---
sourceDocument: Australia IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-operations-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Cloud Admin Portal

# Cloud Admin Portal {#ariaid-title1}

* Release version: Australia
* 
* Updated August 11, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

The Cloud Admin Portal is a role-based portal. You can manage, design, govern, operate, and analyze all your cloud resources from a unified base.  
Depending on the role you are logged in with, the Cloud Admin Portal displays different metrics. As an example, if you are logged in to the Cloud Provisioning and Governance application as a Cloud Service Designer, the Cloud Admin Portal displays only the Design metrics.  

Starting this release, you can now use the Dashboards link on the left navigation pane of Cloud Admin Portal to access these Next Experience dashboard pages:  

Find the link to these dashboards on a new tab based on your user role:

* Cloud root cause analysis dashboard
* Cloud operations dashboard
* Cloud tag values dashboard
{#cloud-admin-portal__ul_xyp_b2z_lbc}

Follow [Request the Cloud Provisioning and Governance application](https://www.servicenow.com/docs/v4QoTkKIHDDF1V69R28y8w "The Cloud Provisioning and Governance application is available as a separate subscription and requires the Cloud Provisioning and Governance plugin (com.snc.cloud.mgmt).") to learn more about installing Cloud Provisioning and Governance to access the admin and user pages. Log in to the portal with the following Cloud Provisioning and Governance roles to view or manage the associated metrics:
{#cloud-admin-portal__table_y3d_gcy_1bb__entry__2}

| Descriptive name and role name | Access to the metrics in Cloud Admin Portal |
|-|-|
| Root administrator `[sn_cmp.cmp_root_admin]` | All the metrics. * Overview * Manage * Design * laC * Govern * Operate * Analyze * Guided Setup {#cloud-admin-portal__ul_omr_b25_fwb} |
| Cloud administrator `[sn_cmp.cloud_admin]` | Managethe metrics. * Overview * Manage {#cloud-admin-portal__ul_mcq_ndy_1bb} |
| System administrator `[admin]` | All the metrics. * Overview * Manage * Design * laC * Govern * Operate * Analyze * Guided Setup {#cloud-admin-portal__ul_cvf_4dy_1bb} |
| Governor `[sn_cmp.cloud_governor]` `[sn_capi.cloud_developer]` | * Govern * Analyze * Design {#cloud-admin-portal__ul_qsy_qdy_1bb} |
| Service Designer `[sn.cmp.cloud_service_designer]` | Design |
| Operator `[sn_cmp.cloud_operator]` | Operate |
| CAPI Developer `sn_capi.cloud_developer` | Design |
[ ]

{#cloud-admin-portal__table_y3d_gcy_1bb}

Only the Root administrator, the Cloud administrator, and the System administrator roles can view and manage all the metrics in the Cloud Admin Portal.

Click Guided Setup to configure the Cloud Provisioning and Governance application on your ServiceNow instance. You are guided through
completing various configuration tasks. The percentage of the tasks that you have completed is
displayed for you to monitor your progress.

Click Get Help to ask a question, open an incident, go to the product
documentation or the Knowledge base website.