---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://www.servicenow.com/docs/r/servicenow-platform

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Criteria in Cloud vs Non-cloud resources

# Class criteria in Cloud vs Non-cloud resources chart in Service Graph Workspace {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read

The Cloud vs Non-cloud resources chart provides counts for several key classes. The chart uses different classes and relationship criteria for each class to determine which resources count as cloud and which count as
non-cloud.
The Cloud vs Non-cloud resources chart shows in the CI overview tile in the [Service Graph Workspace](https://www.servicenow.com/docs/Nb5bq_n0Dn7SIWZT4V~Hmw "The Service Graph Workspace is an efficient, central, and modernized way for you to work. Use Service Graph Workspace to search and explore the CMDB, examine health and recent activities, and access insightful dashboards and tools to support tasks in your organization.").
{#sg-criteria-cloud-resources-chart__table_qx1_pfn_nwb__entry__1}

|   |
|-|
| Virtual Machine Instance \[cmdb_ci_vm_instance\]: * Cloud:Virtual Machine Instance \[cmdb_ci_vm_instance\] -\> (Hosted on::Hosts) -\> Datacenter class (one of the [configured cloud datacenters](https://www.servicenow.com/docs/KxcBvCxC8~OXkoMcn5WAtg "The Cloud vs Non-cloud resources chart in the insights view in Service Graph Workspace determines which CIs and service instances (application services) are stored on a cloud and which aren't in the organization. In addition to base system classifications, you can add cloud vs. non-cloud classifications that reflect specific datacenter deployments in the organization.")) -\> (Hosted on::Hosts) -\> Cloud Service Account \[cmdb_ci_cloud_service-account\] * Non-Cloud:Virtual Machine Instance \[cmdb_ci_vm_instance\] -\> (Hosted on::Hosts) -\> Datacenter class (one of the [configured non-cloud datacenters](https://www.servicenow.com/docs/KxcBvCxC8~OXkoMcn5WAtg "The Cloud vs Non-cloud resources chart in the insights view in Service Graph Workspace determines which CIs and service instances (application services) are stored on a cloud and which aren't in the organization. In addition to base system classifications, you can add cloud vs. non-cloud classifications that reflect specific datacenter deployments in the organization.")) * Total: Equals the record count in the Virtual Machine Instance \[cmdb_ci_vm_instance\] table (unless there are Virtual Machine Instance records without any relationships) {#sg-criteria-cloud-resources-chart__ul_afk_yfn_nwb} |
| Server \[cmdb_ci_server\]: * Cloud:Server \[cmdb_ci_server\] -\> (Virtualized by::Virtualizes) -\> Virtual Machine Instance \[cmdb_ci_vm_instance\] -\> (Hosted on::Hosts) -\> Datacenter (one of the [configured cloud datacenters](https://www.servicenow.com/docs/N9n7LjdFMsRzyKDLAPfsCg "The Cloud vs Non-cloud resources chart in CMDB Workspace determines which CIs and application services are stored on a cloud and which aren't in the organization. In addition to base system classifications, you can add cloud versus non-cloud classifications that reflect specific datacenter deployments in the organization.")) -\> (Hosted on::Hosts) -\> Cloud Service Account \[cmdb_ci_cloud_service-account\] * Non-Cloud:Server \[cmdb_ci_server\] -\> Virtual Machine Instance \[cmdb_ci_vm_instance\] -\> Datacenter class (one of the [configured non-cloud datacenters](https://www.servicenow.com/docs/KxcBvCxC8~OXkoMcn5WAtg "The Cloud vs Non-cloud resources chart in the insights view in Service Graph Workspace determines which CIs and service instances (application services) are stored on a cloud and which aren't in the organization. In addition to base system classifications, you can add cloud vs. non-cloud classifications that reflect specific datacenter deployments in the organization.")) OR Server \[cmdb_ci_server\] has no relationships with Virtual Machine Instance \[cmdb_ci_vm_instance\] * Total: Equals the record count in the Server \[cmdb_ci_server\] table (unless there are Server records without any relationships) {#sg-criteria-cloud-resources-chart__ul_i2f_pgn_nwb} |
