--- sourceDocument: Australia Release Notes sourceDocumentLink: https://www.servicenow.com/docs/r/release-notes Release : - australia ft:locale : - en-US ft:publication_title : - Australia Release Notes ft:clusterId : - rn bundleId : - rn --- # ServiceNow Vault release notes # ServiceNow Vault release notes {#ariaid-title1} Release version: Australia Updated March 12, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 6 minutes to read The ServiceNow® Vault application provides a set of data security tools that protect sensitive information from unauthorized access, corruption, or theft throughout its entire life cycle. ServiceNow Vault was enhanced and updated in the Australia release. ## ServiceNow Vault highlights for the Australia release {#servicenow-vault-rn__servicenow-vault-rn-highlights} [Australia Patch 5](https://www.servicenow.com/docs/86~p_JZvUlBB3FD_j8roSw "The Australia Patch 5 release contains important problem fixes.") * The `security_admin` role no longer appears on the elevated roles list required for Vault Console administration. This change was made to conform with the principle of least privilege, ensuring administrators only elevate to roles they actually need. * Starting with [Australia Patch 5](https://www.servicenow.com/docs/86~p_JZvUlBB3FD_j8roSw "The Australia Patch 5 release contains important problem fixes."), Now Assist for Vault is now ServiceNow Otto for Vault. Access AI-powered security capabilities within Vault Console with the [ServiceNow Otto for Vault](https://www.servicenow.com/docs/access?context=now-assist-vault-landing&version=australia&pubname=australia-platform-security&ft:locale=en-US) application. This change reflects the evolution of AI assistance features while existing entitlements remain unchanged. Check your entitlements to determine access to specific features. [Australia Patch 3](https://www.servicenow.com/docs/DV1TPpiWEUyO6zY~iwNq1A "The Australia Patch 3 release contains important problem fixes.") * Receive the full value of your ServiceNow Vault subscription with the new Vault Suite, which installs the complete set of paid ServiceNow Vault capabilities, including Vault Console, Field Encryption, Zero Trust Access, Log Export Service, and Cloud Encryption, on entitled instances. * Begin exporting security and audit logs from your instance by default with a preconfigured Log Export Service topic and curated log sources. {#servicenow-vault-rn__ul_fnc_3mf_gjc} [Australia Patch 1](https://www.servicenow.com/docs/YA7hULsClAMRpa0n7ju_1A "The Australia Patch 1 release contains important problem fixes.") * Enhance your security posture by securing the data in your custom applications with Ask Now Assist. * Surface sensitive data access by users automatically by leveraging Now Assist to configure, audit, and summarize your Access Observer logs. [Early availability](https://www.servicenow.com/docs/TXTe8MPKl5ffoAV6IlfT7A "The Australia release contains important problem fixes.") * Identify potential threats and data leaks using the new AI Insights section within the ServiceNow Vault console dashboard. * Use guided setup to begin autoclassifying sensitive data within your custom applications. See [ServiceNow Vault](https://www.servicenow.com/docs/access?context=servicenow-vault-landing&version=australia&pubname=australia-platform-security&ft:locale=en-US) for more information.{#servicenow-vault-rn__servicenow-vault-rn-highlights-2} Important: ServiceNow Vault is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. ## Important information for upgrading ServiceNow Vault to Australia {#servicenow-vault-rn__servicenow-vault-rn-upgrade-info} ServiceNow Vault is a bundle of the following products: * [ServiceNow Vault](https://www.servicenow.com/docs/access?context=servicenow-vault-landing&version=australia&pubname=australia-platform-security&ft:locale=en-US) * [Data Discovery](https://www.servicenow.com/docs/access?context=data-discovery-landing&version=australia&pubname=australia-platform-security&ft:locale=en-US) * [Data Privacy](https://www.servicenow.com/docs/access?context=data-privacy-landing&version=australia&pubname=australia-platform-security&ft:locale=en-US) * [Zero Trust Access (ZTA)](https://www.servicenow.com/docs/access?context=session-access&version=australia&pubname=australia-platform-security&ft:locale=en-US) * [Field Encryption](https://www.servicenow.com/docs/access?context=field-encryption&version=australia&pubname=australia-platform-security&ft:locale=en-US) * [Code Signing](https://www.servicenow.com/docs/access?context=code-signing-landing&version=australia&pubname=australia-platform-security&ft:locale=en-US) * [Log Export Service (LES)](https://www.servicenow.com/docs/access?context=les-intro&version=australia&pubname=australia-platform-security&ft:locale=en-US) {#servicenow-vault-rn__ul_qxv_45p_xfc} Note: Field Encryption, Data Discovery, and Data Privacy can be automatically installed using Vault Console. ## New in the Australia release {#servicenow-vault-rn__servicenow-vault-rn-new-features} : **[Australia Patch 3](https://www.servicenow.com/docs/DV1TPpiWEUyO6zY~iwNq1A "The Australia Patch 3 release contains important problem fixes.")