--- sourceDocument: Brazil Release Notes sourceDocumentLink: https://www.servicenow.com/docs/r/release-notes Release : - brazil ft:locale : - en-US ft:publication_title : - Brazil Release Notes ft:clusterId : - rn bundleId : - rn --- # Accessibility information for all Brazil features and products # Accessibility information for all Brazil features and products {#ariaid-title1} Release version: Brazil Updated September 25, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 7 minutes to read Cumulative release notes summary on accessibility information for Brazil features and products. Some products have specific accessibility information or exceptions. Important: To find documentation about accessibility features in ServiceNow products, see [Product documentation for accessibility](https://www.servicenow.com/docs/r/accessibility/available-accessibility-product-documentation.html). To view accessibility conformance reports (ACRs) for currently supported releases, see [Accessibility conformance reports](https://www.servicenow.com/docs/r/accessibility/available-accessibility-conformance-reports.html). {#rn-summary-accessibility__rn-summary-accessibility-table__entry__2} | Application or feature | Details | |-|-| | AI Agent Studio | [Voice Input for AI agents](https://www.servicenow.com/docs/access?context=now-assist-panel-overview&version=brazil&pubname=brazil-intelligent-experiences&ft:locale=en-US) : Administrators can enable an optional voice input setting for the ServiceNow Otto panel in the AI Admin Hub. This feature gives users a voice-to-text input option to access the generative AI skills in the panel in any supported language. For more information, see [Enable voice input for ServiceNow Otto panel](https://www.servicenow.com/docs/access?context=enable-voice-input-for-now-assist-panel&version=brazil&pubname=brazil-intelligent-experiences&ft:locale=en-US). : After enabled, the Enable voice input for the ServiceNow Otto panel option is available in individual user accessibility preferences. See [Configure Next Experience accessibility preferences](https://www.servicenow.com/docs/access?context=next-experience-accessibility-preferences&version=brazil&pubname=brazil-platform-user-interface&ft:locale=en-US) for more information. : Voice-to-text input can help users with mobility impairments access generative AI skills without using a keyboard. This feature can also be useful to blind or low-vision users, neurodivergent users, non-native language speakers, or mobile users on the go, such as field service agents. | | AI Control Tower | : * AI asset security score details, AI agent containment, and configuration pages on the Security tab are fully navigable by keyboard and compatible with screen readers. | | Access Management | : Coral is the default theme for new portal, web, and mobile experiences with Next Experience or Core UI enabled. This theme uses brand-neutral illustrations. A dark theme option is available for web and mobile experiences. | | Agent experience for CSM | : * Accessibility improvements were made to the following CRM Workspace components: Special Handling Notes, Account Hierarchy, and Resolution Shaper. Updates include keyboard navigation, color contrast, and screen reader compatibility. These improvements help users who rely on screen readers, keyboard-only users, and users with low vision. * Reflow support for CRM Workspace components: Content can be zoomed up to 400% through your browser settings, with page layouts automatically transforming into a vertical, stacked view without loss of content or functionality. This enhancement helps users with low vision or who have trouble seeing web content due to monitor size, device type, poor lighting, or other situations. {#rn-summary-accessibility__ul_xzv_rgr_jkc} | | Authentication | : Coral theme : Coral is the default theme for new portal, web, and mobile experiences with Next Experience or Core UI enabled. This theme uses brand-neutral illustrations. A dark theme option is available for web and mobile experiences. | | Change Management | : Reflow support for the Create a change request page: Content can be zoomed up to 400% through your browser settings, with page layouts automatically transforming into a vertical, stacked view without loss of content or functionality. This enhancement helps users with low vision or who have trouble seeing web content due to monitor size, device type, poor lighting, or other situations. Reflow can be turned off with a system property for instances, experiences, and pages. | | Clone Admin Console | : * The Clone Admin Console user interface follows ServiceNow platform accessibility standards. * Clone status indicators, tables, and forms in the Clone Admin Console are navigable using standard keyboard and screen reader support provided by the platform. | | Cloud Cost Management | : Accessibility improvements were completed across the Cloud Cost Management Workspace, including the homepage, Spend, Optimization, Operations, Admin, and Budget pages. Updates include corrected heading structure and improved drag-and-drop interaction support. These updates benefit screen reader users, keyboard-only users, and low-vision users navigating the Cloud Cost Management Workspace. | | Data Privacy and Discovery | : * All user interface elements in Data Privacy and Data Discovery meet WCAG 2.1 Level AA standards for accessibility. The Store apps and all workflows are fully navigable by keyboard and compatible with screen readers including JAWS and NVDA. * Screen reader support includes proper ARIA labels for all UI components including policy configuration, findings inspection, and job management interfaces. * Color contrast ratios meet WCAG AA standards across all features and workflows. * For accessibility questions or to report accessibility issues, contact ServiceNow Support. | | Domain Separation | : * All user interface elements in Domain Separation meet WCAG 2.1 Level AA standards for accessibility. The administration console and all configuration workflows are fully navigable by keyboard and compatible with screen readers including JAWS and NVDA. * Screen reader support includes proper ARIA labels for all UI components including domain