---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://www.servicenow.com/docs/r/servicenow-platform

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Observability-Datadog

# Service Graph Connector for Observability - Datadog {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Use the Service Graph Connector for Observability - Datadog to ingest CMDB data from a Datadog installation using REST APIs. Push events from Datadog into ServiceNow with Event Management.

## Request apps on the Store {#sgc-cmdb-integration-datadog__id_lz5_rv1_p4b}

Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/r/store-release-notes/sn-store-release-notes.html).{#sgc-cmdb-integration-datadog__inline-send-to-store}

## Supported versions {#sgc-cmdb-integration-datadog__section_yds_dww_prb}

Supported ServiceNow versions:

* Yokohama
* Zurich
* Australia
{#sgc-cmdb-integration-datadog__ul_xjp_4zp_m3c}

## Guided setup {#sgc-cmdb-integration-datadog__section_whm_5cr_sqb}

The guided setup for the Service Graph Connector for Observability - Datadog provides an organized sequence of tasks to configure the integration on your instance. To access the guided setup, see [Configure Service Graph Connector for Observability - Datadog](https://www.servicenow.com/docs/l5MCnLOzXmOis05l6pwYsA "Pull in data from Datadog into your Configuration Management Database (CMDB).").

## CMDB integrations dashboard {#sgc-cmdb-integration-datadog__section_anq_fww_prb}

The Integration Commons for CMDB store app provides a dashboard with a central view of the status, processing results, and processing errors of all installed integrations. You can see metrics for all integration runs.
You can filter the view to a specific CMDB integration, a specific time duration, or a specific integration run. For more details about monitoring Observability Datadog integrations in the CMDB Integrations Dashboard, see [Using the CMDB Integrations Dashboard](https://www.servicenow.com/docs/eNRvwxlXe1MvEh~3MtTKAQ#integration-commons-for-cmdb__section_fxg_lh4_blb).

## Data mapping {#sgc-cmdb-integration-datadog__section_j24_gww_prb}

Data from the Datadog data sources is mapped and transformed into the ServiceNow
CMDB Configuration Item (CI) class definitions using the Robust Transform Engine (RTE). Data is inserted into the ServiceNow
CMDB using the Identification and Reconciliation Engine (IRE).

The Datadog data source includes SGO-Datadog Hosts \[sn_datadog_integra_datadog_hosts\].

For more information on where data is saved when pulling data from Datadog, see [CMDB classes targeted in Service Graph Connector for Observability - Datadog](https://www.servicenow.com/docs/D6BxExd37UlOt3v9N19FKA "When you complete setting up the connection, the data is automatically pulled from Datadog. The data is saved in target tables.").  
When you complete setting up the connection, the data from Datadog is automatically loaded into staging tables and then inserted into the following target tables:

* Cloud DataBase \[cmdb_ci_cloud_database\]
* Cloud Load Balancer \[cmdb_ci_cloud_load_balancer\]
* Cloud Service Account \[cmdb_ci_cloud_service_account\]
* IP Address \[cmdb_ci_ip_address\]
* Key Value \[cmdb_key_value\]
* Logical Datacenter \[cmdb_ci_logical_datacenter\]
* Network Adapter \[cmdb_ci_network_adapter\]
* Server \[cmdb_ci_server\]
{#sgc-cmdb-integration-datadog__ul_h5m_qsz_hkb}

You can use the IntegrationHub ETL app to view the data maps. See [IntegrationHub ETL](https://www.servicenow.com/docs/_zqPaqbG5vaxHRfrZ6bq7Q "Use the IntegrationHub ETL store app to create and manage ETL transform maps, which integrate third-party data into the CMDB or into non-CMDB tables without compromising the integrity of data. IntegrationHub ETL provides a simplified user interface that guides you through the integration process end-to-end, including a test integration run of sample data.") for more information.
**Related concepts**   

* [Service Graph Connectors](https://www.servicenow.com/docs/UbpF1cDO6aOiUoeQ5AiLZA "You can use a Service Graph Connector to import and integrate third-party data into CMDB and non-CMDB tables.")
* [Accessing the connection details of Service Graph Connector for Observability - Datadog](https://www.servicenow.com/docs/hmk3MK6GoMrjNwhChr3fyg#sgc-datadog-conn "You can access the connection details of the Service Graph Connector for Observability - Datadog in a single view using the common connection framework (CCF) included within the Integration Commons for CMDB (sn_cmdb_int_util) store app.")  
**Related tasks**   

* [Configure Service Graph Connector for Observability - Datadog](https://www.servicenow.com/docs/l5MCnLOzXmOis05l6pwYsA "Pull in data from Datadog into your Configuration Management Database (CMDB).")  
**Related reference**   

* [CMDB classes targeted in Service Graph Connector for Observability - Datadog](https://www.servicenow.com/docs/D6BxExd37UlOt3v9N19FKA "When you complete setting up the connection, the data is automatically pulled from Datadog. The data is saved in target tables.")