** [Vault Suite](https://www.servicenow.com/docs/access?context=vault-suite&version=australia&pubname=australia-platform-security&ft:locale=en-US) : Deploy the complete ServiceNow Vault offering on your instance with Vault Suite, which automates the installation of all paid ServiceNow Vault capabilities for instances with a ServiceNow Vault subscription. Vault Suite includes Vault Console, Field Encryption, Zero Trust Access (Continuous Authentication, Location, and Session Access), Log Export Service, Code Signing Enterprise, and Cloud Encryption, eliminating the manual plugin setup previously required to access the full set of ServiceNow Vault capabilities. [Default Log Export Service configuration for Vault](https://www.servicenow.com/docs/access?context=vault-default-policies-configs&version=australia&pubname=australia-platform-security&ft:locale=en-US) : Begin exporting security and audit logs from your instance with a preconfigured Log Export Service topic and curated log sources, designed for instances with a ServiceNow Vault subscription. Activate the default configuration in a single step from the Vault Console, with no manual setup required. Log Export Service version 3.5.0 or later must be installed on the instance. : **[Australia Patch 1](https://www.servicenow.com/docs/YA7hULsClAMRpa0n7ju_1A "The Australia Patch 1 release contains important problem fixes.")** [Guided setup for custom applications](https://www.servicenow.com/docs/access?context=use-vault-guided-setup&version=australia&pubname=australia-platform-security&ft:locale=en-US) : Use Ask Now Assist to enhance your security posture autonomously by identifying, classifying, and protecting sensitive data in your custom applications. [Securing custom apps with the Vault agents agentic workflow](https://www.servicenow.com/docs/access?context=now-assist-vault-securing-custom-apps-agents&version=australia&pubname=australia-platform-security&ft:locale=en-US) : Propose data classifications and available protections for a custom application. When you install ServiceNow Otto for Vault, this agentic workflow is turned on by default. [Access Observer configuration agentic workflow](https://www.servicenow.com/docs/access?context=now-assist-vault-access-observer-config&version=australia&pubname=australia-platform-security&ft:locale=en-US) : View, create, deactivate, and delete Access Observer settings for a particular field. The access observer configuration agentic workflow helps you monitor the people and processes that access data on your instance. When you install ServiceNow Otto for Vault, this agentic workflow is turned on by default. [Summarize Access Observer logs agentic workflow](https://www.servicenow.com/docs/access?context=now-assist-vault-access-observer-logs&version=australia&pubname=australia-platform-security&ft:locale=en-US) : Review and summarize access logs for a specific field, identifying access sources, users, and their roles. For example, you can ask Now Assist to summarize access logs to view users who accessed a field, along with their roles and how they accessed the data. When you install ServiceNow Otto for Vault, this agentic workflow is turned on by default. [Field encryption with Vault module agentic workflow](https://www.servicenow.com/docs/access?context=now-assist-vault-field-encryption-module&version=australia&pubname=australia-platform-security&ft:locale=en-US) : Encrypt specific fields and configure secure access to users with designated roles using the field encryption with vault module agentic workflow. When you install ServiceNow Otto for Vault, this agentic workflow is turned on by default. : **[Early availability](https://www.servicenow.com/docs/TXTe8MPKl5ffoAV6IlfT7A "The Australia release contains important problem fixes.")** [Sensitive data monitoring in AI Insights](https://www.servicenow.com/docs/access?context=vault-tools&version=australia&pubname=australia-platform-security&ft:locale=en-US) : Identify unprotected sensitive data across your configured tables using the AI Insights section in the Vault console dashboard. View users entering sensitive data in unprotected columns and channels, grouped by sensitive data patterns. This information can further be used to prioritize protection efforts. [Guided setup for custom applications](https://www.servicenow.com/docs/access?context=use-vault-guided-setup&version=australia&pubname=australia-platform-security&ft:locale=en-US) : Autoclassify and protect the occurrences of sensitive data within your custom applications using guided setup for Vault. This flow helps you to quickly start using Vault capabilities in your own applications. ## Changed in this release {#servicenow-vault-rn__servicenow-vault-rn-changed-features} : **[Australia Patch 5](https://www.servicenow.com/docs/86~p_JZvUlBB3FD_j8roSw "The Australia Patch 5 release contains important problem fixes.")