---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://www.servicenow.com/docs/r/servicenow-platform

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Targeted CMDB classes

# CMDB classes targeted in Service Graph Connector for Microsoft Intune {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read

When you complete setting up the connection, you can configure the integration to periodically pull data from Microsoft Intune. The data from the regular data sources (SG-Intune Computer, SG-Intune Devices, and SG-Intune Software) and the advanced data sources (SG-Intune Device Reports and SG-Intune Software Reports) is saved in
tables that extend from the Configuration item \[cmdb_ci\] table.

## Computer \[cmdb_ci_computer\] {#cmdb-intune-classes__section_z3h_sr3_k5b}

The following attributes in the Computer \[cmdb_ci_computer\] table are populated by collected data:{#cmdb-intune-classes__table_bb4_zr3_k5b__entry__2}

| Attribute label | Attribute name |
|-|-|
| Name | name |
| Serial number | serial_number |
| Description | short_description |
| Disk space (GB) | disk_space |
| Manufacturer | manufacturer |
| Operating System | os |
| OS Version | os_version |
| Model ID | model_id |
| Assigned to | assigned_to |
| Chassis type | chassis_type |
[ ]

{#cmdb-intune-classes__table_bb4_zr3_k5b}{#cmdb-intune-classes__table_axl_dcj_k5b__entry__3}

| Parent class | Relationship type | Child class |
|-|-|-|
| Computer \[cmdb_ci_computer\] | Owns::Owned by | Network Adapter \[cmdb_ci_network_adapter\] |
| Computer \[cmdb_ci_computer\] | Owns::Owned by | IP Address \[cmdb_ci_ip_address\] |
| Computer \[cmdb_ci_computer\] | Reference | SG-Intune Computer Related \[sn_intune_integrat_computer_related\] |
| Computer \[cmdb_ci_computer\] | Reference | Software Installation \[cmdb_sam_sw_install\] |
[Table 1. Relationships created for Computer]

{#cmdb-intune-classes__table_axl_dcj_k5b}

## Handheld Computing Device \[cmdb_ci_handheld_computing\] {#cmdb-intune-classes__section_wsz_cdv_lbc}

The following attributes in the Handheld Computing Device \[cmdb_ci_handheld_computing\] table are populated by collected data:{#cmdb-intune-classes__table_khy_453_k5b__entry__2}

| Attribute label | Attribute name |
|-|-|
| Name | name |
| Serial number | serial_number |
| Description | short_description |
| Disk space (GB) | disk_space |
| IMEI | imei |
| MEID | meid |
| Operating System | os |
| OS Version | os_version |
| Phone Number | phone_number |
| Root Access | root_access |
| Model ID | model_id |
| Carrier | carrier |
| Assigned to | assigned_to |
| Manufacturer | manufacturer |
[ ]

{#cmdb-intune-classes__table_khy_453_k5b}{#cmdb-intune-classes__table_qvc_kcj_k5b__entry__3}

| Parent class | Relationship type | Child class |
|-|-|-|
| Handheld Computing Device \[cmdb_ci_handheld_computing\] | Owns::Owned by | Network Adapter \[cmdb_ci_network_adapter\] |
| Handheld Computing Device \[cmdb_ci_handheld_computing\] | Owns::Owned by | IP Address \[cmdb_ci_ip_address\] |
| Handheld Computing Device \[cmdb_ci_handheld_computing\] | Reference | SG-Intune Device Related \[sn_intune_integrat_device_related\] |
| Handheld Computing Device \[cmdb_ci_handheld_computing\] | Reference | Software Installation \[cmdb_sam_sw_install\] |
[Table 2. Relationships created for Handheld Computing Device]

{#cmdb-intune-classes__table_qvc_kcj_k5b}

## Software Installation \[cmdb_sam_sw_install\] {#cmdb-intune-classes__section_cgz_ddv_lbc}

The following attributes in the Software Installation \[cmdb_sam_sw_install\] table are populated by collected data:{#cmdb-intune-classes__table_wqs_1hv_qwb__entry__2}

| Attribute label | Attribute name |
|-|-|
| Display name | display_name |
| Version | version |
| Discovery source | discovery_source |
| Publisher | publisher |
| Installed on | installed_on |
[ ]