| Application \[cmdb_ci_appl\]: * Cloud:Application \[cmdb_ci_appl\] -\> (Runs on::Runs) -\> Server \[cmdb_ci_server\]-\> (Virtualized by::Virtualizes) -\> Virtual Machine Instance \[cmdb_ci_vm_instance\] -\> (Hosted on::Hosts) -\> Datacenter (one of the [configured cloud datacenters](https://www.servicenow.com/docs/N9n7LjdFMsRzyKDLAPfsCg "The Cloud vs Non-cloud resources chart in CMDB Workspace determines which CIs and application services are stored on a cloud and which aren't in the organization. In addition to base system classifications, you can add cloud versus non-cloud classifications that reflect specific datacenter deployments in the organization.")) -\> (Hosted on::Hosts) -\> Cloud Service Account \[cmdb_ci_cloud_service-account\] OR Application \[cmdb_ci_appl\] -\> (Hosted on::Hosts) -\> Datacenter class (one of the [configured cloud datacenters](https://www.servicenow.com/docs/KxcBvCxC8~OXkoMcn5WAtg "The Cloud vs Non-cloud resources chart in the insights view in Service Graph Workspace determines which CIs and service instances (application services) are stored on a cloud and which aren't in the organization. In addition to base system classifications, you can add cloud vs. non-cloud classifications that reflect specific datacenter deployments in the organization."))-\> (Hosted on::Hosts) -\> Cloud Service Account \[cmdb_ci_cloud_service-account\] * Non-Cloud:Application \[cmdb_ci_appl\] -\> Server \[cmdb_ci_server\] -\> Virtual Machine Instance \[cmdb_ci_vm_instance\] -\> Datacenter Datacenter class (one of the [configured non-cloud datacenters](https://www.servicenow.com/docs/KxcBvCxC8~OXkoMcn5WAtg "The Cloud vs Non-cloud resources chart in the insights view in Service Graph Workspace determines which CIs and service instances (application services) are stored on a cloud and which aren't in the organization. In addition to base system classifications, you can add cloud vs. non-cloud classifications that reflect specific datacenter deployments in the organization.")) OR Application \[cmdb_ci_appl\] -\> Server \[cmdb_ci_server\] -\> no relationship with Virtual Machine Instance \[cmdb_ci_vm_instance\] * Total: Equals the sum of Cloud + Non-Cloud (not the record count in the Application \[cmdb_ci_appl\] table) {#sg-criteria-cloud-resources-chart__ul_frp_bhn_nwb} |
| Kubernetes Cluster \[cmdb_ci_kubernetes_cluster\]: * Cloud:Kubernetes Cluster \[cmdb_ci_kubernetes_cluster\] -\> (Hosted on::Hosts) -\> Datacenter (cloud logical data center) -\> (Hosted on::Hosts) -\> Cloud Service Account \[cmdb_ci_cloud_service-account\] * Non-Cloud:Kubernetes Cluster \[cmdb_ci_kubernetes_cluster\] -\> Datacenter (non-cloud logical datacenter) OR Kubernetes Cluster \[cmdb_ci_kubernetes_cluster\] -\> no relationship with -\> Datacenter * Total: Equals the record count in the Kubernetes Cluster \[cmdb_ci_kubernetes_cluster\] table (unless there are Kubernetes Cluster records without any relationships) {#sg-criteria-cloud-resources-chart__ul_zky_zhn_nwb} |
| Database Instance \[cmdb_ci_db_instance\]: * Cloud:Database Instance \[cmdb_ci_db_instance\] -\> (Runs on::Runs) -\> Server -\> (Virtualized by::Virtualizes) -\> Virtual Machine Instance \[cmdb_ci_vm_instance\] -\> (Hosted on::Hosts) -\> Logical Datacenter (one of the [configured cloud datacenters](https://www.servicenow.com/docs/KxcBvCxC8~OXkoMcn5WAtg "The Cloud vs Non-cloud resources chart in the insights view in Service Graph Workspace determines which CIs and service instances (application services) are stored on a cloud and which aren't in the organization. In addition to base system classifications, you can add cloud vs. non-cloud classifications that reflect specific datacenter deployments in the organization."))