--- sourceDocument: Brazil Release Notes sourceDocumentLink: https://www.servicenow.com/docs/r/release-notes Release : - brazil ft:locale : - en-US ft:publication_title : - Brazil Release Notes ft:clusterId : - rn bundleId : - rn --- # Accessibility and conformance # Accessibility and conformance {#ariaid-title1} Release version: Brazil Updated October 23, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Accessibility and conformance The Brazil release of ServiceNow focuses on enhancing platform accessibility, particularly benefiting users who navigate by keyboard, use assistive technologies, or have low vision or cognitive differences. This update includes key improvements across core UI components, workspace modules, and various management pages to support a more inclusive user experience. Show full answer Show less ## Key Features * **Core UI updates to support WCAG 2.2 AA standards:** Extensive work was done to enhance conformance, including improved reflow support for users with low vision and motor impairments. * **Next Experience accessibility preference:** Horizon Design System components now offer larger clickable/tappable areas, which can be enabled via Accessibility user preferences to aid users with mobility challenges and low vision. * **Color Vision Deficiency (CVD) theme:** A new platform-wide color scheme replaces red/green coding with blue-based palettes and additional visual cues, which users can enable to improve color differentiation and reduce confusion. * **Enhanced Contrast Mode:** A native high-contrast theme increases text and UI element visibility to support users with low vision and color vision deficiencies without requiring technical setup. * **Color Independence in workspace lists:** Highlighted values now include text labels alongside colored badges, improving clarity for users with color blindness and screen reader users by eliminating reliance on color alone. * **Accessibility improvements in components:** Enhancements were made to Customer Service Management workspace components, Seismic components, Incident Management UI16 form, UI List component, and Business Continuity Management pages to better support keyboard-only and assistive technology users. * **Cloud Cost Management workspace:** Accessibility was improved across multiple pages with corrected heading structures and enhanced drag-and-drop support, benefiting screen reader and keyboard users. * **EmployeeWorks AI widget builder:** Built-in design components comply with accessibility standards, helping developers create accessible custom widgets through a prompt-driven interface. ## Product Accessibility ServiceNow uses the international Voluntary Product Accessibility Template (VPAT) format to create Accessibility Conformance Reports (ACRs) for supported releases. These reports document the accessibility compliance of ServiceNow products and are available for customer review to assist with accessibility planning and procurement. View a summary of accessibility updates and improvements completed for the Brazil family release. Learn which Voluntary Product Accessibility Template (VPAT) was used to create Accessibility Conformance Reports (ACRs) for ServiceNow® products and where to access them. ## Release Highlights {#r_Accessibility508Compliance__section_rj4_1jc_f1c} The Brazil release continues to focus on enhancing usability for everyone---especially users who navigate by keyboard, rely on assistive technologies, or have low vision or cognitive differences. Key improvements include accessibility enhancements to Core UI, Customer Service Management workspace components, Seismic Components, Incident Management, and the UI List component. New features and other improvements : Core UI Updates to Support WCAG 2.2: Extensive work was completed to update Core UI to support WCAG 2.2 AA standards, including conformance improvements for reflow. These updates help users with low vision, motor impairments, and those who rely on assistive technologies. : **New Next Experience accessibility preference:** Horizon Design System components now support larger clickable and tappable areas, making controls easier to select. This feature is not enabled by default. To enable it, select Enable enhanced spacing mode in your Accessibility user preferences. This update supports users with mobility impairments, low-vision users, and mobile users. : **Color Vision Deficiency (CVD) theme for ServiceNow Platform:**Introduces a platform-wide color scheme option that replaces red/green color coding with blue-based palettes and additional visual cues. This mode can be enabled through user preference to improve color differentiation, reduce eye strain, and clarify visual states across themes, and navigation. This benefits users with color vision deficiency by providing accessible alternatives to color-dependent information, enabling more accurate interpretation and reduced confusion. : **Enhanced Contrast Mode for ServiceNow Themes:** A native, high-contrast mode within the platform's theme selector. This theme increases contrast for text, UI components, and interactive elements' to support improved readability and reduced eye strain. This benefits users with visual impairments, particularly those with low vision and color vision deficiencies, by making interface content easier to see and interact with under various lighting conditions without requiring technical setup. : **Color Independence:**Highlighted values in workspace list views now display a text label next to the colored badge, so color is no longer the only way to understand a value. The label comes from your system configuration. For example, if your organization uses red to mean critical, the badge displays "Critical." The label is also associated with the value so that screen readers announce it. This enhancement helps users with low vision, users with color blindness, and users who rely on screen readers understand highlighted values without depending on color alone. : **Components improvements:** Accessibility improvements were made to the following: * Customer Service Management (CSM) workspace components * Seismic components * Incident Management UI16 form * UI List component * Business Continuity Management pages and components {#r_Accessibility508Compliance__ul_ejl_rv4_zkc} These updates benefit users who rely on screen readers or other Assistive Technology (AT), keyboard-only users, and users with low vision. : **Cloud Cost Management:** Accessibility improvements were completed across the Cloud Cost Management Workspace, including the Home, Spend, Optimization, Operations, Admin, and Budget pages. Updates include corrected heading structure and improved drag-and-drop interaction support. These updates benefit screen reader users, keyboard-only users, and low-vision users navigating the Cloud Cost Management Workspace. : **EmployeeWorks:** The AI widget builder in EmployeeWorks includes built-in design components that support accessibility standards. When custom widgets are created through the prompt-driven interface, the design components are structured to help developers address accessibility requirements. ## Product accessibility {#r_Accessibility508Compliance__section_xnn_fcr_fbb} A Voluntary Product Accessibility Template (VPAT) is a globally recognized reporting format used to evaluate the accessibility of a product or service. ServiceNow uses the international version of the VPAT to create Accessibility Conformance Reports (ACRs). ACRs are available for the currently supported ServiceNow releases. For a full list of available accessibility conformance reports, see [Accessibility conformance reports](https://www.servicenow.com/docs/r/accessibility/available-accessibility-conformance-reports.html). **Related topics** * [Section508.gov](http://www.section508.gov/)