados**   

* [SaaS License Management setup for large companies](https://www.servicenow.com/docs/gD2oyQn~qBkmbvxIZBDjQg "Set up SaaS License Management for large companies to confirm that you can view all SaaS usage data in your ServiceNow instance.")
* [Integrate with SaaS applications](https://www.servicenow.com/docs/t0lVmuUfrW5qc_UJgVhg~g "Create an integration profile to view software usage information and optimize stale licenses.")
* [Integrate with SSO providers](https://www.servicenow.com/docs/aEBSZhW6ql3mfBl_srrBmA "Integrate with a Single Sign-On (SSO) provider to view software usage for all connected SSO applications.")
* [Playbook for SaaS integrations](https://www.servicenow.com/docs/lEk9TWgLq5WqEyuk~fNL8w "The SaaS playbook provides step-by-step guidance for integrating an SaaS application. It takes you in a phased way through each stage of the integration process, from initiation to completion.")
* [Reclaiming user subscriptions](https://www.servicenow.com/docs/DD3G3uiNwbFsSQvPejP8_w "You can reclaim unused SaaS and SSO subscriptions to reduce your total software costs.")
* [Delete an integration profile](https://www.servicenow.com/docs/r588W9ceVUVCQNuc~NFk5A "If your company stops using a SaaS application or SSO provider, you can delete the integration profile.")
* [Subscription identifiers for SaaS and SSO applications](https://www.servicenow.com/docs/XUUBzEJVhUJ7D2uBN8yq_Q#subscription-identifiers "Use the SaaS License Management application to view, manage, and resolve subscription identifiers for your SaaS and SSO applications.")
* [Subscription exclusions for SaaS and SSO applications](https://www.servicenow.com/docs/PlzIHTdQJSUV4YKap0L_3g#subscription-exclusions "Define subscription exclusions for your SaaS and SSO applications to optimize your licensing costs by keeping the excluded subscriptions out of license cost calculations.")  
**Tarefas relacionadas**   

* [Request SaaS License Management](https://www.servicenow.com/docs/MXhxhVo9zWV7PxaNw_jF2g "Request the Software Asset Management - SaaS License Management plugin (sn_sam_saas_int) so that you can create and manage integrations with your SaaS and Single Sign-on (SSO) applications. You can use these integrations to track license usage and to reclaim unused licenses.")
* [Review a software reclamation rule](https://www.servicenow.com/docs/BQaaxgVLdRamgCfcaXPvNw "Use reclamation rules to cancel user subscriptions that have limited to no activity.")
* [Create a child alias to set up multiple integration profiles](https://www.servicenow.com/docs/KOENLm3YcTruxWAL8A7rZQ "Create a child alias to set up multiple integration profiles with unique connections and manage different configurations for each integration profile.")
* [Create a child alias to set up multiple Cisco Webex integration profiles](https://www.servicenow.com/docs/hI~TJkqglXA95vKjY3TQgg "Create a child alias to set up multiple Cisco Webex integration profiles.")
* [Create a child alias to set up multiple Confluence Cloud integration profiles](https://www.servicenow.com/docs/2CapEc_5PENtxRX0FBHfuQ "Create a child alias to set up multiple Confluence Cloud integration profiles.")
* [Create a child alias to set up multiple Jira integration profiles](https://www.servicenow.com/docs/Z~5~_m436Qzo~bhnBQgGYQ "Create a child alias to set up multiple Jira integration profiles with unique connections and manage different configurations for each integration profile.")
* [Create a child alias to set up multiple Slack workspace integration profiles](https://www.servicenow.com/docs/jbI6CUUDodk~H3hFCIUkcg "Create a child alias to set up multiple Slack workspace integration profiles.")
* [Associate a user with subscription records](https://www.servicenow.com/docs/sfiT20qetmbVBMLM2lEAGw "If the User field in the Software Subscription [samp_sw_subscription] table is empty, map the field with an associated user in the User [sys_user] table within ServiceNow AI Platform.")
* [Disconnect SSO apps](https://www.servicenow.com/docs/Sz74WfS3XKujls7G0gkNOg "Disconnect an SSO application to stop viewing subscription information for the app, or before creating a direct integration for the app.")  
**Referência relacionada**   

* [Viewing your SaaS and SSO subscriptions](https://www.servicenow.com/docs/JHx2j~C~7LFnlk4ZgJCd5g "View a list of all subscriptions for your SaaS and Single Sign-On (SSO) applications.")