{#cmdb-intune-classes__table_wqs_1hv_qwb}  
Note:  
The Publisher attribute is populated by the SG-Intune Software Reports data source only.
{#cmdb-intune-classes__table_xqs_1hv_qwb__entry__3}

| Parent class | Relationship type | Child class |
|-|-|-|
| Software Installation \[cmdb_sam_sw_install\] | Reference | Handheld Computing Device \[cmdb_ci_handheld_computing\] Computer \[cmdb_ci_computer\] |
[Table 3. Relationships created for Software Installation]

{#cmdb-intune-classes__table_xqs_1hv_qwb}

## Network Adapter \[cmdb_ci_network_adapter\] {#cmdb-intune-classes__section_abw_2dv_lbc}

The following attributes in the Network Adapter \[cmdb_ci_network_adapter\] table are populated by collected data:{#cmdb-intune-classes__table_pcl_ry3_k5b__entry__2}

| Attribute label | Attribute name |
|-|-|
| MAC Address | mac_address |
| Name | name |
| Configuration Item | cmdb_ci |
[ ]

{#cmdb-intune-classes__table_pcl_ry3_k5b}{#cmdb-intune-classes__table_erj_rcj_k5b__entry__3}

| Parent class | Relationship type | Child class |
|-|-|-|
| Network Adapter \[cmdb_ci_network_adapter\] | Reference | Handheld Computing Device \[cmdb_ci_handheld_computing\] |
| Network Adapter \[cmdb_ci_network_adapter\] | Reference | Computer \[cmdb_ci_computer\] |
[Table 4. Relationships created for Network Adapter]

{#cmdb-intune-classes__table_erj_rcj_k5b}

## IP Address \[cmdb_ci_ip_address\] {#cmdb-intune-classes__section_it4_fdv_lbc}

The following attributes in the IP Address \[cmdb_ci_ip_address\] table are populated by collected data:{#cmdb-intune-classes__table_cww_jfv_qwb__entry__2}

| Attribute label | Attribute name |
|-|-|
| IP version | ip_version |
| Owned By Configuration Item | owned_by_cmdb_ci |
| IP Address | ip_address |
| Name | name |
[ ]

{#cmdb-intune-classes__table_cww_jfv_qwb}{#cmdb-intune-classes__table_vkm_3fv_qwb__entry__3}

| Parent class | Relationship type | Child class |
|-|-|-|
| IP Address \[cmdb_ci_ip_address\] | Reference | Handheld Computing Device \[cmdb_ci_handheld_computing\] |
| IP Address \[cmdb_ci_ip_address\] | Reference | Computer \[cmdb_ci_computer\] |
[Table 5. Relationships created for IP Address]

{#cmdb-intune-classes__table_vkm_3fv_qwb}

## Serial Number \[cmdb_serial_number\] {#cmdb-intune-classes__section_uyh_gdv_lbc}

The following attributes in the Serial Number \[cmdb_serial_number\] table are populated by collected data:{#cmdb-intune-classes__table_qww_wy3_k5b__entry__2}

| Attribute label | Attribute name |
|-|-|
| Serial Number | serial_number |
| Serial Number Type | serial_number_type |
| Valid | valid |
[ ]

{#cmdb-intune-classes__table_qww_wy3_k5b}{#cmdb-intune-classes__table_yhm_vcj_k5b__entry__3}

| Parent class | Relationship type | Child class |
|-|-|-|
| Serial Number \[cmdb_serial_number\] | Reference | Handheld Computing Device \[cmdb_ci_handheld_computing\] |
| Serial number \[cmdb_serial_number\] | Reference | Computer \[cmdb_ci_computer\] |
[Table 6. Relationships created for Serial Number]

