---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://www.servicenow.com/docs/r/servicenow-platform

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# CMDB 360

# CMDB 360 insights dashboard in Service Graph Workspace {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

The CMDB 360 insights dashboard provides aggregations and analysis of CMDB 360 data, where you can track activities and identify potential issues of discovery sources.

## Access {#sg-workspace-insights-cmdb360__section_jm1_2j2_thc}

1. Navigate to WorkspacesService Graph Workspace.
2. In the navigation panel, select the Insights icon.
3. On the Insights page navigation page, select CMDB 360.
{#sg-workspace-insights-cmdb360__ol_l1d_rj2_thc}

Role required: sn_cmdb_editor or sn_cmdb_admin
The CMDB 360 insights page provides aggregations and analysis of CMDB 360 data which you can use to track activities and identify potential issues of discovery sources. You can also create different types of your own queries and
associated schedules and reports to explore CMDB data.  
Note:  
Most cards on the CMDB 360 insights dashboard support non-CMDB tables in their aggregation, or can be configured to provide support. However, the CIs not reported by discovery sources card, for example, doesn't apply to non-CMDB tables. Creating queries for non-CMDB tables is also supported. For information about support for non-CMDB tables, see [IRE support for non-CMDB tables](https://www.servicenow.com/docs/jwn15Bjb2OWb0~6MUKfDkQ "Apply Identification and Reconciliation Engine (IRE) processes to supported non-CMDB tables to ensure data integrity and health of those tables.").
* For concepts and other background information about CMDB 360, see [CMDB 360](https://www.servicenow.com/docs/6TnrO1Jdq53J2fKTHQJ0Jw "CMDB 360 retains complete history about discovery sources and proposed values, involved in updates of CI attributes. Use CMDB 360 data to track how the CMDB is populated by various discovery sources at the CI attribute level. Also, to revert CI updates from a specific discovery source, or to recompute attribute values using updated reconciliation rules.").
* For information about all CMDB 360 dashboard settings, see [Configure the CMDB 360 dashboard in CMDB Workspace or in Service Graph Workspace](https://www.servicenow.com/docs/7W~4DpjySCCm5Zv9pw1w4w "Configure CMDB 360 settings to determine how your CMDB 360 data is analyzed and aggregated. These settings affect the data that appears on the cards and the records shown when you drill down on those cards in the CMDB 360 dashboard in CMDB Workspace or in Service Graph Workspace.").
* For information about using the CMDB 360 view, see [CMDB 360 experience in CMDB Workspace and in Service Graph Workspace](https://www.servicenow.com/docs/B~~fehpAl6JhCYIPGHppag "The CMDB 360 view in CMDB Workspace and in Service Graph Workspace provides aggregations and analysis of CMDB 360 data which you can use to track activities and identify Potential issues of discovery sources. You can also create different types of your own queries and associated schedules and reports to explore CMDB data.").
{#sg-workspace-insights-cmdb360__ul_w3m_xcc_dvb}

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