** [Removed `security_admin` role from Vault console admin](https://www.servicenow.com/docs/access?context=vault-roles&version=australia&pubname=australia-platform-security&ft:locale=en-US) : The `security_admin` role has been removed from the roles required to elevate to and administer Vault Console. All administrative tasks including that of viewing tools metrics across the dashboard is now available to the `sn_vault_console.vault_console_admin` [ServiceNow Otto name change](https://www.servicenow.com/docs/access?context=now-assist-vault-landing&version=australia&pubname=australia-platform-security&ft:locale=en-US) : Now Assist introduced AI on the platform. As that experience has evolved, there's a new name for the experience. ServiceNow Otto® is the conversational AI platform integrated into ServiceNow workflows. It provides agentic capabilities, supports multimodal interactions across web, mobile, and messaging channels, and enables autonomous orchestration for cross-system workflows. : **[Australia Patch 4](https://www.servicenow.com/docs/hpSe6FW9rwONQbG06dlmzQ "The Australia Patch 4 release contains important problem fixes.")** [Default model provider for AI assets](https://www.servicenow.com/docs/access?context=exploring-large-language-models&version=australia&pubname=australia-intelligent-experiences&ft:locale=en-US) : The Now LLM Service is no longer the default model provider for new or inactive AI assets. A third-party LLM is now selected by default, while existing configurations using the Now LLM Service continue unchanged. The Now LLM Service is still available for manual selection. Azure OpenAI is the default model for all AI assets in ServiceNow Otto for Vault. ## Activation information {#servicenow-vault-rn__servicenow-vault-rn-activation} Install Vault Console, ServiceNow Otto for Vault and Vault Suite by requesting them from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/r/store-release-notes/sn-store-release-notes.html).{#servicenow-vault-rn__servicenow-vault-rn-activation-1} ## Plugin information {#servicenow-vault-rn__servicenow-vault-rn-plugin-info} New plugins{#servicenow-vault-rn__servicenow-vault-rn-new-plugins} : The following plugin is new in [Australia Patch 3](https://www.servicenow.com/docs/DV1TPpiWEUyO6zY~iwNq1A "The Australia Patch 3 release contains important problem fixes."): Vault Suite (com.snc.vault_suite): Automates the deployment of the complete ServiceNow Vault offering, including Vault Console, Field Encryption, Zero Trust Access, Log Export Service, Code Signing Enterprise, and Cloud Encryption, on instances with a ServiceNow Vault subscription.{#servicenow-vault-rn__servicenow-vault-rn-new-plugin} ## Related ServiceNow applications and features {#servicenow-vault-rn__servicenow-vault-rn-related-apps} [Data Discovery](https://www.servicenow.com/docs/access?context=data-discovery-landing&version=australia&pubname=australia-platform-security&ft:locale=en-US) : Run a discovery scan to look for data patterns that might be sensitive data. After it's discovered, data can be reviewed or classified for further protection and management. [Data Classification](https://www.servicenow.com/docs/access?context=data-classification&version=australia&pubname=australia-platform-security&ft:locale=en-US) : Create data classes and organize your data into data classes for better data management. After it's classified, data can be protected at the class level. [Data anonymization](https://www.servicenow.com/docs/access?context=dps-data-anonymization&version=australia&pubname=australia-platform-security&ft:locale=en-US) : Anonymize data by data class with different anonymization techniques to preserve data patterns while removing sensitive data. Data anonymization can help when sanitizing instances for development or removing specific user data because of rights to be forgotten. [Encryption](https://www.servicenow.com/docs/access?context=encryption-landing&version=australia&pubname=australia-platform-security&ft:locale=en-US) : Securely protect sensitive data while providing access for authorized users, which helps you increase protections from bad actors. [Zero Trust Access (ZTA)](https://www.servicenow.com/docs/access?context=session-access&version=australia&pubname=australia-platform-security&ft:locale=en-US) : Use continuous authentication on classified sensitive data in real time.