---
sourceDocument: Brazil Release Notes
sourceDocumentLink: https://www.servicenow.com/docs/r/pt-BR/release-notes

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    - brazil

ft:locale :

    - pt-BR

ft:publication_title :

    - Brazil Release Notes

ft:clusterId :

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bundleId :

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---

# External Content Connectors release notes

# External Content Connectors release notes {#ariaid-title1}

Versão de lançamento: Brazil  
Atualizado 10 de set. de 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 min. de leitura  
The ServiceNow®
External Content Connectors applications make content and metadata from external content repositories such as Atlassian
Confluence Cloud and Microsoft SharePoint Online searchable using AI Search. See the following sections for release notes by version.

## About External Content Connectors {#external-content-connectors-rn__external-content-connectors-rn-static-about}

* Make content and metadata from your external document repositories searchable in AI Search applications.
* Map your source system users to their ServiceNow AI Platform user accounts to preserve their access permissions for crawled content.
* Schedule content and user permission crawls or run them manually as needed.
{#external-content-connectors-rn__ul_e1l_gwd_ckc}

See for more information.{#external-content-connectors-rn__external-content-connectors-rn-static-about-2}

## Activation and other requirements {#external-content-connectors-rn__external-content-connectors-rn-static-requirements-activation}

Activation information{#external-content-connectors-rn__external-content-connectors-rn-static-activation-info}
:   Install External Content Connectors by requesting the External Content Connectors Application Suite plugin from the ServiceNow Store. If you want to activate the ServiceNow product documentation external content connector or the Webcrawler external content connector, you must request activation of those plugins after the Application Suite is activated.

    Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/r/store-release-notes/sn-store-release-notes.html).
    {#external-content-connectors-rn__external-content-connectors-rn-static-requirements-info-1}
{#external-content-connectors-rn__external-content-connectors-rn-static-requirements-info-1}

Browser requirements{#external-content-connectors-rn__external-content-connectors-rn-static-browser-info}
:   For optimal performance, use External Content Connectors in the latest release of Google Chrome or Mozilla Firefox. Internet Explorer isn't supported.{#external-content-connectors-rn__external-content-connectors-rn-static-requirements-browser-1}
{#external-content-connectors-rn__external-content-connectors-rn-static-requirements-browser-1}

Additional requirements{#external-content-connectors-rn__external-content-connectors-rn-static-add-reqs}
:   Your instance needs inbound mTLS support to run external content connector crawls. If inbound mTLS support isn't already activated for your instance, it should
    be automatically activated after you install the External Content Connectors Application Suite plugin. {#external-content-connectors-rn__external-content-connectors-rn-static-requirements-additional-1}
{#external-content-connectors-rn__external-content-connectors-rn-static-requirements-additional-1}{#external-content-connectors-rn__external-content-connectors-rn-static-activation-details}

## Version 9.0 {#ariaid-title2}

Version 9.0 adds a connector health dashboard, an index inspector tool, regulatory market conformance for the Amazon S3 external content connector, and delta content crawl support for the Google Drive external content connector.

### What's new {#external-content-connectors-rn-2026-09__external-content-connectors-rn-2026-09-new}

Connector health dashboard{#external-content-connectors-rn-2026-09__external-content-connectors-rn-2026-09-new-feature-1}
:   View and resolve connector health issues using the connector health dashboard.

Index inspector tool
:   Verify indexing status and error counts for individual content items using the index inspector tool. Optionally review additional item details, see which users and groups can view the item in secure search, and view
    retrieval and indexing errors for the item.

Advanced connection settings for the Amazon S3 external content connector
:   Optionally specify advanced connection settings including the AWS region and Amazon S3 endpoint you want the connector to use. You can also specify a list of Amazon S3 buckets to retrieve content from, or leave this list empty to enable auto-discovery of buckets.

Delta content crawls for the Google Drive connector
:   Reduce content crawl time with delta content crawls. Unlike full content crawls, delta content crawls ignore unchanged content items in a connector's source system. Delta content crawls are supported for the Google Drive external content connector.
{#external-content-connectors-rn-2026-09__external-content-connectors-rn-2026-09-new-list}

### What's changed {#external-content-connectors-rn-2026-09__external-content-connectors-rn-2026-09-changed}

Crawl schedules tab renamed{#external-content-connectors-rn-2026-09__external-content-connectors-rn-2026-09-changed-feature-1}
:   In the external content connector editor, the Crawl schedules tab has been renamed to Manage crawls.
{#external-content-connectors-rn-2026-09__external-content-connectors-rn-2026-09-changed-list}