Browser support

Browser support varies for each version of the user interface (UI). Some features have additional browser requirements, which are noted in the appropriate documentation.

Note:

Starting with the Washington release, Internet Explorer and Internet Explorer mode in Edge are no longer supported.

Table 1. Browser support for each UI version

Browser	Next Experience	Workspace	Core UI	Service Portal
Chrome	Latest public release of the browser, and the two previous releases	Latest public release of the browser, and the two previous releases	Latest public release of the browser, and the two previous releases	Latest public release of the browser, and the two previous releases
Firefox and Firefox ESR	Latest public release of Firefox and Firefox ESR, and the two previous releases	Latest public release of Firefox and Firefox ESR, and the two previous releases	Latest public release of Firefox and Firefox ESR, and the two previous releases	Latest public release of Firefox and Firefox ESR, and the two previous releases
Internet Explorer	Not supported	Not supported	Not supported	Not supported
Microsoft Edge Chromium	Latest public release of the browser, and the two previous releases	Latest public release of the browser, and the two previous releases	Latest public release of the browser, and the two previous releases	Latest public release of the browser, and the two previous releases
Safari	Safari 17.5 and up	Safari 17.5 and up	Safari 17.5 and up	Safari 17.5 and up
Tablet Mobile	Not supported	Not supported	Supported	Latest version of iOS and Safari Latest version of Android and Chrome
Phone Mobile*	Not supported	Not supported	Not supported	Latest version of iOS and Safari Latest version of Android and Chrome

*Mobile phone browsers do not support the desktop version of the UI. Instead, mobile browsers use the mobile UI.

Firefox

The iOS version of Firefox does not support ServiceNow Community or other Service Portal pages.