Republish a retired article

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Instantly republish a retired article.

    Before you begin

    You must activate the Knowledge Management Advanced (com.snc.knowledge_advanced) plugin.

    Role required: admin or knowledge admin

    Note:
    You need a scoped admin role to republish a retired article in the Scoped knowledge bases.

    About this task

    There may be cases where you will need to republish a retired article. For example, an admin may want to temporarily retire an article when its information doesn't currently apply, but will at a later date. An administrator or knowledge administrator who can view retired articles can instantly republish these without having to go through an approval workflow.

    Procedure

    1. Navigate to All > Knowledge > Articles > Retired.
    2. Select a retired article and click Republish.

    Result

    The article is instantly published as the previous last published version.