---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://www.servicenow.com/docs/r/servicenow-platform

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Add step, section, or question to catalog item wizard

# Add step, section, or question to catalog item wizard {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Add a step, section, or question to a catalog item wizard so catalog item editors can
enter custom details while creating catalog items.

## Before you begin

Role required: catalog_admin

## About this task

This video shows you how to add a step, section, or question to a catalog item wizard.

## Procedure

1. Navigate to AllService Catalog WizardsMaintain Wizards.
2. Indicate the wizard you want to modify by selecting either Create catalog item or Create record producer.
3. Add steps, sections, or questions to the Catalog Builder wizard. {#configure-the-catalog-builder-experience__createvariablestep}

   | Option | Procedure |
   | Create a step | 1. Select New from the Catalog Wizards Steps related list. 2. On the Catalog Wizard Step form, fill in the fields.For a description of the field values, see [Fields in Service Catalog Wizard forms](https://www.servicenow.com/docs/cMtQcOglL6PfOYF~tyOt4A "Service Catalog wizards help you to create wizard like, multi-step experiences."). 3. Select Submit. {#configure-the-catalog-builder-experience__ol_ttn_4yc_vtb} |
   | Create a section | 1. Select the step for which you want to add a section from the Catalog Wizards Steps related list. 2. Create a section by selecting New from the Catalog Wizard Section related list. 3. On the Catalog Wizard Section form, fill in the fields.For a description of the field values, see [Fields in Service Catalog Wizard forms](https://www.servicenow.com/docs/cMtQcOglL6PfOYF~tyOt4A "Service Catalog wizards help you to create wizard like, multi-step experiences."). 4. Select Submit. {#configure-the-catalog-builder-experience__ol_utn_4yc_vtb} |
   | Create a variable or question | 1. Select the Open associated producer related link on the Catalog Wizard form. 2. Create a question or variable by selecting New on the Variables related tab. 3. On the Variable form, fill in the fields.For a description of the field values, see [Fields in Service Catalog Wizard forms](https://www.servicenow.com/docs/cMtQcOglL6PfOYF~tyOt4A "Service Catalog wizards help you to create wizard like, multi-step experiences."). 4. Enter details in the Annotations, Type specifications, and Default Value tabs. For more information, see [Create a service catalog variable](https://www.servicenow.com/docs/dN9ouBCWs~PZYe2busMgRw "Create service catalogs variables to gather information from users ordering a catalog item, for example, to ask users which options they want for the item."). 5. Select Submit.{#configure-the-catalog-builder-experience__stepe} {#configure-the-catalog-builder-experience__stepe} 6. Navigate to the section where you want to add the question. 7. Add the question to the section by selecting New from the Catalog Wizard Question related list. 8. On the Catalog Wizard Question form, fill in the fields.For a description of the field values, see [Fields in Service Catalog Wizard forms](https://www.servicenow.com/docs/cMtQcOglL6PfOYF~tyOt4A "Service Catalog wizards help you to create wizard like, multi-step experiences."). 9. Select Submit. {#configure-the-catalog-builder-experience__ol_vtn_4yc_vtb} |
   |-|-|

   {#configure-the-catalog-builder-experience__choicetable_stn_4yc_vtb}  
   For more information about the fields and their descriptions of the Catalog Wizard form, see [Catalog Wizard form](https://www.servicenow.com/docs/9~4bI1_Bw0u5F3ewsnzwSQ "Description of the fields for the Catalog Wizard Step, Catalog Wizard Section, Variable, and Catalog Wizard Question forms in Service Catalog wizards.").

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