---
sourceDocument: Australia Release Notes
sourceDocumentLink: https://www.servicenow.com/docs/r/release-notes

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Release Notes

ft:clusterId :

    - rn

bundleId :

    - rn


---

# AI Risk and Compliance release notes

# AI Risk and Compliance release notes {#ariaid-title1}

* Release version: Australia
* 
* Updated June 1, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 7 minutes to read

Summarize  
![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI  
This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete.  

## Summary of AI Risk and Compliance Release Notes - Australia Release

The ServiceNow AI Risk and Compliance application supports ethical AI management by helping organizations mitigate AI risks and maintain regulatory compliance.
The Australia release introduces significant enhancements to streamline AI governance, risk assessment, and compliance workflows across the AI asset lifecycle.
Show full answer Show less  

## Key Features

* **Smart Assessment Template Versioning:** Manage assessment templates with version control, enabling creation, publishing, and retirement of template versions for consistent governance.
* **Improved Task and Work Queue Views:** View related AI entities and controls directly in assessment lists without opening individual records, enhancing efficiency.
* **Expanded Regulatory Framework Content Pack:** Access additional authority documents and mappings, including new frameworks such as the Transparency in Frontier Artificial Intelligence Act and Colorado AI Act.
* **Risk-Based AI System Classification at Intake:** Apply configurable Risk Assessment Methodology to classify AI systems early, ensuring consistent governance decisions aligned with risk profiles.
* **Anonymous AI Case Reporting:** Submit AI risk concerns anonymously via the Employee Center, promoting broader and safer participation in AI governance.
* **AI Asset Offboarding Support:** Manage structured lifecycle tasks to complete governance and risk activities when retiring or replacing AI models and datasets.
* **Continuous Controls Monitoring:** Automate compliance evaluations with scheduled indicators that trigger issues for remediation, improving real-time control health visibility.
* **Risk Management Task Access for Asset Owners:** Asset owners can act on lifecycle tasks such as impact assessments and control attestations directly from the Activity Center.
* **Integrated Risk Assessments in AI Control Tower:** AI stewards and analysts can manage risk assessments within AI Control Tower's playbook without workspace switching.
* **Now Assist Integration:** AI-powered assistance helps create and summarize governance, risk, and compliance issues and generate responses to assessment questions.

## User Interface and Workflow Enhancements

* New **Use and Purpose** sections on AI use case request forms and AI system record pages to capture AI system context and support automated risk classification.
* Renaming of AI asset tables and fields to "AI records" to unify terminology and clarify record types.
* Operations tab improvements include tracking AI systems in offboarding states and grouping AI systems by risk classification and department.
* Anonymous reporting access is streamlined through a dedicated card in the Employee Center.
* Impact assessment fields now auto-populate based on intake responses, reducing manual data entry and ensuring consistency.

## Activation and Access

AI Risk and Compliance is available via the ServiceNow Store. Installation requires a store request, and roles such as AI Risk and Compliance Manager, Analyst, AI Asset Owner, and AI Steward govern access to specific features and tasks.

## Practical Benefits for ServiceNow Customers

* Enable consistent and early AI risk identification through risk-based classification at intake.
* Automate and streamline compliance monitoring and lifecycle risk management tasks to maintain governance rigor throughout AI system usage.
* Enhance collaboration and participation in AI governance with anonymous case reporting and AI-powered assistance.
* Maintain up-to-date regulatory compliance by leveraging expanded content packs covering emerging AI legislation.
* Improve operational efficiency with enhanced UI features, version-controlled assessments, and integrated task management.  
The ServiceNow®
AI Risk and Compliance application helps you to manage your AI capabilities ethically, mitigate AI risks, and maintain compliance. AI Risk and Compliance was enhanced and updated in the Australia release.