policy configuration, access control settings, and cross-domain restriction interfaces. * Color contrast ratios meet WCAG AA standards across all features and workflows. * For accessibility questions or to report accessibility issues, contact ServiceNow Support. | | Employee Center | : * Improve accessibility by allowing admins to configure widget heading levels (H1--H6) to meet organizational standards and support technologies. Clear heading hierarchies improve navigation for screen reader and keyboard users. | | Enterprise Asset Management | : * Reflow support for Enterprise Asset Management: Content can be zoomed up to 400% through your browser settings, with page layouts automatically transforming into a vertical, stacked view without loss of content or functionality. This enhancement helps users with low vision or who have trouble seeing web content due to monitor size, device type, poor lighting, or other situations. | | Firewall Audits and Reporting | : * The application interface is navigable by keyboard and compatible with screen readers including JAWS and NVDA. | | Hardware Asset Management | : * Reflow support for Hardware Asset Management: Content can be zoomed up to 400% through your browser settings, with page layouts automatically transforming into a vertical, stacked view without loss of content or functionality. This enhancement helps users with low vision or who have trouble seeing web content due to monitor size, device type, poor lighting, or other situations. {#rn-summary-accessibility__ul_um1_4rh_lkc} | | Identity | : Coral theme : Coral is now the default theme for new portal, web, and mobile experiences with Next Experience or Core UI enabled. This theme provides a fresh look and feel, featuring brand-neutral illustrations to enhance your user experience. A dark theme option is available for web and mobile experiences. | | Incident Management | : * Accessibility improvements were made to the Incident Management UI16 form across the full form lifecycle, including keyboard navigation, voice-over support, color contrast, and minimum target sizes. These updates benefit users who rely on screen readers or other Assistive Technology (AT), keyboard-only users, and users with low vision. * Accessibility improvements were made to the Major Incident Management UI List component, record pages and Major Incident workbench tabs, including keyboard navigation and screen reader support. These updates benefit users who rely on screen readers or other Assistive Technology (AT), keyboard-only users, and users with low vision. * Reflow support for Incident Management and Major Incident Management: Content can be zoomed up to 400% through your browser settings, with page layouts automatically transforming into a vertical, stacked view without loss of content or functionality. This enhancement helps users with low vision or who have trouble seeing web content due to monitor size, device type, poor lighting, or other situations. {#rn-summary-accessibility__ul_uf4_tks_hkc} | | Kubernetes Visibility Agent (KVA) | : * The Kubernetes explorer dashboard is navigable by keyboard and compatible with screen readers including JAWS and NVDA. | | Live Connect | : * Live Connect is a backend connectivity layer with no direct user interface. * Accessibility of query results depends on the third-party client tools used to connect to Live Connect. | | Next Experience Components | To view Next Experience Components accessibility conformance information, refer to the components section of the [Horizon site Components section](https://horizon.servicenow.com/workspace/components). The Overview for each component contains accessibility (A11y) information. | | Notify | : * Reflow support for Notify: Content can be zoomed up to 400% through your browser settings, with page layouts automatically transforming into a vertical, stacked view without loss of content or functionality. This enhancement helps users with low vision or who have trouble seeing web content due to monitor size, device type, poor lighting, or other situations. | | Password Reset | : * Reflow support for Password Reset: Content can be zoomed up to 400% through your browser settings, with page layouts automatically transforming into a vertical, stacked view without loss of content or functionality. This enhancement helps users with low vision or who have trouble seeing web content due to monitor size, device type, poor lighting, or other situations. | | Request Management | : * Reflow support for Request Management: Content can be zoomed up to 400% through your browser settings, with page layouts automatically transforming into a vertical, stacked view without loss of content or functionality. This enhancement helps users with low vision or who have trouble seeing web content due to monitor size, device type, poor lighting, or other situations. | | Service Operations Workspace for ITSM | : * Accessibility improvements were made to the Major Incident Management in Service Operations Workspace for ITSM in UI List component, record pages and Major Incident workbench tabs, including keyboard navigation and screen reader support. These updates benefit users who rely on screen readers or other Assistive Technology (AT), keyboard-only users, and users with low vision. * Reflow support for Major Incident Management in Service Operations Workspace for ITSM: Content can be zoomed up to 400% through your browser settings, with page layouts automatically transforming into a vertical, stacked view without loss of content or functionality. This enhancement helps users with low vision or who have trouble seeing web content due to monitor size, device type, poor lighting, or other situations. | | ServiceNow Quote Experience | : * ServiceNow Quote Experience is now fully accessible when using dark themes, so you can view and interact with all interface elements clearly in a dark-themed environment. | | Telecommunications Service Operations Management (TSOM) | : * Telecommunications Service Operations Management follows standard ServiceNow AI Platform accessibility support, including keyboard navigation and compatibility with screen readers. | [ ] {#rn-summary-accessibility__rn-summary-accessibility-table}