---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://www.servicenow.com/docs/r/servicenow-platform

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Branch workflow activity

# Branch workflow
activity {#r_BranchActivity__icv_hks_3x}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

The Branch activity splits the workflow into multiple transition paths from a single activity.{#r_BranchActivity__branch-shortdesc}
To add a transition path, drag the Branch activity onto the canvas. When
the Branch activity properties form displays, click Submit to add the
activity to the canvas. Once the activity is on the canvas, right click in the activity body,
then click Add Condition.

All transitions from this activity execute concurrently. This activity provides a single
Always condition. You can draw any number of transitions from this
condition. Using this activity is equivalent to drawing multiple transitions from a single
condition of another activity.

Branching can affect the behavior of rollback activities. See [Rollback To activity](https://www.servicenow.com/docs/IfYPoOOKuPtwTk577MC3WA#c_RollbackToActivity "When conditions in a workflow trigger a Rollback To activity, the workflow moves processing backward to a specified activity in the workflow and resets certain activities that have already executed back to their original state. This is useful when handling an unexpected failure or as part of a programmed logical flow.") for more
information.