Australia EA Hotfix 1

  • Release version: Australia
  • Updated March 18, 2026
  • 1 minute to read

    • The Australia EA Hotfix 1 release contains fixes to these problems.

    Build information:
    Build date: 03-16-2026_2137
    Build tag: glide-australia-02-11-2026__patch0-hotfix1-03-16-2026
    Important:
    For more information about how to upgrade an instance, see ServiceNow upgrades.

    For more information about the release cycle, see the ServiceNow Release Cycle.

    Note:
    This ServiceNow AI Platform® major family release is now available in ServiceNow's Regulated Market environments. For more information about services available in isolated environments, see KB0743854.

    Fixed problem

    Problem Short description Description Steps to reproduce

    Performance Telemetry

    PRB2003266

    KB2897634

    		 Upgrade from Australia RTP to a later Australia release fails The instance becomes stuck when upgrading from an Australia release to another Australia release (for example, RTP to EA). However, instances can upgrade from outside of Australia into Australia successfully (for example, Zurich to Australia).

    Refer to the listed KB article for details.

    Fixes included

    Unless any exceptions are noted, you can safely upgrade to this release version from any of the versions listed below. These prior versions contain PRB fixes that are also included with this release. Be sure to upgrade to the latest listed patch that includes all of the PRB fixes you are interested in.