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sourceDocument: Brazil Release Notes
sourceDocumentLink: https://www.servicenow.com/docs/r/release-notes

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ft:publication_title :

    - Brazil Release Notes

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---

# Conversational Interfaces release notes

# Conversational Interfaces release notes {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Conversational Interfaces includes enhancements and changes in the Xanadu release.

Updates are available for the following Conversational Interfaces applications on the ServiceNow AI Platform.
* **[ServiceNow Otto for Virtual Agent release notes](https://www.servicenow.com/docs/QVgZCGyiY~1e~xALLWJq4Q#virtual-agent-rn)**   
  The ServiceNow® Otto for Virtual Agent application uses large language models (LLMs) to create a natural-language conversational experience that can improve the success of your self-service workflows. See the following sections for release notes by version.
* **[Agent Chat release notes](https://www.servicenow.com/docs/p9rZXe~0ppY3njx9glw49g#agent-chat-rn)**   
  The ServiceNow® Agent Chat application enables agents to interact directly with end users through chat. See the following sections for release notes by version.