-\> (Hosted on::Hosts) -\> Cloud Service Account \[cmdb_ci_cloud_service-account\] OR Database Instance \[cmdb_ci_db_instance\] -\> Logical Datacenter \[cmdb_ci_logical_datacenter\] (one of the [configured cloud datacenters](https://www.servicenow.com/docs/KxcBvCxC8~OXkoMcn5WAtg "The Cloud vs Non-cloud resources chart in the insights view in Service Graph Workspace determines which CIs and service instances (application services) are stored on a cloud and which aren't in the organization. In addition to base system classifications, you can add cloud vs. non-cloud classifications that reflect specific datacenter deployments in the organization."))-\> (Hosted on::Hosts) -\> Cloud Service Account \[cmdb_ci_cloud_service-account\] * Non-Cloud:Database Instance \[cmdb_ci_db_instance\] -\> Server \[cmdb_ci_server\] -\> Virtual Machine Instance \[cmdb_ci_vm_instance\] -\> datacenter (non-cloud logical datacenter) OR Database Instance \[cmdb_ci_db_instance\] -\> Server \[cmdb_ci_server\] with no relationship -\> Virtual Machine Instance \[cmdb_ci_vm_instance\] * Total: Sum of Cloud + Non-cloud (can be less than total number of records, subtracting the badly created records) {#sg-criteria-cloud-resources-chart__ul_ir4_g3n_nwb} |
| Storage Volume \[cmdb_ci_storage_volume\]: * Cloud:cmdb_ci_storage_volume -\> (Hosted on::Hosts) -\> Logical Datacenter \[cmdb_ci_logical_datacenter\] (one of the [configured cloud datacenters](https://www.servicenow.com/docs/KxcBvCxC8~OXkoMcn5WAtg "The Cloud vs Non-cloud resources chart in the insights view in Service Graph Workspace determines which CIs and service instances (application services) are stored on a cloud and which aren't in the organization. In addition to base system classifications, you can add cloud vs. non-cloud classifications that reflect specific datacenter deployments in the organization."))-\> (Hosted on::Hosts) -\> Cloud Service Account \[cmdb_ci_cloud_service-account\] * Non-Cloud:cmdb_ci_storage_volume -\> Logical Datacenter \[cmdb_ci_logical_datacenter\] (one of the [configured non-cloud datacenters](https://www.servicenow.com/docs/KxcBvCxC8~OXkoMcn5WAtg "The Cloud vs Non-cloud resources chart in the insights view in Service Graph Workspace determines which CIs and service instances (application services) are stored on a cloud and which aren't in the organization. In addition to base system classifications, you can add cloud vs. non-cloud classifications that reflect specific datacenter deployments in the organization.")) OR cmdb_ci_storage_volume -\> no relationships with Datacenter {#sg-criteria-cloud-resources-chart__ul_egg_r3n_nwb} |
| Cloud Object Storage \[cmdb_ci_cloud_object_storage\]: * Cloud:Cloud Object Storage \[cmdb_ci_cloud_object_storage\] -\> (Hosted on::Hosts) -\> Logical Datacenter \[cmdb_ci_logical_datacenter\] -\> (Hosted on::Hosts) -\> Cloud Service Account \[cmdb_ci_cloud_service-account\] (requires [CMDB CI Class Models app](https://www.servicenow.com/docs/darqAyORPOpoURCcjTGVXA "The CMDB contains base-system classes that store data about configuration items (CIs). The CMDB CI Class Models ServiceNow Store app adds class models that extend the CMDB class hierarchy, including class descriptions, identification rules, identifier entries, and dependent relationships if applicable.")) * Non-Cloud:N/A (This table can never have non cloud records) {#sg-criteria-cloud-resources-chart__ul_zfk_y3n_nwb} |
| Service Accounts \[cmdb_ci_cloud_service_account\]: * Cloud:datacenter_type attribute is populated with correct datacenter class * Non-Cloud:N/A (This table can never have non-cloud records) {#sg-criteria-cloud-resources-chart__ul_v5z_2jn_nwb} |
[ ]

{#sg-criteria-cloud-resources-chart__table_qx1_pfn_nwb}