---
sourceDocument: Brazil Retail Industry
sourceDocumentLink: https://www.servicenow.com/docs/r/retail-industry

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Retail Industry

ft:clusterId :

    - rahi

bundleId :

    - rahi

workflow :

    - Customer and Industry


---

# Retail store plans

# Retail store plans {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
The Retail store plan provides a centralized way to plan, schedule, and manage operational work across multiple stores, giving HQ and regional teams full visibility while simplifying execution for store teams.

Retail operations teams often need to roll out initiatives---such as audits, promotions, safety checks, or recalls---across many stores at once. Managing this work through emails, spreadsheets, or disconnected systems makes
it difficult to stay organized, track execution, and ensure consistency.
* **[Retail store plans tracking](https://www.servicenow.com/docs/jaPlsuppb3LnLXOQ14_R0Q)**   
  Store plan Tracking gives headquarters and regional operations managers real-time visibility into published store plan progress, from overall completion summaries down to individual store tasks, so teams can identify and address delays before they become failures.
* **[Retail questionnaire](https://www.servicenow.com/docs/hhJx0lF_yX17yq3YvJK6qw)**   
  Create customizable questionnaire templates to collect customer feedback and survey data for retail operations. Templates can be customized for specific business needs.