## AI Risk and Compliance highlights for the Australia release {#grc-ai-risk-and-compliance-rn__grc-ai-risk-and-compliance-release-notes-highlights}

* Manage Smart Assessment templates with versioning support. Create, publish, and delete template versions to support consistent assessment governance.
* View the related entity (AI record, model, or dataset) and control for each control attestation-based assessment directly in task and work queue lists, without opening the individual record.
* Access authority documents, agency mappings, and citations for additional AI regulatory frameworks in the AI Risk and Compliance content pack.
* Classify AI systems based on regulatory risk at intake by applying a configured Risk Assessment Methodology (RAM), enabling early risk identification and consistent AI governance decisions across the system life cycle.
* Submit AI cases anonymously to report potential AI risks or concerns without disclosing your identity, helping improve early risk visibility and participation in AI governance.
* Offboard AI assets with structured life-cycle tasks to support completion of governance and risk activities when systems are retired or replaced.
{#grc-ai-risk-and-compliance-rn__ul_ukk_bc1_z2c}

See [AI Risk and Compliance](https://www.servicenow.com/docs/access?context=ai-risk-and-compliance&version=australia&pubname=australia-governance-risk-compliance&ft:locale=en-US) for more information.{#grc-ai-risk-and-compliance-rn__grc-ai-risk-and-compliance-release-notes-highlights-2}
Important:  
AI Risk and Compliance is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes.

## New in the AI Risk and Compliance release {#grc-ai-risk-and-compliance-rn__grc-ai-risk-and-compliance-release-notes-new-features}

**[Australia Patch 5](https://www.servicenow.com/docs/86~p_JZvUlBB3FD_j8roSw "The Australia Patch 5 release contains important problem fixes.")**
[Continuous controls monitoring in the AI Risk and Compliance Workspace](https://www.servicenow.com/docs/access?context=airc-continuous-controls-monitoring&version=australia&pubname=australia-governance-risk-compliance&ft:locale=en-US)
:   Use Continuous Controls Monitoring to automate control verification and gather real-time visibility into control health. After upgrading to version 22.5.x, users with the AI Risk and Compliance Manager \[sn_grc_ai_gov.ai_risk_and_compliance_manager\] role can create a compliance evaluation configuration. Indicators, that are use metrics from ServiceNow or
    Traceloop, can run on a schedule and evaluate whether a control associated with the asset is compliant or non-compliant. When an indicator fails, a GRC issue is created so that the product owner of the affected asset can remediate it. Users with the AI Risk and Compliance Analyst \[sn_grc_ai_gov.ai_risk_and_compliance_analyst\] role can access the configurations but can't make changes.

Risk Management tasks for Asset owner in [Activity Center](https://www.servicenow.com/docs/access?context=aict-activity-center&version=australia&pubname=australia-intelligent-experiences&ft:locale=en-US)
:   After upgrading to version 22.5.x, if you have AI Asset Owner \[sn_ai_asset_mgmt.ai_asset_owner\], you can access and act on risk and compliance life cycle tasks, such as impact assessments and control
    attestations, from the Activity Center in AI Control Tower. The Activity Center surfaces AI asset tasks, issues, policy exceptions, and AI cases for the asset owner. On the asset record page, all life cycle tasks
    specific to the assigned assets can be accessed and performed.

[AI Risk and Compliance lifecycle tasks in AI Control Tower](https://www.servicenow.com/docs/access?context=risk-compliance-lifecycle-tasks-aict&version=australia&pubname=australia-intelligent-experiences&ft:locale=en-US)
:   After upgrading to version 22.5.x, if you have the AI Steward \[AI steward \[sn_ai_governance.ai_steward\] and AI Risk and Compliance Analyst \[sn_grc_ai_gov.ai_risk_and_compliance_analyst\] role, you may now take and
    manage risk assessments directly from the playbook within the AI Control Tower workspace, without switching between workspaces.

