---
sourceDocument: Brazil Retail Industry
sourceDocumentLink: https://www.servicenow.com/docs/r/retail-industry

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Retail Industry

ft:clusterId :

    - rahi

bundleId :

    - rahi

workflow :

    - Customer and Industry


---

# Assign or close a project task

# Assign or close a project task in the Retail Portal {#ariaid-title1}

Release version: Brazil  
Updated September 17, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Comment on a project task, assign it to someone in your store, or close it when the work is
done.

## Before you begin

Role required: a retail contributor or fulfiller responsibility, and either
sn_bus_loc.location_project_stakeholder or sn_bus_loc.location_manager_project_stakeholder for your
store

Open the project task page as described in [Find a project task in the Retail Portal](https://www.servicenow.com/docs/xZou3vKQZZrrEHcodbjnOw "Open the projects for your store in the Retail Portal and drill into the project task you want to work on.").

## About this task

Note:  
The Actions button appears only while the task is open and at least one action is available to you.

## Procedure

1. To add a comment or an attachment, use the Activity or Attachments tab.
2. To assign or close the task, select Actions, and then select one of the available options.  
   Which options are available depends on your permissions and on the task:

   Assign task
   :   Available when you can change the assignee and the assignment group of the task.
       Enter an assignment group, select an assignee, and then select
       Save. A task that is already assigned to someone can
       still be reassigned.

   Assign to me
   :   Available on the same condition, and only when the task isn't already assigned to
       you.

   Close task
   :   Available when the task is assigned to you. You can close only a task that has no
       open child tasks. Close the child tasks first.
{#rahi-retail-spm-act-on-tasks-portal__steps_spm-act-on-tasks-portal}

## Result

Your update is saved to the project task. The project manager at headquarters sees the current state of
the work without asking the store for a status update.  
Note:  
Each action is checked again before the update is applied. If you don't have permission, the portal reports it instead of failing silently.