---
sourceDocument: Brazil Release Notes
sourceDocumentLink: https://www.servicenow.com/docs/r/release-notes

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Release Notes

ft:clusterId :

    - rn

bundleId :

    - rn


---

# Upgrade to the Brazil release

# Upgrade to the Brazil release {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read
Summarize  
![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI  
This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete.  

## Summary of Upgrade to the Brazil release

Upgrading your ServiceNow instance to the Brazil release requires careful planning, testing, and validation to ensure a smooth transition.
It is important to thoroughly read the release notes, prepare upgrade plans, and conduct upgrades first on non-production instances before proceeding with the production environment.
Show full answer Show less  

## Upgrade Process

* **Phase 1 - Read Release Notes and Plan:** Understand the necessary upgrade and migration tasks by reviewing the Brazil release notes thoroughly. This step is critical for planning a safe and effective upgrade.
* **Phase 2 - Prepare Development Instance Upgrade:** Request a full clone of your production instance (including large tables and attachments) onto a non-production instance to estimate upgrade duration and confirm your current and target release versions.
* **Phase 3 - Verify Configurations and Schedule Upgrade:** Check the scheduled job *Check distribution for possible upgrade* to understand its frequency and timing. Coordinate your upgrade timing accordingly and schedule the upgrade through Now Support.
* **Phase 4 - Upgrade and Validate Development Instance:** Use the Upgrade Monitor to track upgrade progress and handle skipped records during your first non-production upgrade. Identify update sets and perform thorough functional testing.
* **Phase 5 - Upgrade Other Non-Production Instances:** After refining your development instance, upgrade other non-production instances (e.g., test instances). Immediately apply post-upgrade changes such as activating optional plugins, upgrading applications, and applying update sets.
* **Phase 6 - Prepare Production Upgrade:** Ensure your test environment accurately represents your production environment before preparing to upgrade your production instance.
* **Phase 7 - Upgrade Production Instance:** Upgrade your production instance last, after successfully upgrading and validating all non-production instances. Validate completion, apply update sets and fix scripts, and conduct post-upgrade user acceptance testing (UAT).

## Key Outcomes

* A well-planned and tested upgrade process minimizes risk and downtime during the Brazil release upgrade.
* Using non-production instances for preliminary upgrades allows identification and resolution of issues before production upgrade.
* Coordinated scheduling with system jobs and proper validation ensures a successful transition to the Brazil release.
* Post-upgrade tasks such as applying update sets, activating plugins, and performing UAT guarantee the upgraded instance functions as expected.  
Upgrading and patching your instance requires planning, testing, and validation. To
ensure a safe and effective upgrade, read the release notes, create upgrade plans, and test your
upgrade on non-production instances before upgrading your production instance.  
Important:  
These topics contain in-depth explanations about upgrades. For a step-by-step reference of upgrade steps, refer to the [Upgrade planning checklist](https://www.servicenow.com/docs/DJaYoh_OdIRXwxLtg0hLLA "Plan and track the activities related to your ServiceNow instance upgrade. To help ensure that you complete all the tasks for a successful upgrade, follow the step-by-step instructions in the upgrade planning checklist to track and plan the upgrade.").

|-|-|
|   | [Phase 1 - Read the release notes and plan your upgrade](https://www.servicenow.com/docs/Bw7rZKlITmc1XEJl4wyv8A "Before you begin the upgrade process, it is essential to read the release notes for your target version so you understand the required upgrade and migration tasks. This information helps you plan a safe and effective upgrade.") :   Before you begin the upgrade process, it is essential to read the release notes for your target version so you understand the required upgrade and migration tasks. This information helps you plan a safe and effective upgrade. |
|   | [Phase 2 - Prepare for the development instance upgrade](https://www.servicenow.com/docs/zRM_f0bRWqV8shYuBdeVyQ "For a better understanding of your production upgrade duration, request a full clone of your production instance (including large tables and attachments) onto a non-production instance. Confirm your current and target release versions, because you will later use this information when scheduling your upgrade in Now Support.") :   For a better understanding of your production upgrade duration, request a full clone of your production instance (including large tables and attachments) onto a non-production instance. Confirm your current and target release versions, because you will later use this information when scheduling your upgrade in Now Support. |
|   | [Phase 3 - Verify your upgrade configurations and schedule the development instance upgrade in Now Support](https://www.servicenow.com/docs/ZYlI9vcZkpXr3hx0RWsoSA "Check the configuration of the Check distribution for possible upgrade scheduled job to view how often and when it runs. Review information about timing your upgrade in coordination with the Check distribution for possible upgrade scheduled job. Then, schedule your upgrade in Now Support.") :   Check the configuration of the Check distribution for possible upgrade scheduled job to view how often and when it runs. Review information about timing your upgrade in coordination with the Check distribution for possible upgrade scheduled job. Then, schedule your upgrade in Now Support. |
|   | [Phase 4 - Upgrade and validate the development instance](https://www.servicenow.com/docs/vhP3fmtLFFmkj7hoI9ptQA "Track the progress of your upgrades with the Upgrade Monitor. For your first non-production instance upgrade (your development instance), use the Upgrade Monitor to process the skipped list of records that were not addressed in the upgrade. Then identify your update sets and perform functional testing.") :   Track the progress of your upgrades with the Upgrade Monitor. For your first non-production instance upgrade (your development instance), use the Upgrade Monitor to process the skipped list of records that were not addressed in the upgrade. Then identify your update sets and perform functional testing. |
|   | [Phase 5 - If applicable: Upgrade and validate your other non-production instances, such as your test instance](https://www.servicenow.com/docs/UDQymqZQ0vC0qEmyMTvsjw "After you've configured and refined your development instance, request to upgrade any other non-production instances you have, such as a test instance. Immediately after the upgrade is complete, apply the post-upgrade changes made to your development instance, including activating optional plugins, installing and upgrading applications, and applying update sets.") :   After you've configured and refined your development instance, request to upgrade any other non-production instances you have, such as a test instance. Immediately after the upgrade is complete, apply the post-upgrade changes made to your development instance, including activating optional plugins, installing and upgrading applications, and applying update sets. |
|   | [Phase 6 - Prepare to upgrade the production instance](https://www.servicenow.com/docs/0~LwpN5kltsMWsCHpz8Byg "After you have configured and refined your test environment to be a good representation of your production environment, prepare to upgrade your production instance.") :   After you have configured and refined your test environment to be a good representation of your production environment, prepare to upgrade your production instance. |
|   | [Phase 7 - Upgrade the production instance](https://www.servicenow.com/docs/ccIyOrLHFYql2zUyocgyqw "After you have upgraded your development, non-production, and test instances, upgrade your production instance last. Then validate that the upgrade was complete, apply update sets and fix scripts, and perform post-upgrade user acceptance testing (UAT).") :   After you have upgraded your development, non-production, and test instances, upgrade your production instance last. Then validate that the upgrade was complete, apply update sets and fix scripts, and perform post-upgrade user acceptance testing (UAT). |
[ ]

{#upgrades-overview__table_sqt_d3p_d2b}