[Exploring Now Assist in AI Risk and Compliance](https://www.servicenow.com/docs/access?context=airc-exploring-now-assist&version=australia&pubname=australia-governance-risk-compliance&ft:locale=en-US)
:   Use Now Assist for AI Risk and Compliance to get AI-powered assistance throughout the AI asset lifecycle. After upgrading to version 22.4.x, users with the AI Risk and Compliance AI user \[sn_airc_gen_ai.airc_ai_user\] and AI Risk and Compliance AI agent user \[sn_airc_gen_ai.airc_ai_agent\] roles can access the following capabilities:

    * Create and document governance, risk, and compliance issues with guided assistance from the employee center.
    * Generate concise summaries of complex GRC issues for faster review and decision-making.
    * Create executive summaries of risk assessments to communicate findings to stakeholders.
    * Generate responses to assessment questions based on past assessments and reference documentation.
    * Identify related control objectives from your controls library to reduce duplication.
    Use these capabilities to capture AI risk context early in the development process and address compliance requirements throughout the system lifecycle.

[Risk‑based classification during intake](https://www.servicenow.com/docs/access?context=request-ai-system&version=australia&pubname=australia-governance-risk-compliance&ft:locale=en-US)
:   After upgrading to version 22.0.3, if you have the AI risk and compliance business user \[sn_grc_ai_gov.ai_risk_and_compliance_business_user\] role, you can now classify AI systems using a risk‑based approach at
    intake, enabling organizations to capture AI risk context early and align governance workflows with regulatory and internal risk requirements. This improvement to the AI use case request form supports more
    accurate AI oversight throughout the system life cycle.

[Report an AI case anonymously](https://www.servicenow.com/docs/access?context=report-ai-case-anon&version=australia&pubname=australia-governance-risk-compliance&ft:locale=en-US)
:   After upgrading to version 22.0.3, if you have the AI Case Management (sn_ai_case_mgmt) application installed and the AI case business user \[sn_ai_case_mgmt.ai_case_business_user\] role, you can navigate to the Employee Center to access the Anonymous Reporting Center and submit AI cases anonymously, enabling broader participation in AI governance while protecting the identity of reporters. No additional role is required to submit
    an anonymous report directly through the Anonymous Reporting Center. Broader participation helps organizations identify potential AI risks earlier by removing barriers to case submission.

[Offboard AI models and datasets](https://www.servicenow.com/docs/access?context=airc-offboarding-ai-assets&version=australia&pubname=australia-governance-risk-compliance&ft:locale=en-US)
:   After upgrading to version 22.0.3, if you have the AI risk and compliance analyst \[sn_grc_ai_gov.ai_risk_and_compliance_analyst\] or AI risk and compliance manager \[sn_grc_ai_gov.ai_risk_and_compliance_manager\]
    role you can manage AI asset offboarding life cycle tasks. Managing these tasks supports completion of governance-related activities, such as risk and impact assessments, conformity reviews, issue closure, and
    audit documentation, when an AI asset is retired or removed from active use.

## UI changes {#grc-ai-risk-and-compliance-rn__grc-ai-risk-and-compliance-rn-ui-changes}

[Operations tab](https://www.servicenow.com/docs/access?context=operations-tab&version=australia&pubname=australia-governance-risk-compliance&ft:locale=en-US)
:   On the Operations tab in the AI Risk and Compliance Workspace, the AI systems by state section includes an Offboard state to track AI systems in retirement or offboarding and the AI systems by department section now
    supports grouping by Risk classification from the Show by drop-down list to view the distribution of AI systems in each department.

[AI use case request form](https://www.servicenow.com/docs/access?context=airc-intake&version=australia&pubname=australia-governance-risk-compliance&ft:locale=en-US)
:   A Use and Purpose section containing screening questions has been added to the AI use case request form to capture contextual information about how an AI system will be used and supports automated risk‑based
    classification during submission.

[AI system record page](https://www.servicenow.com/docs/access?context=ai-system-airc&version=australia&pubname=australia-governance-risk-compliance&ft:locale=en-US)
:   A Use and Purpose section has been added to the AI system record page, which you can access from the AI asset inventory list in the AI Risk and Compliance Workspace.

AI record labels
:   The AI assets (sn_grc_ai_gov_ai_system) table has been renamed to AI records (sn_grc_ai_gov_ai_system). Two field labels on AI system, AI model, and dataset record pages in the AI Risk and Compliance Workspace have changed. The Record type field now displays AI record instead of the previous asset-specific labels. On AI
    system records, the Asset type field has been replaced by Parent category, which displays AI system.

