---
sourceDocument: Australia Release Notes
sourceDocumentLink: https://www.servicenow.com/docs/r/release-notes

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Release Notes

ft:clusterId :

    - rn

bundleId :

    - rn


---

# Retail Strategic Portfolio Management Suite release notes

# Retail Strategic Portfolio Management Suite release notes {#ariaid-title1}

Release version: Australia  
Updated May 19, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read  
The ServiceNow®
Retail Strategic Portfolio Management Suite gives retail organizations a structured, repeatable way to plan and track store life cycle projects such as new store openings, relocations, refurbishments, technology refreshes, and closures. Retail Strategic Portfolio Management Suite is a new application in the Australia release.

## Retail Strategic Portfolio Management Suite highlights for the Australia release {#retail-spm-suite-rn__retail-spm-suite-rn-highlights}

* Manage store life cycle projects such as new store openings, relocations, refurbishments, technology refreshes, and closures from a single platform.
* Use predefined project templates to set up retail projects quickly and consistently, with prepopulated tasks and dependent task sequences.
* Define the key dates to categorize and manage retail projects in the Project Type list.
* Guide project teams through each stage of a store life cycle using stage-gate playbooks that define activities, approvals, and team handoffs.
{#retail-spm-suite-rn__ul_kjg_vr4_hjc}

See [Explore Retail Strategic Portfolio Management Suite](https://www.servicenow.com/docs/access?context=explore-spm-retail-suite&version=australia&pubname=australia-it-business-management&ft:locale=en-US) for more information.{#retail-spm-suite-rn__retail-spm-suite-rn-highlights-2}

## Retail Strategic Portfolio Management Suite features {#retail-spm-suite-rn__retail-spm-suite-rn-new-features}

[Create a retail project](https://www.servicenow.com/docs/access?context=spmr-create-retail-projects&version=australia&pubname=australia-it-business-management&ft:locale=en-US)
:   Set up a retail project from a predefined template that matches the type of store work, such as a new store opening, relocation, refurbishment, technology refresh, or closure. Each template creates a project with
    prepopulated tasks and dependent task sequences.

[Use playbooks](https://www.servicenow.com/docs/access?context=use-playbooks-spm-retail&version=australia&pubname=australia-it-business-management&ft:locale=en-US)
:   Use the stage-gate playbook to guide a retail store project through each stage of its life cycle, from initiation to go-live or closure. Each stage includes prescribed activities, approvals, and team handoffs to confirm that
    required information is captured and governance processes are followed.

## UI changes {#retail-spm-suite-rn__retail-spm-suite-rn-ui-changes}

[Retail Strategic Portfolio Management Suite playbooks](https://www.servicenow.com/docs/access?context=use-playbooks-spm-retail&version=australia&pubname=australia-it-business-management&ft:locale=en-US)
:   The Playbooks option is available in the L-2 navigation menu of the Project Workspace for retail projects created from a template.

[Project type fields](https://www.servicenow.com/docs/access?context=spmr-project-type-fields&version=australia&pubname=australia-it-business-management&ft:locale=en-US)
:   New Project Type form fields to mark important dates based on the created project type.
Important:  
Retail Strategic Portfolio Management Suite is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes.

## Activation information {#retail-spm-suite-rn__retail-spm-suite-rn-activation}

Install Retail Strategic Portfolio Management Suite by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/r/store-release-notes/sn-store-release-notes.html).{#retail-spm-suite-rn__retail-spm-suite-rn-activation-1}

## Plugin information {#retail-spm-suite-rn__retail-spm-suite-rn-plugin-info-new}

New plugins{#retail-spm-suite-rn__retail-spm-suite-rn-new-plugins}

:   The following plugins are new in Australia:

    Retail Strategic Portfolio Management Suite (com.snc.spm_retail): Provides predefined project templates, stage-gate playbooks, and roles for managing retail store life cycle projects in the Project Workspace.{#retail-spm-suite-rn__retail-spm-suite-rn-new-plugin}

## Additional requirements {#retail-spm-suite-rn__retail-spm-suite-rn-additional-reqs}

The Project Workspace application must be installed before installing the Retail Strategic Portfolio Management Suite.{#retail-spm-suite-rn__retail-spm-suite-rn-additional-reqs-1}

## Related ServiceNow applications and features {#retail-spm-suite-rn__retail-spm-suite-rn-related-apps}

[Project Workspace](https://www.servicenow.com/docs/access?context=project-workspace-landing-page&version=australia&pubname=australia-it-business-management&ft:locale=en-US)
:   Use the ServiceNow®
    Project Workspace to plan, manage, and track retail store life cycle projects created with the Retail Strategic Portfolio Management Suite. Retail projects created from a template are accessible directly in the Project Workspace.