{#cmdb-intune-classes__table_yhm_vcj_k5b}

## SG-Intune Computer Related \[sn_intune_integrat_computer_related\] {#cmdb-intune-classes__section_fbc_hdv_lbc}

The following attributes in the SG-Intune Computer Related \[sn_intune_integrat_computer_related\] table are populated by collected data:{#cmdb-intune-classes__table_mvl_hbj_k5b__entry__2}

| Attribute label | Attribute name |
|-|-|
| Device ID | device_id |
| Azure AD Registered | azure_ad_registered |
| Compliance State | compliance_state |
| Device Enrollment Type | device_enrollment_type |
| Email Address | email_address |
| Encrypted | is_encrypted |
| Managed Device Owner Type | managed_device_owner_type |
| Management Agent | management_agent |
| Supervised | is_supervised |
[ ]

{#cmdb-intune-classes__table_mvl_hbj_k5b}

## SG-Intune Device Related \[sn_intune_integrat_device_related\] {#cmdb-intune-classes__section_pwb_3dv_lbc}

The following attributes in the SG-Intune Device Related \[sn_intune_integrat_device_related\] table are populated by collected data:{#cmdb-intune-classes__table_m2p_x1j_k5b__entry__2}

| Attribute label | Attribute name |
|-|-|
| Device ID | device_id |
| Azure AD Registered | azure_ad_registered |
| Compliance State | compliance_state |
| Device Category | device_category |
| Device Enrollment Type | device_enrollment_type |
| Device State | device_state |
| Email Address | email_address |
| Encrypted | is_encrypted |
| Managed Device Owner Type | managed_device_owner_type |
| Management Agent | management_agent |
| Security Patch Level | security_patch_level |
| Supervised | is_supervised |
| System Management Bios Version | system_management_bios_version |
| Wifi Subnet ID | wifi_subnet_id |
[ ]

{#cmdb-intune-classes__table_m2p_x1j_k5b}  
Note:  
The attributes Device Category, Device State, Security Patch Level, System Management Bios Version, and Wifi Subnet ID are populated by the SG-Intune Device Reports data source only.

The
attributes Azure AD Registered, Device Enrollment Type, and Management Agent aren't populated by the SG-Intune Device Reports data source.

## Software \[cmdb_ci_spkg\] {#cmdb-intune-classes__section_fw5_3dv_lbc}

The following attributes in the Software \[cmdb_ci_spkg\] table are populated by collected data:{#cmdb-intune-classes__table_myw_pbj_k5b__entry__2}

| Attribute label | Attribute name |
|-|-|
| Key | key |
| Name | name |
| Version | version |
[ ]

{#cmdb-intune-classes__table_myw_pbj_k5b}{#cmdb-intune-classes__table_jhq_bdj_k5b__entry__3}

| Parent class | Relationship type | Child class |
|-|-|-|
| Software \[cmdb_ci_spkg\] | Reference | Software Instance \[cmdb_software_instance\] |
[Table 7. Relationship created for Software]

{#cmdb-intune-classes__table_jhq_bdj_k5b}

## Software Instance \[cmdb_software_instance\] {#cmdb-intune-classes__section_l4k_jdv_lbc}

The following attributes in the Software Instance \[cmdb_software_instance\] table are populated by collected data:{#cmdb-intune-classes__table_ppb_xbj_k5b__entry__2}

| Attribute label | Attribute name |
|-|-|
| Name | name |
| Installed on | installed_on |
[ ]

{#cmdb-intune-classes__table_ppb_xbj_k5b}{#cmdb-intune-classes__table_u1t_jdj_k5b__entry__3}

| Parent class | Relationship type | Child class |
|-|-|-|
| Software Instance \[cmdb_software_instance\] | Reference | Handheld Computing Device \[cmdb_ci_handheld_computing\] |
| Software Instance \[cmdb_software_instance\] | Reference | Computer \[cmdb_ci_computer\] |
[Table 8. Relationships created for Software Instance]

{#cmdb-intune-classes__table_u1t_jdj_k5b}