--- sourceDocument: Australia IT Operations Management sourceDocumentLink: https://www.servicenow.com/docs/r/australia/it-operations-management Release : - australia ft:locale : - en-US ft:publication_title : - Australia IT Operations Management ft:clusterId : - itom bundleId : - itom workflow : - Technology --- # ITOM Cloud Accelerate # ITOM Cloud Accelerate {#ariaid-title1} Release version: Australia Updated March 12, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of ITOM Cloud Accelerate ITOM Cloud Accelerate streamlines cloud automation throughout the cloud adoption journey by leveraging self-service catalogs and controlled workflows. It accelerates application migration by supporting assessment, planning, and resource migration tracking. This solution automates operations across Day 0 (initial setup), Day 1 (deployment), and Day 2 (ongoing management), helping organizations advance their cloud transformation efficiently. Show full answer Show less ## Key Features * **Cloud Account Management:** Manage and provision cloud accounts via the ServiceNow® Cloud Account Management app, which supports manual or automated approval processes to ensure controlled and efficient account creation. * **Cloud Services Catalog:** Simplify access to cloud resources using the ServiceNow® Cloud Services Catalog app. This feature enables publishing cloud offerings, managing resource usage, and handling lifecycle management through a user-friendly interface. * **Cloud Migration Assessment:** Plan, organize, and monitor migration of IT resources and workloads to cloud platforms using dashboards that visualize resources across various categories, facilitating informed migration decisions. * **Cloud Configuration Governance:** Validate cloud resource configurations against predefined policies to identify violations. Automated remediation workflows help correct these deviations to ensure compliance and security. * **Cloud Action Library:** Provides ready-to-use actions and subflows to interact with cloud resources, supporting other ITOM Cloud Accelerate features like Cloud Configuration Governance to automate cloud operations. ## Licensing and Deployment ITOM Cloud Accelerate is licensed through the ServiceNow AI Platform® based on the number of configuration items (CIs) managed or monitored by its components. Duplicate CI counts across features are adjusted to avoid double counting. The features are available as separate applications on the ServiceNow Store. ## Implementation Guidance ServiceNow offers an IT Operations Management Guided Setup that provides a sequence of tasks to help configure ITOM applications, including ITOM Cloud Accelerate, on your ServiceNow instance. This guided setup ensures structured and efficient deployment aligned with best practices. ITOM Cloud Accelerate workflows streamline cloud automation across the cloud adoption journey via self-service catalogs and controlled workflows. It expedites application migration by facilitating assessment, planning, and resource migration tracking. ## Features of ITOM Cloud Accelerate {#itom-cloud-accelerate-landing-page__section_psm_f1h_srb} ITOM Cloud Accelerate enables organizations to validate their cloud assets against predefined standards and correct any deviations. Figure 1. ITOM Cloud Accelerate These automated processes empower businesses to quicken their journey towards cloud transformation by automating operations on Day 0, Day 1, and Day 2. It offers the following features: [Cloud Account Management](https://www.servicenow.com/docs/BSIMNppKSqHlcMp6xo704Q "Cloud Account Management simplifies account management by automating tasks like creation and provisioning. Predefined policies enable easy suspension, reactivation, and certification of accounts. Potentially reduce provisioning times from weeks to minutes by automating requests, approvals, and setups.") : Use the ServiceNow® [Cloud Account Management](https://www.servicenow.com/docs/BSIMNppKSqHlcMp6xo704Q "Cloud Account Management simplifies account management by automating tasks like creation and provisioning. Predefined policies enable easy suspension, reactivation, and certification of accounts. Potentially reduce provisioning times from weeks to minutes by automating requests, approvals, and setups.") app for efficiently managing and provisioning of cloud accounts. The app allows you to either obtain manual approvals for account creation, ensuring the process is monitored and verified by relevant stakeholders, or automate the approval process based on predefined rules and conditions. Automation saves time and reduces manual intervention. [Cloud Services Catalog](https://www.servicenow.com/docs/TYjuQA2NLawUDkUbZlsQNQ "With the ServiceNow Cloud Services Catalog application, you can use a simplified interface to access cloud resources. You can publish cloud offerings to a catalog and manage the usage and life cycle of those resources.") : Use the ServiceNow® Cloud Services Catalog app for simplified, assisted, and featured interface to access cloud resources. You can also publish cloud offerings to a catalog and manage the usage and life cycle of those resources. [Cloud Migration Assessment](https://www.servicenow.com/docs/IlgthFLflI6KnpBCUUeoUw "This application is no longer deployed, enhanced, or supported.") : Use the ServiceNow® Cloud Migration Assessment application to plan, organize, and track the process of relocating your enterprise IT resources and workloads to cloud platforms. Analyze the IT resources using dashboards that visualize and summarize information on resources by different categories. [Cloud Configuration Governance](https://www.servicenow.com/docs/1vdwdtYsyHqbxyf6Ad9eSw "Use the ServiceNow Cloud Configuration Governance application to check the configuration settings of cloud resources in your organization against a set of policies to identify violations. After identifying the violation, use remediation workflows to mitigate them.") : Use the ServiceNow® Cloud Configuration Governance application to check the configuration settings of cloud resources in your organization against a set of policies to identify violations. After identifying the violation, use remediation workflows to mitigate them. [Cloud Action Library](https://www.servicenow.com/docs/HmPdM~BI~EU_0yQbTNCsPg "Use the ready-to-use actions and subflows of the ServiceNow Cloud Action Library application to interact with the cloud resources of the organization. ServiceNow ITOM Cloud Accelerate features, such as Cloud Configuration Governance, use these actions to operate.") : Use the ready-to-use actions and subflows of the ServiceNow® Cloud Action Library application to interact with the cloud resources of the organization. ServiceNow® ITOM Cloud Accelerate features, such as Cloud Configuration Governance, use these actions to operate. ## ITOM Cloud Accelerate licensing {#itom-cloud-accelerate-landing-page__section_r4y_j3n_hcc} The ServiceNow AI Platform® uses a licensing method where your organization is billed for using ITOM Cloud Accelerate. The ServiceNow Product Documentation doesn't provide information on prices, packaging, or other details determined by your organization customer contract. For general information about licensing and subscriptions, see [ITOM/OT SU Licensing and subscriptions](https://www.servicenow.com/docs/~Z7LnVmSExjjY8rK1smWgw "ServiceNow IT Operations Management (ITOM) licensing calculates and displays the usage of ITOM subscriptions based on subscription units."). ## Deploying ITOM Cloud Accelerate {#itom-cloud-accelerate-landing-page__section_v1c_2t2_hsb} ITOM Cloud Accelerate features are available as separate apps on ServiceNow Store. For licensing purposes, the ITOM Cloud Accelerate license provides the CI count for CIs managed and monitored by Cloud Migration Assessment, Cloud Configuration Governance, or Cloud Action Library. If different ITOM Cloud Accelerate features report the same CIs as their resources, the CI count is manipulated to remove the duplication. ## Using guided setup to implement IT Operations Management applications {#itom-cloud-accelerate-landing-page__section_mht_kbh_srb} IT Operations Management Guided Setup provides a sequence of tasks that help you configure IT Operations Management applications on your ServiceNow instance. To open IT Operations Management guided setup, navigate to Guided SetupITOM Guided Setup. For more information about using the guided setup interface, see [Using guided setup](https://www.servicenow.com/docs/access?context=guided-setup&version=australia&pubname=australia-platform-user-interface&ft:locale=en-US).{#itom-cloud-accelerate-landing-page__ph_guided-setup-help} *[\>]: and then