---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://www.servicenow.com/docs/r/servicenow-platform

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Limit class list selection for new CIs

# Limit the class list for new CIs created in a workspace {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read

Limit the selection of classes for a new CI being manually created in your workspace, to only those classes that are relevant to that workspace. When then creating a new CI in the respective workspace, users can only select a
class that is authorized as an option.

## About this task

Creating a new CI is an experience in Service Graph Workspace which you might be integrating into another workspace. Within Service Graph Workspace, there are default settings for some of the behaviors of the create CI
experience. However, you can use configuration identifiers to customize some of those default settings for Service Graph Workspace or other workspaces. For example, you can customize the list of classes to choose from, for
the new CI.

By default, when creating a new CI in Service Graph Workspace, the list of classes to choose from for the new CI, contains almost all classes in the CMDB hierarchy. For your workspace, it might be important to reduce that
list to specific classes or hierarchy branches.

Settings for specific classes available for new CIs are stored in the CI class config \[sn_cmdb_ws_ci_class_config\] table which is part of the configuration identifiers framework. Therefore, to manage the list of classes for
new CIs in your workspace, you must use config identifiers. To manage that list, you must create a config identifier for each class or hierarchy branch that you want to include or exclude in the class drop-down list. By
default, the CI class config table contains a single entry for the Configuration Item \[cmdb_ci\] class, which is derived by the entire CMDB hierarchy. Any class or workspace without direct config identifiers for inclusion or
exclusion, uses the default entry.  
For more information:

* About configuration identifiers, see [Configuration identifiers framework](https://www.servicenow.com/docs/blGPoXLZK1AJB~8JPvN1iA "Configuration identifiers provide a framework that lets you customize some behaviors of a CMDB Workspace feature, enabling different settings for that feature, on different workspaces. Most importantly, you can use this customization framework when integrating a CMDB Workspace feature into another workspace.").
* About the experience of manually creating a new CI in Service Graph Workspace, see [Create a CI manually in Service Graph Workspace](https://www.servicenow.com/docs/iYlzBJyAAlP1uK2I~sn_8A "Create a CI in Service Graph Workspace, while applying Identification and Reconciliation Engine (IRE) processes and other requirements for the CI's class. IRE identification rules enforce the new CI to be unique and to comply with other class requirements.").
{#limit-class-create-ci-workspace-sg__ul_qxb_qcc_c2c}

## Before you begin

Role required: sn_cmdb_ws.config_editor

## Procedure

1. Navigate to All and in the navigation filter, enter <kbd class="ph userinput">sn_cmdb_ws_ci_class_config.list</kbd> to access the CI class config table.
2. On the table list view page, select New and fill out the form.  
   {#limit-class-create-ci-workspace-sg__table_vzb_p4f_pdc__entry__2}

   | Field | Description |
   |-|-|
   | Config identifier | Name of a configuration identifier from the Config identifier \[sn_cmdb_ws_config_identifier\] table. The default value of 'Default' is used as a fallback for any workspace without its own config identifiers. |
   | CI class | Class to be included or excluded from the list of classes available for a new CI. |
   | Active | Option to activate or deactivate the setting in the experience of creating a new CI. |
   | Feature | Pre-set to 'Create CI'. |
   | Apply to hierarchy | Apply the class setting to all classes descending from the specified CI class. |
   | Operation | Include or exclude the CI class in the list of classes for a new CI. |
   [ ]

   {#limit-class-create-ci-workspace-sg__table_vzb_p4f_pdc}
3. Select Submit.
{#limit-class-create-ci-workspace-sg__steps_uzb_p4f_pdc}

## Result

When manually creating a new CI in the respective workspace, the specified CI class is included in the Class drop-down list on the Select class page only if it is set to be
available.