---
sourceDocument: Australia Retail Industry
sourceDocumentLink: https://www.servicenow.com/docs/r/retail-industry

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Retail Industry

ft:clusterId :

    - rahi

bundleId :

    - rahi

workflow :

    - Customer and Industry


---

# Add store task details

# Add store task details {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Log the store task details to the new HQ communications plan.

## Before you begin

Role required: sn_rtl_hq_ops.agent, sn_rtl_hq_ops.agent_manager, sn_rtl_hq_ops.location_manager

## Procedure

1. Select Add.  
   A new Store Task form appears where you must add the store task details.
2. On the Store task form, select the required option from the Priority drop-down list.
3. Enter the short description in the Short Description.
4. Enter the description in the Description.
5. Select a questionnaire template in the Questionnaire template or select Create new questionnaire.  
   Once you create and fulfill the questionnaire, you can view the smart assessment instance through View Questionnaire on mobile app and the list of smart assessment templates through the Retail Questionnaire list on the workspace.
6. Select Continue.  
   A new prompt Continue without saving appears.
   1. Select Yes to continue without saving the details.
   2. Select No to remain in the same form.
   {#rahi-retail-add-store-task-details__substeps_dxw_hrg_c3c}
7. Select Cancel to discard the details.
8. Select Save to save the details.  
   The new store task added appears.
   1. Select ![]() to delete the new store task.
   2. Select ![]() to edit the store task details.
   3. Select Continue to go next step.
   {#rahi-retail-add-store-task-details__substeps_bgw_fng_c3c}