Goal Framework for SPM release notes
Summarize
Summary of Goal Framework for SPM release notes
The ServiceNow® Goal Framework for SPM (Strategic Portfolio Management) application automates tracking the actual value of targets within goals defined using the Goal Framework application. The Australia release, updated on March 12, 2026, enhances this application by enabling multi-level organizational target definitions and automated status rollups, improving goal management efficiency.
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Key Features
- Multi-level Target Definition: Targets can now be assigned across various organizational levels using the new Assigned entity type and Assigned entity fields on the target form. This allows higher-level targets (e.g., Company) to be directly assigned to lower levels (e.g., Business Unit, Department), removing the need for redundant subgoal creation.
- Status Rollup Automation: Status indicators (Green, Yellow, Red, or None) automatically roll up from target breakdowns to targets for those set to cumulative distribution, and from targets and subgoals up to the overall goal, providing real-time progress visibility.
- User Interface Updates: The Target form now includes fields to define multi-level targets, facilitating streamlined target management aligned with organizational hierarchies.
- Activation and Availability: Goal Framework for SPM is available through the ServiceNow Store. It requires ownership of the ServiceNow® Strategic Portfolio Management (SPM) Pro license. Installing the Strategic Planning application with the SPM Pro license automatically installs the Goal Framework for SPM.
Practical Implications for ServiceNow Customers
By leveraging the Goal Framework for SPM, customers can:
- Define and manage targets more efficiently across multiple organizational layers without duplicating efforts.
- Obtain automated status updates that roll up from granular target levels to overall goals, enabling better tracking and decision-making.
- Integrate seamlessly with Strategic Planning and SPM Pro licensing to enhance strategic goal automation.
- Benefit from an improved UI that simplifies target assignment and progress tracking.
This release empowers customers to streamline goal management, improve visibility into target achievements, and align organizational objectives more effectively.
The ServiceNow® Goal Framework for SPM application enables you to automate the actual value of your targets for the goals that are defined using the ServiceNow® Goal Framework application. Goal Framework for SPM was enhanced and updated in the Australia release.
Goal Framework for SPM highlights for the Australia release
Define targets across multiple organizational levels with the Assigned entity field in the target form.
See Goal Framework for SPM for more information.
New in the Australia release
- Define targets at multiple organizational levels
- Define targets across multiple organizational levels with the Assigned entity type and Assigned entity fields in the target form. This enables targets created at higher levels (for example, Company) to be directly assigned to lower levels (for example, Business Unit, Department), eliminating redundant subgoal creation, and streamlining overall goal management.
- Status rollup for goals and targets
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- Status — Green, Yellow, Red, or None — rolls up automatically from target breakdowns to the target for targets set to cumulative distribution.
- Status — Green, Yellow, Red, or None — rolls up automatically from targets and subgoals to the goal.
UI changes
- Changes to Target form
- The Assigned entity type and Assigned entity fields have been added to the Target form to support defining targets at multiple organizational levels.
Activation information
Install Goal Framework for SPM by requesting it from the ServiceNow Store. Visit the ServiceNow Store to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.