---
sourceDocument: Australia Release Notes
sourceDocumentLink: https://www.servicenow.com/docs/r/release-notes

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    - australia

ft:locale :

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ft:publication_title :

    - Australia Release Notes

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---

# Conversational Interfaces release notes

# Conversational Interfaces release notes {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Conversational Interfaces includes enhancements and changes in the Xanadu release.

Updates are available for the following Conversational Interfaces applications on the ServiceNow AI Platform.
* **[Advanced Work Assignment (AWA) release notes](https://www.servicenow.com/docs/mJiYbRY_sGcFTA7s~2P2ZA)**   
  The ServiceNow® Advanced Work Assignment (AWA) application automatically assigns work items to your agents based on their availability, capacity, and, optionally, skills. AWA was enhanced and updated in the Australia release.
* **[Sidebar release notes](https://www.servicenow.com/docs/YrqUubTxqFDh0ZxjmlLoew)**   
  The ServiceNow® Sidebar application enables agents and subject matter experts to collaborate on user issues. Sidebar was enhanced and updated in the Australia release.
* **[Virtual Agent release notes](https://www.servicenow.com/docs/0XNUPp4uLs7KVKJ_THQ~9w)**   
  The ServiceNow® Virtual Agent application provides user assistance through a conversational interface to help users to quickly obtain information and to perform common work tasks. Virtual Agent was enhanced and updated in the Australia release.