[Anonymous AI case reporting](https://www.servicenow.com/docs/access?context=airc-cases-inquiries&version=australia&pubname=australia-governance-risk-compliance&ft:locale=en-US)
:   A Visit Anonymous Reporting Center card is available in the Support resources section of the AI assets page in the Employee Center, enabling you to navigate to the Anonymous Reporting Center to submit an anonymous AI case.

## Changed in this release {#grc-ai-risk-and-compliance-rn__grc-ai-risk-and-compliance-rn-changed-features}

[Smart Assessment Engine template versioning](https://www.servicenow.com/docs/access?context=airc-assessment-templates&version=australia&pubname=australia-governance-risk-compliance&ft:locale=en-US)
:   After upgrading to version 22.3.5, if you have the AI risk and compliance admin \[sn_grc_ai_gov.ai_risk_and_compliance_admin\] role, you can use Smart Assessment templates that support versioning. A new version is created automatically when you edit and save a template. Publishing a new version retires the previously published version.
    Existing templates are set to Version 1.

[Assessment scope context in task and work queue lists](https://www.servicenow.com/docs/access?context=tasks-ai-risk-compliance&version=australia&pubname=australia-governance-risk-compliance&ft:locale=en-US)
:   After upgrading to version 22.3.5, if you have the AI risk and compliance analyst \[sn_grc_ai_gov.ai_risk_and_compliance_analyst\] or AI risk and compliance manager \[sn_grc_ai_gov.ai_risk_and_compliance_manager\]
    role, assessment task list and work queue views display additional columns that show the governance scope (related entity such as AI asset, model, or dataset) of each control attestation-based assessment. These
    columns let you identify which AI asset, entity, and control an assessment belongs to without opening the individual record.

[Impact assessment field auto-population](https://www.servicenow.com/docs/access?context=airc-intake&version=australia&pubname=australia-governance-risk-compliance&ft:locale=en-US)
:   After upgrading to version 22.3.5, if you have the AI asset owner \[sn_ai_asset_mgmt.ai_asset_owner\] or AI risk and compliance business user \[sn_grc_ai_gov.ai_risk_and_compliance_business_user\] role, the screening question responses that capture the AI system's intended use and operational context from the Use and Purpose section of the AI use case request form are automatically populated in the corresponding Use and Purpose fields of a new impact assessment. This synchronization reduces manual entry and helps ensure that impact assessment responses are consistent with the information submitted at intake.

[AI Risk and Compliance Content Pack regulatory frameworks](https://www.servicenow.com/docs/access?context=airc-content-pack&version=australia&pubname=australia-governance-risk-compliance&ft:locale=en-US)
:   After upgrading to version 22.3.0, if you have the AI Risk and Compliance Content application installed and the admin role, the AI Risk and Compliance content pack includes additional authority documents, agency mappings, and citations for the following regulatory frameworks: the Transparency in Frontier Artificial
    Intelligence Act (SB 53) and the Colorado Artificial Intelligence Act (SB 205). When at least one regulatory framework is activated, control objective records display citations from all activated authority
    documents in the Citations tab. This enables you to assess cross-framework regulatory coverage from a single control objective record without navigating each framework separately.

## Activation information {#grc-ai-risk-and-compliance-rn__grc-ai-risk-and-compliance-release-notes-activation}

Install AI Risk and Compliance by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/r/store-release-notes/sn-store-release-notes.html).{#grc-ai-risk-and-compliance-rn__grc-ai-risk-and-compliance-release-notes-activation-1}

## Related ServiceNow applications and features {#grc-ai-risk-and-compliance-rn__grc-ai-risk-and-compliance-release-notes-related-apps}

[AI Control Tower (legacy)](https://www.servicenow.com/docs/access?context=ai-control-tower-landing&version=australia&pubname=australia-intelligent-experiences&ft:locale=en-US)
:   Use the ServiceNow®AI Control Tower application with AI Risk and Compliance to oversee and manage the AI asset inventory life cycle.