---
sourceDocument: Australia Release Notes
sourceDocumentLink: https://www.servicenow.com/docs/r/release-notes

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Release Notes

ft:clusterId :

    - rn

bundleId :

    - rn


---

# Buying Group release notes

# Buying Group release notes {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
The ServiceNow®
Buying Group application provides information on the key  decision-making stakeholders of a company to whom you are trying to sell a particular product. Buying Group is a new application in the Australia release.

## Buying Group highlights for the Australia release {#buying-group-rn__buying-group-rn-highlights}

Buying Group provides information on the customer stakeholders involved in a purchase decision for a product or solution, supporting multiple roles and persisting before, during, and after an opportunity.{#buying-group-rn__buying-group-rn-highlights-1}

See [Buying Group](https://www.servicenow.com/docs/access?context=explore-buying-group&version=australia&pubname=australia-order-management&ft:locale=en-US) for more information.{#buying-group-rn__buying-group-rn-highlights-2}
Important:  
Buying Group is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes.

## Buying Group features {#buying-group-rn__buying-group-rn-new-features}

[Create separate buying groups for each product family or solution within an account](https://www.servicenow.com/docs/access?context=create-new-buying-groups&version=australia&pubname=australia-order-management&ft:locale=en-US)
:   Avoid confusion or overlap and efficiently map the right stakeholders involved in different purchase decision for an account by creating separate buying groups for each product family or solution, which helps account for
    differing decision‑makers, influencers, and users.

[Add buying group members with different roles](https://www.servicenow.com/docs/access?context=add-buying-group-member&version=australia&pubname=australia-order-management&ft:locale=en-US)
:   Enable role‑specific engagement, and improve alignment throughout the buying process by adding buying group members with defined roles.

[Associate multiple buying groups against an opportunity](https://www.servicenow.com/docs/access?context=associate-buying-groups-to-an-opportunity&version=australia&pubname=australia-order-management&ft:locale=en-US)​
:   Improve stakeholder visibility, support complex deal management, and enable more targeted engagement across solutions by associating multiple buying groups with an opportunity.

## Activation information {#buying-group-rn__buying-group-rn-activation}

Install Buying Group by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/r/store-release-notes/sn-store-release-notes.html).{#buying-group-rn__buying-group-rn-activation-1}

## Plugin information {#buying-group-rn__buying-group-rn-plugin-info}

New plugin{#buying-group-rn__buying-group-rn-new-plugins}

:   The following plugin is new in Australia:

    Buying Groups (sn_buying_group): Introduces the Buying Group data model, permissions, and supporting framework required to manage buying groups and their lifecycle within the sales process.{#buying-group-rn__buying-group-rn-new-plugin}

## Related ServiceNow applications and features {#buying-group-rn__buying-group-rn-related-apps}

[Opportunity Management](https://www.servicenow.com/docs/access?context=opportunity-management&version=australia&pubname=australia-order-management&ft:locale=en-US)
:   The Opportunity Management application helps enable your sales agents and account executives to analyze customer needs and generate product recommendations for potential customers.