Regulatory Change Management release notes
The ServiceNow® Regulatory Change Management application enables you to check upcoming regulatory changes, assess their impact, and implement risk and compliance-related changes. Regulatory Change Management was enhanced and updated in the Australia release.
Regulatory Change Management highlights for the Australia release
Review the updated skill family name for Regulatory change management Now Assist skills.
Review the updated AI experience with three licensing tiers.
See Regulatory Change Management for more information.
New in the Australia release
- Smart assessment versioning of regulatory assessment templates
- You can create a version of an existing regulatory assessment template to revise the questionnaire and response options, without disrupting assessments that are already in progress. New regulatory assessments use the latest published version of the template.
UI changes
- Early availability
- Now Assist skills for Risk & Sustainability
- The skill family name Regulatory change management has been updated to Regulatory change to improve naming clarity and consistency within Now Assist skills for Risk & Sustainability under the Technology workflow module in the Now Assist Admin Center.
Changed in this release
- Australia Patch 4
- Large language models on the ServiceNow AI Platform®
- The Now LLM Service is no longer the default model provider for new or inactive AI assets. A third-party LLM is now selected by default, while existing configurations using the Now LLM Service continue unchanged. The Now LLM Service is still available for manual selection.
- Default AI model provider for regulatory alert recommendation skills
- After upgrading to version 22.4.0, the regulatory alert recommendation skills in Now Assist for Integrated Risk Management (IRM) use AWS Claude as the default model provider.
- Default AI model provider for agentic workflows
- After upgrading to version 22.4.0, the Get regulatory analysis and Generate regulatory action plans agentic workflows in Now Assist for Integrated Risk Management (IRM) use AWS Claude as the default model provider.
- Australia Patch 1
- ServiceNow product tiers
- The ServiceNow AI Platform now brings you a new AI experience with three licensing tiers available:
- Foundation: AI basics to deliver insights
- Advanced: AI to boost productivity across relevant use cases
- Prime: Act autonomously with all AI assets, and create your own
Depending on your license, you will have access to certain application features, generative AI skills, agentic workflows, and AI agents.
Activation information
Install Regulatory Change Management and Now Assist for IRM by requesting them from the ServiceNow Store. Visit the ServiceNow Store to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.