Complete an Audit Task from Retail Mobile

  • Release version: Australia
  • Updated July 8, 2026
  • 1 minute to read

    • As a Location Auditor, open an Audit Task in Retail Mobile, complete its questionnaire, and close the task.

    Before you begin

    Role required: sn_rtl_store_audit.location_auditor

    About this task

    Audit Tasks don't have their own work list in Retail Mobile—you drill into them from the Audit tasks tab on the parent Store Audit Case.

    Procedure

    1. In Retail Mobile, go to the My Store page, open the parent Store Audit Case, then select the Audit tasks tab to find the Audit Task.
    2. Open the Audit Task.
      If it's unassigned, tap Assign to me, or tap Assign task to assign it to another Location Auditor.
    3. Tap Take questionnaire, complete it, and submit.
      Tap View questionnaire instead to review a completed questionnaire. The Close task button stays hidden until every mandatory questionnaire on the task is complete.
    4. Add any observations in the activity stream.
    5. Tap Close task and confirm in the popup.

    Result

    The Audit Task is closed, with the questionnaire result and your observations recorded. Once every Audit Task on a Store Audit Case is closed, close the parent case to complete the store audit.